Roseville Chevrolet

5 Star Dealership Every time I go to the dealership I am greeted with a smile and professionalism. Everyone from the service adviser, to the shuttle driver, to the pers Every time I go to the dealership I am greeted with a smile and professionalism. Everyone from the service adviser, to the shuttle driver, to the person working at the cafe is always so helpful and courteous. I have been in a few times for issues with my crossover and have not been in the best of moods but immediately once I arrive the vibe from everyone I come I contact with is always pleasant. It changes my mood. I was skeptical about making such a big purchase when I bought the crossover but I know I made the right decision because of the people who work at the dealership. The many times I have been there for both scheduled and unscheduled maintenance I have never come across anyone who isn’t always pleaseant, courteous, and willing to help. They treat everyone with respect and , for lack of a better word, love. They really treat people the way they themselves would want to be treated if they were the customer. I have never been to any other business where the customer service is astronomical! I recommend this dealership to everyone I know who are looking to purchase a vehicle. More

I had an awesome experience! I’ve bought 2 cars prior to this one and the salesman that helped me was awesome! I will be buying another car through him again(: I’ve bought 2 cars prior to this one and the salesman that helped me was awesome! I will be buying another car through him again(: More

best car shopping experience I went in a little nervous,but was greeted by the person I spoke with over the phone,Juan helped me during the whole entire process,he was honest with I went in a little nervous,but was greeted by the person I spoke with over the phone,Juan helped me during the whole entire process,he was honest with me and took his time to explain to me how things work when it comes to credit and interest rates.We shopped around looking for the 3 cars I had in mind,I honestly had fun during that time and wasn’t uneasy or stressed out,I had good vibes the second I walked into those doors at John l Sullivan Chevy,I left with one of the 3 cars I really wanted,got a good deal on the car,with good millage and a decent monthly payment.im impressed of how well this experience went,it hadn’t gone to well in the past,so I was surprised this time around! More

Took care of everything for me! No fee's and totally covered all the repairs. And no more noise coming from the engine! Thank you for looking out for my family Chevy! Even received b No fee's and totally covered all the repairs. And no more noise coming from the engine! Thank you for looking out for my family Chevy! Even received back a clean car :) More

Bad dealer i never comeback again Lie to me in price just want to get the sale and i get screw up with the price i forgot the names but me and my family so sad about the “deal how 30,0 Lie to me in price just want to get the sale and i get screw up with the price i forgot the names but me and my family so sad about the “deal how 30,000 dollars truck end to 54,000 More

Lumar schedule Did not like how I was told by sales and finance you would give me a full size SUV for the day with no cost to me then I had to fill it with gas like Did not like how I was told by sales and finance you would give me a full size SUV for the day with no cost to me then I had to fill it with gas like a standard rental this is inexcusable Mike Stern More

Always a great experience I have worked with Steve White for nearly 20 years now. His knowledge has always been helpful. I always contact him for my servicing. This was I have worked with Steve White for nearly 20 years now. His knowledge has always been helpful. I always contact him for my servicing. This was the first time in 17 years that I purchased a vehicle. Serg was very helpful and knowledgeable of the vehicles I was curious about. More

Oil change and front brake change We got rude and dismissive service. We had a scheduled appointment at 7:30AM and we didn’t get our car back until late afternoon. Nobody would tell us We got rude and dismissive service. We had a scheduled appointment at 7:30AM and we didn’t get our car back until late afternoon. Nobody would tell us when we could get the car and they couldn’t even be bothered for the complementary car wash we asked for, after making us wait all day and conduct business with extreme rudeness. And it is way to expensive for such horrible service! I’d rather go to speedee and at least be treated nice!! More

Dependable service I have been taking my vehicles to this location for service for 12 years and purchased my current one there. I always have been accommodated when sche I have been taking my vehicles to this location for service for 12 years and purchased my current one there. I always have been accommodated when scheduling appointments and received the best service from arrival to departure. More

Great used car buying experience I went in thinking I knew what I wanted. I had done tons of research, but when I did a test drive I found I really did not like the vehicle I original I went in thinking I knew what I wanted. I had done tons of research, but when I did a test drive I found I really did not like the vehicle I originally went in for. While looking around the lot with the salesman, Justin, I casually mentioned that I really would like a PHeV, but they just don’t have the cargo space I need. Justin was so excited to show me the Chevy Volt, and the fact it had a TON of cargo space, especially with the back seats folded down. I was astounded when I saw it! It was perfect for my very large dog. I ended up buying a 2015 Volt at a very good price. I had a specific monthly budget I wanted to stay within, and even with the extended bumper to bumper warranty and dent coverage the payment was only a few dollars more than my desired payment amount. Later, when I got the finance paperwork from the credit union I was absolutely thrilled to see that they came in at a lower APR than my initial prequalification, and a LOWER payment amount, putting me UNDER my preferred payment cap. I was really shocked, I couldn’t believe they did such a great job securing the very best deal for me. Later, it turned out the power cord that came with the car was faulty. They happily replaced it, re-checked the entire car and gave it a good wash at no charge. Finally, I found that the car didn’t have the cargo cover it was supposed to come with, so Justin ordered one and had it waiting for me when I arrived for the service on the power cord. Overall, I am thrilled with my experience. They were friendly, professional and kind through the entire process, and continue to be with every interaction. I got a fair deal and treated with respect, which as a single woman buying a used car, I was very grateful for. As long as I’m in the greater Sacramento are John L. Sullivan Chevrolet will be my preferred dealer. More