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New Rochelle Toyota

New Rochelle, NY

4.6
359 Reviews

47 Cedar Street

New Rochelle, NY

10801

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Showing 359 reviews

June 22, 2018

good service at a fair price I always bring my Toyota back to this dealership for service. I usually prefer local independent mechanics to dealership service, but I came here fo More

by Bottesini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Smith
Jun 23, 2018 -

New Rochelle Toyota responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Best, Jillian Cruz | jcruz@newrochelletoyota.com

April 23, 2018

Great staff and service! We've been using this Toyota service centre for the last 4 years and I've always had a very good experience. Staff is professional, friendly, knowledg More

by DHLARCHMONT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Irvin Paneto
Apr 24, 2018 -

New Rochelle Toyota responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Jillian Cruz | jcruz@newrochelletoyota.com

April 13, 2018

Amazing customer service I received amazing customer service at New Rochelle Toyota, from the courteous staff on the phone while making the appointment to the friendly & court More

by Sophia140
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Irvin Paneto
Apr 15, 2018 -

New Rochelle Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Jillian Cruz | jcruz@newrochelletoyota.com

March 06, 2018

Above and beyond service! Highly recommend. Our Prius broke down about an hour into a seven hour drive to New Hampshire. Luckily, we were close to New Rochelle Toyota. Right from the get go, we More

by JFracch34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Paneto
Mar 07, 2018 -

New Rochelle Toyota responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Jillian Cruz | jcruz@newrochelletoyota.com

February 11, 2018

Great experience, thanks to Mario My husband and I were under the gun to get a car, as we had just moved to the suburbs and were expecting twins. We visited several dealerships and fou More

by jbird98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario
Feb 11, 2018 -

New Rochelle Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Jillian Cruz | jcruz@newrochelletoyota.com

January 27, 2018

Very easy going and informative I came in with a few questions on the chances of getting my rav4 financed since it was a lease and they were more than happy to help me out and not ov More

by Jztepan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Santana
Jan 29, 2018 -

New Rochelle Toyota responded

Thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Best, Jillian Cruz | jcruz@newrochelletoyota.com

November 27, 2017

First time buyer Got a great price on my Honda Accord! Great customer service! Bryan was amazing to work with. Would definitely recommend my friends and family over. More

by smarin625
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Santana
Nov 27, 2017 -

New Rochelle Toyota responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing New Rochelle Toyota! Best, Nate Gray - Client Care Director, 914-576-8000, ngray@newrochelletoyota.com

November 26, 2017

Excellent Got a great price on my Highlander! Staff was accommodating, knowledgeable, and friendly. I would definitely go back there for my next car or send my More

by Acap1111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Santana
Nov 27, 2017 -

New Rochelle Toyota responded

Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Best, Nate Gray - Client Care Director, 914-576-8000, ngray@newrochelletoyota.com

November 23, 2017

Awesome Service Department! The entire service crew consists of friendly, courteous individuals! Since I got my 2000 Camry a little over 2 years ago, I have pleasantly surprised More

by Larry B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mickey Blanc, Joe (Asst. Service Mgr.), Jimmy (Service Writer), Chris (Service Writer), Will (Service Writer), Omar (Driver)
Nov 27, 2017 -

New Rochelle Toyota responded

Thank you for sharing your experience with us! Our team at New Rochelle Toyota works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, Nate Gray - Client Care Director, 914-576-8000, ngray@newrochelletoyota.com

November 02, 2017

Great Customer Service One of my best customer service experience purchasing a car. Bryan Santana and Darnell was great to work with. Both demonstrated professionalism an More

by DL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Santana
Nov 06, 2017 -

New Rochelle Toyota responded

Thank you for writing about your visit with us, and congratulations on your new car! Bryan and Darnell are assets to New Rochelle Toyota, and it is encouraging to hear they provided you the best customer service purchasing a car. Thank you for your recommendations. Best, Nate Gray - Client Care Director, 914-576-8000, ngray@newrochelletoyota.com

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