Prestige Imports
Lakewood, CO
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 722 reviews
Outstanding Customer Service and Service Lucas was professional and extremely knowledgeable and helpful. Service was completed in a timely manner. I feel very confident bringing my vehicle Lucas was professional and extremely knowledgeable and helpful. Service was completed in a timely manner. I feel very confident bringing my vehicle to this Service Center. Would not hesitate to recommend to someone else. More
Prestige is my choice I live in Monument, 60+ miles from Prestige Imports. Yet they are my choice for purchasing Audi's and for having them serviced. Why do I do this when I live in Monument, 60+ miles from Prestige Imports. Yet they are my choice for purchasing Audi's and for having them serviced. Why do I do this when I could more easily use a local Audi dealer in Colorado Springs as I've done in the past? Put simply, you can't beat Prestige. When you find a great dealer, IMO distance isn't that important. Prestige is trustworthy, offers fair prices, has an excellent staff, and provides great service. BTW, I use their Valet when my cars need service (as an aside, over the years my Audi’s have never needed anything but scheduled services; just another reason I'm such a fan). So what is this Valet Service? At no cost, a valet comes to my home, drops off a loaner and takes my car back to Prestige for service, then returns the next day with my car after it has been serviced (although free, it’s nice to give the valets a tip). You can’t beat that. More
very prompt, courteous , knowledgeable, fair all were very friendly, professional and easy to get the help needed though it is quite a long way to come the work was done promptly and professio all were very friendly, professional and easy to get the help needed though it is quite a long way to come the work was done promptly and professionally More
WONDERFUL Service Lindsey far exceeded our expectations - so much so that we ended up buying TWO cars instead of one. Bunking the 'typical' car dealer persona from the Lindsey far exceeded our expectations - so much so that we ended up buying TWO cars instead of one. Bunking the 'typical' car dealer persona from the first moment of contact, she made us feel at ease, taken care of and earned our trust right away. I will buy every other Audi from Lindsey and recommend her to anyone I know looking for one. More
Great Service Only problem is you have to book way in advance because they are so popular. I loved how they got me in and out quickly and cleaned my car - told me w Only problem is you have to book way in advance because they are so popular. I loved how they got me in and out quickly and cleaned my car - told me what to expect - explained work and answered all my questions. More
Trace & Ethan - amazing guys Trace and Ethan have always taken the best of care of me and my car. They are so busy and they always make me feel like I am their most important cus Trace and Ethan have always taken the best of care of me and my car. They are so busy and they always make me feel like I am their most important customer! More
Great! Everyone took the time to meet our needs on a very busy Saturday. Friendly, professional and knowledgeable staff. No high pressure sales tactics - j Everyone took the time to meet our needs on a very busy Saturday. Friendly, professional and knowledgeable staff. No high pressure sales tactics - just honest and dedicated people who will listen to your needs and help you find exactly what you are looking for. More
Service dept terrible. They requilt my engine under warranty and when I got it back CEL light cam up. When I tried to bring it back to fix it, they want $150 diagnostic fee They requilt my engine under warranty and when I got it back CEL light cam up. When I tried to bring it back to fix it, they want $150 diagnostic fee incase it's not something they did. No CEL light before the engine rebuild. Service manager isn't helpful either. Watch for the service "needs" upsells too. More
Was in a rush and still got great service Shortly after I arrived at my appointment my child's school called and let me know I needed to pick up my sick kid. I asked Jared if I should reschedu Shortly after I arrived at my appointment my child's school called and let me know I needed to pick up my sick kid. I asked Jared if I should reschedule and he offered a service vehicle and checked with the mechanics for a time estimate. They ended up tag teaming my car so that it would be finished quickly and I could be on my way. They even offered to have me come back for the car wash. I have my Audi and Porsche serviced here and they continue to be amazing. More
Quick and great service Jared was efficient and quick to get the car into service and arrange for a rental car from Enterprise. He called with an estimate and got the servic Jared was efficient and quick to get the car into service and arrange for a rental car from Enterprise. He called with an estimate and got the service done by the following morning. There is no complaint or suggestion for improvement here! More