Mercedes-Benz of Hagerstown

Rob has great salesman qualities and see below* My rating is a 5 STAR because when we first walked in the door we were greeted by a very pleasant gentleman called "Tony" and then are salesman "Rob My rating is a 5 STAR because when we first walked in the door we were greeted by a very pleasant gentleman called "Tony" and then are salesman "Rob" was right there to greet us for our appointment. The car was just what I wanted and a sale was quickly made. Rob answered all my questions and if he didn't know the answer he found the answer right away. My husband started to talk about getting a Mercedes for himself and Rob steered us to the "300". The rest of the story is I got the "250" on Saturday, June 23rd and my husband got the "300" on Monday, June 25th. Many thanks to Rob and Tony for making our experience very pleasant for an 80 and 85 year old customer buying two Mercedes-Benz Shirley and Larry DiMarco More

Ease of purchasing a new car This is the 6th vehicle we have purchased from MB of Hagerstown. We have worked with Mike Lavrenchik as our Sales Consultant for the last three Merce This is the 6th vehicle we have purchased from MB of Hagerstown. We have worked with Mike Lavrenchik as our Sales Consultant for the last three Mercedes cars we have bought.. Mike makes purchasing a new vehicle an enjoyable experience. Mike takes the time to talk to me and he matches my needs with the vehicle that would suit my lifestyle the best. Mike takes as much time as you need to learn all of the new gadgets, and his follow-up after the sales is ongoing to make sure you are happy with your new vehicle. I would HIGHLY recommend this dealership and using Mike as your Sales Consultant and their service department is the BEST! More

Ordering and buying my new car Fast, smooth and easy would be the way I would describe our buying experience. Barry London was friendly and easy to talk to. Was very helpful to me o Fast, smooth and easy would be the way I would describe our buying experience. Barry London was friendly and easy to talk to. Was very helpful to me on the building of my new car More

Second Time Rround This is the second car I have bought from Rob Edmonds. His product knowledge was outstanding, he took the time to make sure I knew how to use the fun This is the second car I have bought from Rob Edmonds. His product knowledge was outstanding, he took the time to make sure I knew how to use the functions in my car. I wanted a specific car and he found that car at another dealer and had it transported here in a timely manner. He is an asset to Mercedes and his customers. Thanks Rob for making this experience so pleasant. Pam Mrozinski More

To The Point If you are in the market for a new Mercedes, go to Hagerstown MB, ask for Barry, and you will get prompt service with no hassle. Fair pricing out of t If you are in the market for a new Mercedes, go to Hagerstown MB, ask for Barry, and you will get prompt service with no hassle. Fair pricing out of the gate. No games. Worth the drive. As professional as it gets! More

Mike Lavrenchik is the best sale man I have been with hagerstown Mercedes dealer for over a decade.' I have recently leased a new GLC 300 and thanks to Mike Lavrenchik from introduced an I have been with hagerstown Mercedes dealer for over a decade.' I have recently leased a new GLC 300 and thanks to Mike Lavrenchik from introduced and demonstrated the car to me. Mr.Lavrenchik is the best sale man , he is very patient ,genuine and supportive I am very pleased with his excellent service.I am very happy and I like the car very much... By the way this is the 4th car that I got from your dealer and a deep appreciation to Mr.Lavrenchik !!! More

Awesome Service Barry London at Hagerstown Mercedes Dealership provided excellent service. He was very attentive and knowledgeable. He went above and beyond to give r Barry London at Hagerstown Mercedes Dealership provided excellent service. He was very attentive and knowledgeable. He went above and beyond to give remarkable service. I highly recommend purchasing a car from them. More

"Another Great Experience at Mercedes-Benz of Hagerstown" Service is an "absolute reason" I bought an ML350, E350 and leased my current 2018 C300! Alex Folz, my usual Service Representative, has a special wa Service is an "absolute reason" I bought an ML350, E350 and leased my current 2018 C300! Alex Folz, my usual Service Representative, has a special way of knowing exactly why my vehicle is there for service, my expectations, driving habits, and that he is straight forward with his recommendations, superb service employee!! Like Alex, Adam is always front and center when needed during special unscheduled visits for support on an issue, another superb employee!! Lisa Stonebraker is really great on the phone helping guide people where they need to be and she actually cares about your problem and goes the extra mile to help, superb employee!! What can I say, from a Management perspective, Marty Gillions goes out of his way every time I visit the dealership to insure I've been taken care of and satisfied with their work, superb Management Employee!! I can't say enough positive comments about Justin Harbert and his unique ability to handle issues at all times, day, night, vacation, or a family outing, he's been there to help, a major reason I've bought another Mercedes-Benz. Top caliber Management Representative that Hagerstown Mercedes-Benz is extremely fortunate to have, Mr. Justin Harbert!! Last but not least, Michael Lavrenchik, Sales, knows what I like, how it should look, and how to have the instruments set to my liking. He's extremely personable with the ability to defuse a tense situation with a positive outcome! Superb Sales Representative that should be recognized with special attention during his great career!! More

Efficient and thorough It's always a pleasure dealing with Mercedes Benz of Hagerstown. We have purchased four Mercedes as well as a Mitishibishi and Toyota. Thank you It's always a pleasure dealing with Mercedes Benz of Hagerstown. We have purchased four Mercedes as well as a Mitishibishi and Toyota. Thank you More

Sprinter service Service adviser seemed to not want to answer all questions and was not helpful. Spoke with Service manager before feeling like I was dealing with some Service adviser seemed to not want to answer all questions and was not helpful. Spoke with Service manager before feeling like I was dealing with someone who wanted my business. More