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BMW of Towson
Towson, MD
839 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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839 Reviews of BMW of Towson
June 04, 2018
First BMW, awesome experience! Quick and easy process of trying to finance my first BMW both reps did an amazing job describing in detail of my first BMW car! Quick and easy process of trying to finance my first BMW both reps did an amazing job describing in detail of my first BMW car! More
by willthegeo
Employees Worked With
Wesley Bishop, John Kim
Helpful May 30, 2018
BMW X1 Just bought a great day car from David Hess at BMW of Towson. David is very friendly and super informative.a great way to buy a car Just bought a great day car from David Hess at BMW of Towson. David is very friendly and super informative.a great way to buy a car More
by fredc
Employees Worked With
David Hess
May 27, 2018
Exceptional Service This is a long overdue review. I've been a customer of the BMW of Towson Service Department for 13 years with 3 different vehicles and have always had This is a long overdue review. I've been a customer of the BMW of Towson Service Department for 13 years with 3 different vehicles and have always had a wonderful experience. Everyone in the entire service department has always been very helpful - from the guys who work the service lane to the folks in the loaner dept to the cashier and beyond. Every service advisor I've worked with has been very knowledgable and kept me updated with the progress of my service. Jack and Rich run a top notch service department that is second to none! Thank you! More
by afmichelle
Employees Worked With
Mike McCormack, Jack Saneman, Richard Strickland, Derrick Edwards, Terrence Savoy, Thomas Wolff
May 24, 2018
My BMW experience. I have owned only 5 series BMW’s since 1989. My wife calls me boring...I consider myself a loyal customer. I had gone to two other dealerships near I have owned only 5 series BMW’s since 1989. My wife calls me boring...I consider myself a loyal customer. I had gone to two other dealerships near me, but the equipment, interior color, etc were not available. Neither seemed to have interest in actually finding what I wanted. I was referred to Bill Kasper by a friend. When I first spoke with him, he asked what I was looking for & said he would do some research on availability & get back to me. In 2 hours, Bill emailed 3 options that fit my objectives. Bottom line, Bill did the work, followed through, got the car & made this process easier than my other experiences. Thank you, Bill for the sweet ride. More
by HowieS
Employees Worked With
Bill Kasper, Jacqueline Wells
May 23, 2018
Great Experience Thank you Wesley for a pleasurable car buying experience! BMW of Towson always delivers great customer service and everyone works hard to meet custome Thank you Wesley for a pleasurable car buying experience! BMW of Towson always delivers great customer service and everyone works hard to meet customer’s needs. I am very happy with my new car! More
by Courtney W.
Employees Worked With
Wesley Bishop
May 21, 2018
Excellent buying experience I had a very good experience buying a BMW at Towson BMW thanks to Wesley Bishop and Jacqueline Wells who provided excellent and expert service. I had a very good experience buying a BMW at Towson BMW thanks to Wesley Bishop and Jacqueline Wells who provided excellent and expert service. More
by Stephen
Employees Worked With
Wesley Bishop, Jacqueline Wells
May 10, 2018
Best in Class I visited 2 local BMW dealerships, to research the M2, before I contacted BMW of Towson. What a difference! Bill Kasper's product knowledge, professi I visited 2 local BMW dealerships, to research the M2, before I contacted BMW of Towson. What a difference! Bill Kasper's product knowledge, professionalism, and the courtesy he extended far exceeded what I had experienced locally. If he didn't know an answer to one of my technical questions, he would seek out the answer and respond quickly. Since my purchase, he has maintained the same customer focused approach in addressing my needs. More
by M2 enthusiast
Employees Worked With
Bill Kasper, Jacqueline Wells
April 23, 2018
Great experience! My experience at Towson BMW was great!!! Thanks to Wesley and the BMW team! It was 5 star service, and I love my car!!! Thank you! My experience at Towson BMW was great!!! Thanks to Wesley and the BMW team! It was 5 star service, and I love my car!!! Thank you! More
by Kelly
Employees Worked With
Wesley Bishop
April 12, 2018
Great experience Thank You, Wesley, at BMW of Towson. I had a great car buying experience with you. You made this process very easy for me. Straight to the point no nu Thank You, Wesley, at BMW of Towson. I had a great car buying experience with you. You made this process very easy for me. Straight to the point no numbers games. Thanks for everything. More
by Ashep_4387
Employees Worked With
Wesley Bishop
April 12, 2018
Our 4th BMW What a pleasure it was working with Wesley Bishop. Very informative with wonderful assistance in selecting our beautiful X3. Highly recommend working What a pleasure it was working with Wesley Bishop. Very informative with wonderful assistance in selecting our beautiful X3. Highly recommend working with him. Love the car. The whole experience was delightful. More
by MAH55
Employees Worked With
Wesley Bishop
