Gravity Autos Marietta

Gravity Auto Marietta is King The best auto buying experience of my life. Need a car.... go see Josh at Gravity auto in Marietta. U will thank yourself later for it. The best auto buying experience of my life. Need a car.... go see Josh at Gravity auto in Marietta. U will thank yourself later for it. More

Very good customer service The customer service at this dealership was very good and they were very welcoming to everything. No complaints evettrhing was on point and with very The customer service at this dealership was very good and they were very welcoming to everything. No complaints evettrhing was on point and with very good service More

There are many problems with the car. I bought 2014 mercedes benz GL a week ago. They checked the car and told me it was fine but The radiator is leaking in two days I bought the car, and I bought 2014 mercedes benz GL a week ago. They checked the car and told me it was fine but The radiator is leaking in two days I bought the car, and the third seat shall automatically fold when pressing the button, but it’s not working. I also need to replace the brake pad and the rotor. It costs around $2000 to fix them More

Felt like family! Our experience with Gravity was beyond amazing. They actaully had our best interest in mind, instead of the sale. They truly treated us like family! Our experience with Gravity was beyond amazing. They actaully had our best interest in mind, instead of the sale. They truly treated us like family! More

Great Experience Outstanding customer service by Ali. Overall the buying process was smooth. I recommend this dealership to anyone for their amazing service. Thank you Outstanding customer service by Ali. Overall the buying process was smooth. I recommend this dealership to anyone for their amazing service. Thank you to Ali and Eric for their assistance! More

Wonderful! Everyone from Gaith, Eric, and James were great to work with. I was quoted an initial finance rate before my trip from Jacksonville. After arrival Eri Everyone from Gaith, Eric, and James were great to work with. I was quoted an initial finance rate before my trip from Jacksonville. After arrival Eric called Capitol One and lowered my rate by 2.5%. It was worth the 12 hour drive to buy the car. More

Awesome Team was great and helpful in everything from the start to finish process was quick and professional I would recommend anyone searching for a car to v Team was great and helpful in everything from the start to finish process was quick and professional I would recommend anyone searching for a car to visit this dealership... More

Dream car I drove 3 hours to gravity auto to purchase my dream vechile, working with Ali and the team at gravity autos was so easy and fun. By far the best expe I drove 3 hours to gravity auto to purchase my dream vechile, working with Ali and the team at gravity autos was so easy and fun. By far the best experience I’ve had at a car dealership I would recommend anyone looking to give these guys a call. More

A Good Result after a Long Day We came in from out-of-state with the hope of leaving with a late model Audi A5 convertible. We made this trip because prices and availability of lux We came in from out-of-state with the hope of leaving with a late model Audi A5 convertible. We made this trip because prices and availability of luxury cars in the Atlanta area are some of the best in the country (look it up). We narrowed our search to 7-8 cars in the metro Atlanta area and Gravity Auto had two of them on their lot. We called ahead and Ali, our primary salesman, had both vehicles ready to drive when we arrived. Ali was courteous and not pushy even when we walked off the lot without buying after explaining that we really liked the vehicle but that we had other cars to look at. The dealership itself is very clean and with a professional and attentive sales team. Quite simply, Gravity Autos feels like a new car dealership rather than 4-5 other the turn and burn used car lots that we visited that day. Later that evening we called back to negotiate an "out-the-door" price with Eric, the sales manager and quickly reached a fair agreement. Just my two cents but I think it is really important to focus on the "out-the-door" price when buying a car rather than the sticker price or monthly loan rate - numbers that can be played with after you agree on an "out-the-door" price which includes sales tax, dealer charges, etch fee (??), title transfer, etc.. We went back in the next day and began to finalize what we thought would be a quick deal. However, after taking a closer look at the vehicle we realized that several of the advertised options (Navigation with MMI Entertainment Package) were not actually on the vehicle. Ali and Eric immediately acknowledged the error which then began a back and forth about how to remedy the situation. We even test drove an Audi S5 that they just purchased at auction (which did have the options) but ultimately settled on the original vehicle but with a reasonable price reduction and some other ad-on they threw in. 6 hours later we drove off in our new car - or should I say my wife's new car. They say a good car salesman figures out what the customer needs and this was absolutely true at Gravity Auto. When Eric told my wife that driving a convertible to work every day would be a "mini-vacation" I think he knew exactly what she needed to hear. This is not to suggest Eric was anything other than an old-school veteran of the industry who wanted to do well by his customers. Also, a word about James (the finance guy) and one of the tech's in the back whose name I do not know. James did a great job of walking us through the paperwork without being too pushy about the obligatory "extended warranty" sales pitch (which we did not get - hope that doesn't come back to burn us). The tech in the back was really down-to-earth and quickly prepped and talked to about the options on another Audi S5 that we didn't end up buying. My only frustration about the experience was with the time it took to get the deal finalized. This really isn't a complaint with the dealership as they were pretty busy that day (Saturday) and couldn't have anticipated the oversight on the missing options package. Still, it would have been nice if we could have been out of their in 3 hours rather than 6. Overall, we had a pretty positive experience with Gravity Autos and I would buy from them again the next time we are in the market for a luxury used car. Now, let's just hope that the Audi A5 we drove off with (and home 500 miles to Indiana) ends up being the reliable mini-vacation we want it to be. More

Legendary Customer Service I am thoroughly impressed with the customer service. One thing that stood out is my wife was standing outside in the hot sun talking on her phone and I am thoroughly impressed with the customer service. One thing that stood out is my wife was standing outside in the hot sun talking on her phone and a salesman brought her a cup of water. He wasn’t even our salesman. That shows class in a variety of ways. Two thumbs up! More