Parker Johnstone's Wilsonville Honda

Five stars no doubt I've owned Honda cars since 1981. No other dealer or indie repair shop in Oregon or California that I have taken my Honda's to lives up to the high st I've owned Honda cars since 1981. No other dealer or indie repair shop in Oregon or California that I have taken my Honda's to lives up to the high standards of Wilsonville Honda service. Service by Honda spec only. I give five stars only when my experience truly warrants it. I moved away to another area in Oregon and I am stuck with indie shops again who all claim they can work on Honda's or a dealer I liken to a "clip joint." I am planning to make the long trip to Wilsonville Honda for future major service and purchase my future CRV from them as well. More

We love our Honda’s and this dealership! We have had great experiences buying Honda’s with Gaylen Cashman. She listens to our questions and concerns and goes out of her way to make sure we ge We have had great experiences buying Honda’s with Gaylen Cashman. She listens to our questions and concerns and goes out of her way to make sure we get what we are looking for. We love the dealerships no haggle- lowest price policy because it makes buying a car stress free. We don’t have to question if we are getting a good deal or not. We have had such great experiences that we bought THREE cars from here from Gaylen. More

TLDR: typical dealership that will pull the same tricks as others. They're bigger and fancier, but those big bucks just come out of your pocket. I was ready to leave a positive review until my last expe as others. They're bigger and fancier, but those big bucks just come out of your pocket. I was ready to leave a positive review until my last experience with them. Within a week of purchasing my sedan, I found the back seat covered with mold. This was winter, and Oregon is cold and wet at the time. They dutifully washed the cover or something, and it seemed fine. However, it came back twice more-the last time in September (not cold or wet then). I was satisfied because they had taken the car and done work to clean it up each time; there was no dispute or resistance from the dealership. They never discovered why the back seat was moldy, nor suggested causes, just told me they had inspected it and it was fine. After the last time it was in for the back seat, I noticed a significant amount of water blowing in the windshield when I went through a car wash. That is unusual, after all, when was the last time you had to change your windshield? I didn't immediately go to the dealership (life happens), but when I did-despite documenting that leak-I was told they weren't responsible. I'll share what 'customer service' told me, because they're precious: "A used car is a used car at some point," and "I suggest you hand wash it, instead of going through a car wash." In the end, it's a good car; I did the work to make certain I wasn't buying a lemon. I can't say the same for the dealership; it seems unlikely the car only developed a mold problem exactly at the time I bought it (though it had been in inventory about a month, IIRC). They told me they stand behind their cars (don't they all?), and they did-until they didn't want to. Could have been the first time I brought it in, or it could have been the fifth, but they decided when they were done 'giving me their word' that there wasn't anything wrong with it; it just happened to be when I found something that is more significant than cleaning the upholstery. More

Friendly and good customer service! We had a pleasant experience when we bought our Honda! We appreciated the cooperation and understanding in making the sale :) Cameron was a great help We had a pleasant experience when we bought our Honda! We appreciated the cooperation and understanding in making the sale :) Cameron was a great help and we appreciate him. More

Great service! Warm and friendly staff. Easy to work with, not your typical car buying experience. They take the time to listen to what you need and want and try ver Warm and friendly staff. Easy to work with, not your typical car buying experience. They take the time to listen to what you need and want and try very hard to be accommodating. More

2 Great Experiences We purchased 2 new Hondas from Wilsonville Honda in the last 2 years (May '16, April '18). We worked with with Anastasia Dobroskokina both times. Ea We purchased 2 new Hondas from Wilsonville Honda in the last 2 years (May '16, April '18). We worked with with Anastasia Dobroskokina both times. Easiest car buying experiences ever. No pressure atmosphere, friendly, and honest. I've always appreciated that we can pull up, casually peruse an indoor car lot, and not immediately be hounded by salespeople. Anastasia works hard to help you get the car you want. As long as we drive Honda, we will work with Anastasia and Wilsonville Honda. More

Amazing! Exceeded expectations of information, kindness, honesty and over all smooth process of buying a car! Definitely will recommend Gaylen. Brandie was so Exceeded expectations of information, kindness, honesty and over all smooth process of buying a car! Definitely will recommend Gaylen. Brandie was so helpful and lovely to work with as well! Thank you! More

Great Service! My husband and I are a young couple and have financed several cars before. That being said, when the staff work on a commission, they go towards the p My husband and I are a young couple and have financed several cars before. That being said, when the staff work on a commission, they go towards the people who think would buy a car that day and always had a hard time getting someone to show us around to purchase a car. Gaylen Cashman did not make assumptions, welcomed us with a smile and didn’t pressure us to get a car that was not fit for our family. She was kind, patient and knowledgeable. I appreciate the service she has given us and will be back next year to finance another car. Thank you so much for helping us find our perfect van! See you next year! The Vasquez Family More

Great Experience. Though I did not end up buying a car, Isabella was very helpful in answering all my questions and was patient to the very end as we worked through dif Though I did not end up buying a car, Isabella was very helpful in answering all my questions and was patient to the very end as we worked through different pricing options. Unfortunately, a new car just wasn’t in my budget. However, I will definitely be returning to Parker Johnstone‘s in the event that I decide to buy a new car More

Pleasant car buying experience and they go above and beyond i recently bought a used. Car from Parker Johnstones Wilsonvillw Honda. Normally what I have experienced from other dealers is a high pressure sales i recently bought a used. Car from Parker Johnstones Wilsonvillw Honda. Normally what I have experienced from other dealers is a high pressure salesman, a finannce guy who tries to sell me stuff I don't want, and absolutely no help with any problems after the sale. What I got from Gaylen Cushman at Wilsonville Honda was a pleasant no hassle buying experience. I got No pressure from the.finance guy to buy anything. The day after the sale we found a small problem with the car and they happily worked with us to solve the problem. Actually they gave us a free loaner too. I'm very surprised by this because in the finance office during the sale I signed the AS IS document and NO WARRANTY document. When ever I had a problem with a used car before the dealer would throw the AS IS in my face. Not so with Parker Johnstones Willsonville Honda, they really behave like they want you b ack as a customer! More