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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,097 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,097 reviews
June 22, 2018
50,000 mile service Kevin is my go to rep, He knows my car and me. I appreciate his integrity and help. All my many questions about the Touareg and towing were answered. Kevin is my go to rep, He knows my car and me. I appreciate his integrity and help. All my many questions about the Touareg and towing were answered. My car was done before the time promised and waiting at the door for me when I arrived for pick-up. More
by RICHTERPAULAJ
Verified CustomerEmployees Worked With
Helpful June 22, 2018
Excellent service I had to have my daughter's car towed to the shop, and Kevin made the whole process easy - the problem was diagnosed and repaired within a day, and th I had to have my daughter's car towed to the shop, and Kevin made the whole process easy - the problem was diagnosed and repaired within a day, and they found a second issue that was under warranty, so the original estimate was still accurate. Thank you! More
by juliep
Employees Worked With
June 20, 2018
Best sevice I am a owner of a 2018 Tiguan. Thanks Jonas!!!! Your service is one of the best!!! The service group quickly responded to each request ( including non I am a owner of a 2018 Tiguan. Thanks Jonas!!!! Your service is one of the best!!! The service group quickly responded to each request ( including non-appointment drop ins). In each case each situation was resolved quickly with a number of them without a charge. I look forward to being a Dirito VW customer for many years!!! More
by YOSBUNJONG
Employees Worked With
Jonas
June 20, 2018
Always good customer service VW Dirito Brothers always provides great customer service which is why I drive from San Francisco for any service that might be needed. Service staff VW Dirito Brothers always provides great customer service which is why I drive from San Francisco for any service that might be needed. Service staff is always friendly, prompt and attentive. More
by SIERRA.R.DUGAS
Employees Worked With
Thomas Decarie
June 19, 2018
Great Service I had the engine light come on in my Jetta so went online and was able to book an appointment for the next Day at 6am which work great. They were able I had the engine light come on in my Jetta so went online and was able to book an appointment for the next Day at 6am which work great. They were able to resolve the issue quickly and under warranty. I was able to pick it up after work. More
by Brian.Calhoun
Employees Worked With
June 19, 2018
Great experience Everything was excellent . As long as my car runs well...Im happy. I was immediately greeted by a man (name I forgot) that always gives me great ser Everything was excellent . As long as my car runs well...Im happy. I was immediately greeted by a man (name I forgot) that always gives me great service. He is a 10. And then your excellent service continued until I drove my car home....Thank you More
by ANNETTEDANTONIO
Employees Worked With
Other Employees :
Ed Miller John, Lesley, and forgot name of man who checked me in initially (all are 10s), Jim Cord, Angelo Christobal, Oscar Dryden
June 19, 2018
A reliable dealership with phenomenal service and employees Kevin Hubert was so professional, honest and knowledgable in his job. His customer service is exceptional and very reliable. He knew immediately wha Kevin Hubert was so professional, honest and knowledgable in his job. His customer service is exceptional and very reliable. He knew immediately what was the issue or problem and his cost estimate was accurate. As a customer Kevin was able to obtain my trust that my car is in good hands and will be repaired accordingly. He is well experienced that makes a customer secured. My car was fixed within 3 hours. Excellent same day service. Dirito Brothers is a RELIABLE dealership and excellent employees. Kevin Hubert and Dirito Brothers deserve a FIVE. More
by JYNCAMPOS
Employees Worked With
June 18, 2018
Great sales guy Gus was an excellent sales person, he was very efficent and cover all features of the car very well. Great that he is bilingual, made it easier to com Gus was an excellent sales person, he was very efficent and cover all features of the car very well. Great that he is bilingual, made it easier to comunicate and understand the process More
by Gmovasquez
Employees Worked With
June 17, 2018
Great customer service! Gus is an amazing sale guy. I told him that I wanted to extend my family so I needed a larger vehicle. I didn’t have a great budget or credit for the Gus is an amazing sale guy. I told him that I wanted to extend my family so I needed a larger vehicle. I didn’t have a great budget or credit for the vehicle I needed or so I thought but Gus worked magic for me and I am forever thankful. More
by Samanthavanheusen
Employees Worked With
June 14, 2018
Quick and efficient Alyse, service associate, was able to get my issue diagnosed and fixed quickly! I was out the door in an hour and a half. Great! Alyse, service associate, was able to get my issue diagnosed and fixed quickly! I was out the door in an hour and a half. Great! More
by CHASLINDER
Employees Worked With
Alyse Smith
