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Tustin Mazda
Tustin, CA
4,509 Reviews
At Tustin Mazda, original home of John Patterson's OC Auto Team family, our goal is t is to bring you the best product at a fair price, presented to you with respect, friendship, and courtesy.
We are a highly ranked Mazda dealer in California and have won countless awards. We only mention it here, so that you can be assured you will have an excellent buying experience. Our Service and Parts department are second to none and we sell the largest volume of used cars in Orange County. We would cherish the opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,510 reviews
May 27, 2018
First time buying a car My husband and I just recently got married and decided to get a new mid sized car. We weren’t sure what we exactly wanted. When we entered the dealers My husband and I just recently got married and decided to get a new mid sized car. We weren’t sure what we exactly wanted. When we entered the dealership, Robert immediately assisted us, explained to us, got to know us, and overall made this experience of buying our first car, memorable. He took his time working with us and making it all happen. Fortunately, we were able to purchase a 2018 Mazda CX-5. We seriously can’t thank Robert enough!! Also, we want to thank the Mazda team that worked with us until we drove off with the car. Thank you! More
by Asia&Miguel
Employees Worked With
Robert Nelson
Helpful May 27, 2018
Awesome OC Mazda employees seem to go out of there way to help there customers whether it is the sales staff or the service staff. Shaun made my lease pain f OC Mazda employees seem to go out of there way to help there customers whether it is the sales staff or the service staff. Shaun made my lease pain free! More
by RJB
Employees Worked With
Shaun McCray
May 27, 2018
Great Experience This was the smoothest experience I’ve had getting a car. Couldn’t be happier with my new Mazda and with the service at OC Mazda. Thank you Larry Hend This was the smoothest experience I’ve had getting a car. Couldn’t be happier with my new Mazda and with the service at OC Mazda. Thank you Larry Henderson! More
by CCSimmons
Employees Worked With
May 26, 2018
Thanks Joshua and the OC Mazda team! I appreciate all the help Joshua gave me in helping me purchase my first car! I have been stressing for the past few days and Joshua helped make the d I appreciate all the help Joshua gave me in helping me purchase my first car! I have been stressing for the past few days and Joshua helped make the decision easy by not being one of those pushy salesmen you always hear about. I’m a new proud owner of a Honda Civic! More
by Hosway24
Employees Worked With
May 26, 2018
Bought a Mazda! Great service from Sammy Rahman. He made buying a car a very easy experience. Glad I came here to buy my first Mazda Grand Touring. Great service from Sammy Rahman. He made buying a car a very easy experience. Glad I came here to buy my first Mazda Grand Touring. More
by Kimnguyenx7
Employees Worked With
May 25, 2018
Bought hard to find Mazda3 5-door I was looking for a very specific Mazda3 (red, hatchback, touring trim with a manual transmission). The dealership and Robert in particular were inst I was looking for a very specific Mazda3 (red, hatchback, touring trim with a manual transmission). The dealership and Robert in particular were instrumental in helping me locate the vehicle in question and having it arrive at the dealership prior to the holiday weekend. It was a very quick and painless process, and they were very willing to work with me on pricing based on competitive quotes from other dealerships. More
by ghirt001
May 24, 2018
Needed a bigger car Wife and I just had a baby and her old car would only fit either the baby or the stroller. Well, we needed a bigger vehicle so we could carry both. Tw Wife and I just had a baby and her old car would only fit either the baby or the stroller. Well, we needed a bigger vehicle so we could carry both. Two weeks before the baby was born we went to Tustin Mazda to test drive both the CX5 and 9. Robert was really great at taking his time walking us through the models, taking us for a spin, and was super patient with all our questions. I particularly liked that he wasn't pushy like I have noticed at other dealerships. Instead he stayed in touch via the occasional text message, but very low key. Fast forward a couple of weeks, now with baby, and my wife's car just won't do it anymore. I notice that Tustin Mazda has a great deal on a pre-owned CX9 and immediately I texted Robert to arrange looking at it. Unfortunately Robert was on vacation that day, but even on his day off he coordinated with another sales rep (Victor) to shows us the vehicle. Well we loved the car and Victor was a pleasure to work with to square off all the paperwork and take our new ride home. We'll back to Tustin Mazda to get our services done, and I hope to bump into Robert and Victor to thank them again for the awesome car buying experience they provided. If you're on the fence on getting a Mazda go check these guys out, you won't regret it. More
by jo_s
May 22, 2018
One of the most genuine person I've met I think my experience with Omar speaks volumes about his character. When I walked into Tustin Mazda, I was looking to buy a used Mazda3 and Omar helpe I think my experience with Omar speaks volumes about his character. When I walked into Tustin Mazda, I was looking to buy a used Mazda3 and Omar helped me find the perfect car. He worked really hard to set me up with a great deal which unfortunately I could not accept because of one of my personal commitments. He never once put me in a high pressure situation or tried to hard sell the car to me. I am definitely going back to get my car from Tustin Mazda. More
by yadhu
Employees Worked With
May 22, 2018
New car for momma! We were looking for a smaller SUV, now that my kids are grown. I was impressed with the overall look and style of the Maxda CX5. After reading the rev We were looking for a smaller SUV, now that my kids are grown. I was impressed with the overall look and style of the Maxda CX5. After reading the reviews and hearing feedback from friends, I was convinced that I wanted to take a closer look at this particular vehicle. We ended up going for a test drive and I fell in love with the car immediately. A very smoothe ride and very comfortable and roomy. My husband and I are very happy with our purchase. More
by Momma’s new ride
Employees Worked With
May 21, 2018
Amazing experience! My experience at Tustin Mazda was exceptional, Chad “frog” Kirkwood ,The sale professional had a lot of patience with me and help me to make a wise de My experience at Tustin Mazda was exceptional, Chad “frog” Kirkwood ,The sale professional had a lot of patience with me and help me to make a wise decision. He actually waited for me to buy the car late afternoon , eventhough it was a holiday. He took the time to answer all my questions, go for a test drive, and pair my phone to my car. Definitely I will recommend MAZDA and also Chad to anyone who wants to buy a car, excellent service! More
by avaloni2
Employees Worked With
"FROG" Chad Kirkwood
