Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Easy Service Appointment It is easy to make a Service Appointment online. Check-in is handled efficiently. The people are friendly and helpful. I use Klaben Ford for my Linco It is easy to make a Service Appointment online. Check-in is handled efficiently. The people are friendly and helpful. I use Klaben Ford for my Lincoln and Klaben Chrysler for my Town & Country. More
Service work This was my first visit. I went in for an oil change and inspection. Everything was done to my expectation and timely. The customer service was friend This was my first visit. I went in for an oil change and inspection. Everything was done to my expectation and timely. The customer service was friendly. More
Heat stoke saver My air conditioner in my Volvo decided to go out the first hot day of summer, of course. Klaben took me in no question and recharged it for me. They a My air conditioner in my Volvo decided to go out the first hot day of summer, of course. Klaben took me in no question and recharged it for me. They also replaced my license plate lights that Brandon happened to find out we’re out of commission as well. They are so lovely and helpful, even with a vehicle that is not their brand. More
Excellent experience yet again I went in to get my cars first maintenance visit. Mario was very thorough and kind. The lounge was great and well stocked. There is a great sitting I went in to get my cars first maintenance visit. Mario was very thorough and kind. The lounge was great and well stocked. There is a great sitting area outside. My waiting time wasn't too long and the price was amazing. A great experience again with Klaben! More
Great service . Everyone is always nice and attentive. They really take pride in being the best and it shows in their work. Thank you. Gracias . Everyone is always nice and attentive. They really take pride in being the best and it shows in their work. Thank you. Gracias More
Great experience was a pleasure doing business with you all ..great value very easy going no pressure very respectful clean environment upfront prices wish every dea was a pleasure doing business with you all ..great value very easy going no pressure very respectful clean environment upfront prices wish every dealership was this great thanks for everything More
They whe re very helpful. They worked with me as I was out of state. They even got everything ready for me the say before oh tot there to make it easy to walk in and start the They worked with me as I was out of state. They even got everything ready for me the say before oh tot there to make it easy to walk in and start the paperwork. More
Honesty and Integrity Every time I have taken my car in for service I have never been disappointed with the level of customer service and the quality of work that I have re Every time I have taken my car in for service I have never been disappointed with the level of customer service and the quality of work that I have received as soon as I walk through the door. Patrick has always been my contact. He is always friendly, polite and courteous. He listens very carefully to understand the issues I have with my vehicle and why I have brought it in for service. Patrick keeps me updated on the status of the work and lets me know in a timely manner when the work has been completed. It has always been earlier than expected. They never try to sell you service that I didn't request. They complete what I requested. No pressure. If they find an issue they report it to me and tell me how long I can go before I will need to make repairs. Honesty and integrity . That is why I continue to recommend this service to all of my family and friends. Great work and service. More
Great Customer Service I came in and forgot to schedule an appointment for an oil change. The Service Manager worked us right in. Was out in no time. Thanks I came in and forgot to schedule an appointment for an oil change. The Service Manager worked us right in. Was out in no time. Thanks More
2006 Dodge Ram repair Not the first time I have my vehicles repaired at this shop. I keep coming back because of the great job they do on repairs. Looks like new again. Not the first time I have my vehicles repaired at this shop. I keep coming back because of the great job they do on repairs. Looks like new again. More