Romain Cross Pointe Auto Park

Perfect Buying Experience, Hands Down!! Buying a car has never been such a joy! My husband and I had several obstacles to overcome to obtain a newer car and we had a lot of needs. Negative e Buying a car has never been such a joy! My husband and I had several obstacles to overcome to obtain a newer car and we had a lot of needs. Negative equity on trade in, needed more mpg, lower price, warranty with car, the works. We had several visits to this location to speak with Von and Malcolm. After feeling like home the first couple of visits, we knew our buying decision would be made there. There was nothing but pure patience, honesty, and a sincere time commitment with us to make sure we were satisfied. Initially we dealt with Von, but after our third visit Malcolm stepped in when Von was with another customer. I have never seen teamwork turn in to dreamwork other than at Romain. They steered us away from brand new or overpriced cars and they were not pushy at all.(This is the exact reason customers flood car lots after hours!!) While waiting for paperwork, I must say every other employee in the building was just as uniquely friendly and courteous. Customer service is their #1 priority here, not selling cars. Selling cars happens as a result of their hospitality, service and quality car line up. Will never shop anywhere else. EVER. More

Great buying experience Tyler was great! He knew we were in a hurry and was great at helping us. He got us a good deal. Would definitely use Tyler again. Tyler was great! He knew we were in a hurry and was great at helping us. He got us a good deal. Would definitely use Tyler again. More

Excellent Service from Romain Buick, and especially From Don Kipp. Friendly, attentive service. Knowledgeable of product. I would absolutely go back again. Very satisf from Romain Buick, and especially From Don Kipp. Friendly, attentive service. Knowledgeable of product. I would absolutely go back again. Very satisfied with experience. More

Leasing a 2018 Suburu Was undecided about the color of a new Suburu, decided that, and Von Rogers took it from there, Found the car and quickly got it to the Dealership fo Was undecided about the color of a new Suburu, decided that, and Von Rogers took it from there, Found the car and quickly got it to the Dealership for delivery. Von, and Tyler Emmett thoroughly facilitated completion of the paperwork and vehicle orientation. Very pleased. More

Auto purchase experience Just wanted to express my experience with Romain Cross Pointe Auto Park My long standing dealer is Don Kipp. We were given a call to set up appointm Just wanted to express my experience with Romain Cross Pointe Auto Park My long standing dealer is Don Kipp. We were given a call to set up appointment to come in and have a talk about trading in my current lease Buick Encore 2015. Upon arriving we were greeted at the door and offered something to drink and escorted to Don Kipp's office. He introduced us to his trainee he was shadowing and we got started finding out what Roamin has to offer and what I was wanting. Don went to work checking inventory to locate what I was looking for and with the discount specials and a little work we found the vehicle. After having Encore shipped in by the first Monday received call to come in and papers would be ready to sign. Don Kipp is a very good salesman and he puts you at ease, will go back again and recommend Romain Crosse Point Auto Park and Don Kipp to anyone. More

Great experience at Romain GMC eith Don Kipp Don Kipp at Romain GMC was very helpful and knowledgeable when I bought my new vehicle. I would highly recommend them. Romain also has a very comforta Don Kipp at Romain GMC was very helpful and knowledgeable when I bought my new vehicle. I would highly recommend them. Romain also has a very comfortable area to wait while vehicles are being serviced. More

Very easy going. This was the best car buying experience I’ve ever had. The employees were straight forward on everything and very helpful I will definitely be back to This was the best car buying experience I’ve ever had. The employees were straight forward on everything and very helpful I will definitely be back to romain More

low key and no pressure Because we actually almost enjoyed the process and we were not hassled in any way... Our request was taken seriously and there was no attempt to chang Because we actually almost enjoyed the process and we were not hassled in any way... Our request was taken seriously and there was no attempt to change our mind. More

Romain takes the pain out of car buying Tyler Emmett and Romain Subaru were both very easy to deal with in our recent trade at their store. All of the old gamesmanship from years past is mi Tyler Emmett and Romain Subaru were both very easy to deal with in our recent trade at their store. All of the old gamesmanship from years past is missing at Romain. It is a straightforward transaction with good, trustworthy people. Also, if you should buy a Subaru from them, their service department is equally good. More

Great Dealer Don Kipp does the extra work to find you exactly what you are looking for. He had to search across the country to find our perfect car, and we couldn Don Kipp does the extra work to find you exactly what you are looking for. He had to search across the country to find our perfect car, and we couldn't be happier with it. He is friendly and knows his stuff. Highly Recommended! More