Bill Kolb Jr. Subaru

Wonderful car buying experience My wife and I purchased a used Subaru Impreza today from Howard. From beginning to end, everything was perfect. The dealership had plenty of nice ve My wife and I purchased a used Subaru Impreza today from Howard. From beginning to end, everything was perfect. The dealership had plenty of nice vehicles to choose from and I can’t say enough nice things about Howard. Friendly, professionally, efficient, honest, and overall just a pleasure to work with. Look forward to dealing with them in the future and will certainly spread the word of our great experience. More

DO NOT BELIEVE ALL THE SWEET PROMISES AFTER DRIVING MY SUBARU FOR 2 WEEKS I NOTICED SEVERAL PROBLEMS WITH THE CAR ( A FORESTER 2015). SO I CALLED AND MADE AN APPOINTMENT AND TOOK THE CAR AFTER DRIVING MY SUBARU FOR 2 WEEKS I NOTICED SEVERAL PROBLEMS WITH THE CAR ( A FORESTER 2015). SO I CALLED AND MADE AN APPOINTMENT AND TOOK THE CAR FOR REPAIR!!? 2 HOURS LATER I WAS ASKED TO GO AND PICK UP MY NEWLY BOUGHT CAR (5-5-2018). AND THESE ARE THE THINGS THAT I FACED: 1- THE CAR LACKS HEAD LIGHT "ON" INDICATOR !! SUBARU HAS DONE AWAY WITH IT !!! 2- THE SPONGE PROTRUDING FROM THE DASH TO THE WINDSHIELD IS THERE ( WAS SUPPOSED TO BE FIXED) AND THE AGENT SAYS " I DON'T KNOW WHAT THAT IS" YOU CAN LEAVE THE CAR HERE AGAIN, AND WE WILL FIND OUT WHAT THAT IS "!! 3- THE WINDSHIEL WIPERS WERE OLD WHEN CAR WAS SOLD TO ME AND WERE LEAVING STREAKS ON THE GLASS( PROBABLY WERE NEVER CHANGED ) AND YET IT HAD PASSED THE ( 150 POINTS CHECK) BY THE DEALERSHIP!! THE CAR WAS SUPPOSED TO BE " BUMPER TO BUMPER" UNDER WARRENTY FOR 90 DAYS BUT THE SERVICE AGENT HANDED ME A $63 BILL FOR CHANGING THE TWO "INSERTS" WORTH LESS THAN $5. I ASKED HIM TO REMOVE THEM AND RETURN MY CAR WITHOUT THE INSERTS. AS I COMPLAINED I WAS REFERRED TO THE SERVICE MANAGER BY A SALES PERSON. ONLY TO FIND OUT THAT HE WAS ON VACATION FOR A WEEK AND HAD NO ONE REPALCING HIM WHILE OUT!! I LEFT THE DEALERSHIP AND CALLED AND CANCELLED MY EXTENDED WARRENTY CALLED "ADDED SECURITY" SINCE I FELT IT WAS ANOTHER TRAP BY THIS DEALER AND I WOULD NEVER GET ANYTHING OUT OF IT ! EXCEPT OUTLANDISH BILLS. I WAS ALSO SUGGESTED TO TAKE THE CAR TO ANOTHER SUBARU DEALERSHIP IF UNHAPPY WITH THE SERVICE THERE AT BILL KOLB,Jr ???!! I THANKED THE GENTLEMAN WHO SUGGESTED THIS AND FELT THAT I HAVE TO TRY AVOIDING THIS DELERSHIP AS BEST AS I COULD. ONE MORE POINT :THE NEXT DEALERSHIP IS TOO FAR FROM WHERE I LIVE AND I MAY FACE THE SAME UNFAIR TREATMENT THERE AS WELL . M. FOSTER, MD More

Howard Bonfield, a true professional We were very happy with Howard Bonfield who handled our purchase of a 2018 Suburu Forester from the moment we stepped into the door until the day we d We were very happy with Howard Bonfield who handled our purchase of a 2018 Suburu Forester from the moment we stepped into the door until the day we drove away with our new car. Howard is relaxed and clearly knowledgeable. He is kind and attentive and answers any question thoughtfully And with obvious expertise. We are very happy with the whole experience and greatly appreciate Howard Bonfield,s proficient and detailed care and advice. More

