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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,113 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,113 reviews
June 23, 2018
Quick, easy, FAB Kevin is the best. My situation was a little unusual and he resolved it beautifully. I now feel confident driving my Jetta VW. and knowing that Diri Kevin is the best. My situation was a little unusual and he resolved it beautifully. I now feel confident driving my Jetta VW. and knowing that Dirito is there to provide service. More
by urshift
Verified Customer
Helpful June 22, 2018
Takes excellent care of this disabled senior Speaking as a disabled senior, your staff has shown such compassion and understanding in working with me to get my Beetle serviced. It's always a Speaking as a disabled senior, your staff has shown such compassion and understanding in working with me to get my Beetle serviced. It's always a pleasure working with the staff; you give exceptional service. More
by HARRIETBEAN7
Employees Worked With
Other Employees :
Bill and Leslie, shuttle drivers, Marc Venturella
June 22, 2018
50,000 mile service Kevin is my go to rep, He knows my car and me. I appreciate his integrity and help. All my many questions about the Touareg and towing were answered. Kevin is my go to rep, He knows my car and me. I appreciate his integrity and help. All my many questions about the Touareg and towing were answered. My car was done before the time promised and waiting at the door for me when I arrived for pick-up. More
by RICHTERPAULAJ
Employees Worked With
June 22, 2018
Excellent service I had to have my daughter's car towed to the shop, and Kevin made the whole process easy - the problem was diagnosed and repaired within a day, and th I had to have my daughter's car towed to the shop, and Kevin made the whole process easy - the problem was diagnosed and repaired within a day, and they found a second issue that was under warranty, so the original estimate was still accurate. Thank you! More
by juliep
Employees Worked With
June 22, 2018
Great service I had a great experience with this dealer. I have bought many cars and this dealer is one of the best. I would buy from them again. I had a great experience with this dealer. I have bought many cars and this dealer is one of the best. I would buy from them again. More
by JCANRIGHT
Employees Worked With
Derik Buchtel
June 22, 2018
Thanks to Angelo I got my engine checked and it went to very smoothly, thanks to Angelo, who was an exceptional employee. He spoke clearly and was very patient with m I got my engine checked and it went to very smoothly, thanks to Angelo, who was an exceptional employee. He spoke clearly and was very patient with me on the phone, which is very important to me as a non-native English speaker. More
by SOHYUNSUH94530
Employees Worked With
Angelo Christobal
June 22, 2018
Great communication Although I am not confident the issue has been fully resolved, they’ve gotten further than either of the other 2 dealerships towards even acknowledgin Although I am not confident the issue has been fully resolved, they’ve gotten further than either of the other 2 dealerships towards even acknowledging there was an issue. Also, the level of communication was outstanding! More
by MICHAELSFO
Employees Worked With
June 22, 2018
Good professional service Kevin offered me service options and did not upsell additional work. He validated the complimentary service offer and humbly apologized for not catchi Kevin offered me service options and did not upsell additional work. He validated the complimentary service offer and humbly apologized for not catching it earlier. This encourages me to return. More
by LINUSFARIAS
Employees Worked With
June 20, 2018
Best sevice I am a owner of a 2018 Tiguan. Thanks Jonas!!!! Your service is one of the best!!! The service group quickly responded to each request ( including non I am a owner of a 2018 Tiguan. Thanks Jonas!!!! Your service is one of the best!!! The service group quickly responded to each request ( including non-appointment drop ins). In each case each situation was resolved quickly with a number of them without a charge. I look forward to being a Dirito VW customer for many years!!! More
by YOSBUNJONG
Employees Worked With
Jonas
June 20, 2018
Always good customer service VW Dirito Brothers always provides great customer service which is why I drive from San Francisco for any service that might be needed. Service staff VW Dirito Brothers always provides great customer service which is why I drive from San Francisco for any service that might be needed. Service staff is always friendly, prompt and attentive. More
by SIERRA.R.DUGAS
Employees Worked With
Thomas Decarie