Returned leased vehicle and leased new vehicle I've been going to Bill Kolb Jr. Subaru since they opened. l am completely satisfied with the friendly and knowledgeable sale staff and the service de I've been going to Bill Kolb Jr. Subaru since they opened. l am completely satisfied with the friendly and knowledgeable sale staff and the service department. This is the third vehicle that l have leased from this dealership. More

Easy and Fun! We loved working with the staff at Bill Kolb Jr. Subaru! They were extremely friendly and helpful in finding us what we were looking for. We appreciat We loved working with the staff at Bill Kolb Jr. Subaru! They were extremely friendly and helpful in finding us what we were looking for. We appreciated the no-haggle policy, being able to trust that what we saw is what we got. Test drives and taking the time to show us the features of our new car was really helpful and fun! From the start of our phone call with Larry, car searching with Holman, and closing the deal with Paul, they are a great team that was fun and easy to work with. We laughed a lot and got exactly what we were looking for! We recommend this dealership to everyone in the area! More

Purchase Used Outback We purchased a 2017 Subaru Outback from Bill Kolb Jr. Subaru. The car had very low mileage and was almost like new. Our sales person was Gary Mendel We purchased a 2017 Subaru Outback from Bill Kolb Jr. Subaru. The car had very low mileage and was almost like new. Our sales person was Gary Mendelsohn who was helpful and responsive. We financed the purchase and met with Paul Spiegel who was very professional. This is our second Subaru, we would highly recommend both the car and this dealer. More

Disappointed repeat customer We bought our third car from Bill Kolb and after two first very good experiences, one would have thought that special attention was given to a repeat We bought our third car from Bill Kolb and after two first very good experiences, one would have thought that special attention was given to a repeat customer. Unfortunately the car we bought was given to us with two tires that needed immediate replacement and a missing antenna. When we wrote to tell them of our disappointing experience, the response was to tell them which car we needed a quote on. So they didn’t even bother reading the message. More

An extremely positive experience. I spent a lot of time searching for a car that met the specific requirements I wanted. I saw that vehicle that met most of them was in Bill Kolb Jr's I spent a lot of time searching for a car that met the specific requirements I wanted. I saw that vehicle that met most of them was in Bill Kolb Jr's inventory, so I called to inquire. I ended up getting directed to Howard Bonfield, who calmly and clearly explained the inventory. Because the car was not exactly what I wanted, I told Howard I needed to think about it, and he very kindly asked me to call him anytime. I shopped around some more and realized what a good deal the car that Howard mentioned was, so I called back and we scheduled an appointment for a test drive. The car ended up being even better than I expected, but the most amazing thing about the experience was how at no point, from when I first called until the moment I left the lot, did I feel like there was any pressure at all. Howard is an exceptionally calm, knowledgable, and thoughtful salesman who clearly cares about doing his job well and making each customer feel satisfied with their purchase and experience. I expected purchasing the car to be a drawn out, stressful experience, but it was the complete opposite. Thank you Howard for being so incredibly helpful. And thank you Bill Kolb Jr. for the experience. I also worked with Marty Shuvall, who was extremely straightforward and helpful on the finance side. He was also a pleasure to work with. More

Amazing Service! Highly recommend! Went in and worked with Gary and ended up buying an Outback! He was extremely friendly, helpful and made the processes not stressful. I highly recom Went in and worked with Gary and ended up buying an Outback! He was extremely friendly, helpful and made the processes not stressful. I highly recommend anyone who wants a subaru to go to Bill Kolb and work with Gary! More

Great Experience! Highly Recommended Everyone at Bill Kolb Jr Subaru was extremely helpful and turned a difficult and frustrating vehicle purchase for me into a great experience. Gary was Everyone at Bill Kolb Jr Subaru was extremely helpful and turned a difficult and frustrating vehicle purchase for me into a great experience. Gary was up front, honest and very easy to work with. Mo was nothing short of accommodating and willing to help. I traveled 3+ hours to pick up an excellent prices vehicle at Bill Kolb, and would recommend anyone in need of a vehicle to stop in and visit them. A+++ More