Motor Home Specialist

1st time motor home buyer We have camped with a bumper pull for quite some time but were ready to look for a class C that we felt comfortable in and that was affordable. The w We have camped with a bumper pull for quite some time but were ready to look for a class C that we felt comfortable in and that was affordable. The whole process of finding the right one and going through the process through the sale with our salesman Nolan was fantastic. He had answers to all the questions we had as well as gave us a lot of information that we did not know. Making this purchase was a big deal for us and Motor Home Specialist made us feel like our purchase was important to them and treated us really well the whole step of the way. We would definitely recommend them to any one who was looking to purchase a new RV. More

Great experience and service We bought our first motorhome this summer and MHSRV was the obvious choice for us having that huge inventory to chose from. Our contact there, John Po We bought our first motorhome this summer and MHSRV was the obvious choice for us having that huge inventory to chose from. Our contact there, John Powell was of great help, always looking for ways to help, without pressure. We finally made our choice and had it delivered even a few days before comitment. Really happy and satisfied by the team there. More

Awesome RV Purchase Experience Highly recommend MHSRV for new or used. Great facility and staff. John Powell was fantastic to work with and he insured I was taken care of from arr Highly recommend MHSRV for new or used. Great facility and staff. John Powell was fantastic to work with and he insured I was taken care of from arrival to leaving with my new RV. He even put me in contact with a VP of the manufacturer for specific questions I had about the company and the coach. If you are going to buy an RV you really must visit this unique and exceptional dealer. More

2019 Entegra Esteem 29v Purchase It was so easy dealing with Marty and Billy from Florida and 4 days later we were welcomed in Texas to spend some time in our new RV. Found MHS on a It was so easy dealing with Marty and Billy from Florida and 4 days later we were welcomed in Texas to spend some time in our new RV. Found MHS on a web search for an Entegra C Class after a different dealer let me down on one. From start to finish, Marty Hunt responded quickly and was always courteous and patient in answering questions, and we actually ended up with the newer upgraded Esteen model. Billy in finance took it from there with a good deal and no flaming hoops for us to jump through. After the 13 hour drive from Florida, Marty picked us where we left our truck for tow bar installation and escorted us to our new baby where Travis, our Tech, took over and walked us around and thru the vehicle, explained operations and patiently answered questions. Oh, and Matt, Concierge stopped by to welcome us as well... then back to Billy to finalize. Overall surprisingly stress free and great experience! More

Friendly, very accommodating and affordable Can’t say enough about the courtesies extended to us by Brandon in sales, Don in finance and Our run through technician, Martin. These folks represent Can’t say enough about the courtesies extended to us by Brandon in sales, Don in finance and Our run through technician, Martin. These folks represent the best in not just friendly business people, but just as really excellent folks. So friendly and such a smooth process and Price was great on the coach we purchased., So much so, we drove from northern Oregon to buy and pick it up! More

The only way to buy a Motor Home! Fair honest and easy. Jimmy made the process go very smoothly, explained every step with ZERO pressure. Allowed us the use of a car and a key to the g Fair honest and easy. Jimmy made the process go very smoothly, explained every step with ZERO pressure. Allowed us the use of a car and a key to the gate for our overnight stay. Paperwork with Don was 15 minutes, but the walk-thru and explanation of the systems of the coach was almost 3 hours! We would highly recommend MHS and staff. The price of the class A coach was truly unbeatable on top of everything else. More

Chuck and Pam Marciano's overall personal review of MHS This is our letter of appreciation regarding MHS, which maybe somewhat lengthy. Both my husband and I would like to acknowledge each phase of our jo This is our letter of appreciation regarding MHS, which maybe somewhat lengthy. Both my husband and I would like to acknowledge each phase of our journey with the Motorhome Specialists (MHS) and their respective staff members. MHS has their processes and systems in place from sales to financing, RV prepping team, Concierge, and 1:1 hands on orientation. Each phase we transitioned through was streamlined and customer focused. There isn't any high-sales pressure. We were treated like family. It is obvious that the MHS team enjoys their various roles and understands how important teamwork is to achieve maximum customer satisfaction. We highly recommend MHS when looking for a RV. Here's our story: In 2017 on a trip with friends, we stopped at MHS to look at the new diesel pushers. We got into a golf cart and started exploring the premises. We found the 2018 Entegra Anthem and knew that was the RV for us. Additionally, we were extremely impressed with how clean MHS keeps all of their RVs. Fast forward to May 2018: While we were on an April vacation in our other motorhome in Williams, Arizona, we saw three different 2018 Entegra Anthems in the RV park. We talked with the various owners, who couldn't say enough about their RVs. Hence, we started our online search while on vacation. We found the one we liked at MHS and we were connected with our Sales Rep, Justin Nassiff. After speaking with Justin via phone, we made a deposit and then made our plans to fly out to finalize the deal. We were very excited. Between that phone call and our arrival, I discovered that I needed pacemaker surgery. When meeting with Justin, we apprised him of our situation and a condition of sale was that MHS would hold our RV until I was cleared to travel post surgery. To complicate matters further, two weeks post surgery, I again had to have another, more serious surgery. We kept Justin informed of our breaking medical situation and he was most understanding. He told us not to worry about the RV as we were very concerned that our RV may have to sit on their lot for an extended period of time. Justin's genuine concern for me was most reassuring. July 10 2018: We finally arrived at MHS. We were greeted by Justin. We were then given a bottle of wine by our Finance Rep, Don, which is the most expensive bottle of wine we have ever purchased (LOL). Justin then took us to our new RV, which was waiting for us in one of their delivery bays. We found our RV in pristine condition, detailed and ready for us. Justin even gave us a MHS vehicle to use during our stay as we had to turn in our rental car. Justin then introduced us to our Service Tech, Arturo. We found Arturo to be extremely knowledgeable, hands-on, methodical in his orientation and very patient with us as we each took notes along the way. (Arturo's process of his customers' orientation is to completed the outside of the RV first and then proceed to its interior thereby avoiding the customer having to go in and out of their RV.) He stayed with us as long as needed to ensure we understood the various functionalities of our RV. He came back and checked on us throughout our stay at MHS. Part of the MHS orientation is to have their customers stay in their new RV at least one night to ensure a rewarding experience before embarking on your journey home. Prior to our identified arrival date, the RV goes through a 100 point check inspection on its electronics, motors, appliances including a water leak check. Upon presentation to us, everything on and in our RV was in showroom condition. Arturo returned the second day and answered our questions, helped us with the various electronics and anything we needed. He never forgot us and we were very impressed with his customer service and technical knowledge. We were introduced to Ted from Security. He gave us his business card and checked on us both days. He was also very professional and knowledgeable. Matt, MHS Concierge Rep, introduced himself and wanted to ensure that all of our customer needs and expectations were met. He, too, stopped by frequently to check on us. We found him to be very personable and professional. John, the Satellite Tech from an outside vendor who works with the MHS customers, was prompt with our appointment. He came to us while we were at MHS and assisted us with our satellite dish. We found him to be very knowledgeable and skillful when dealing with TVs, remotes and satellite dishes. We decided at the last minute to have traveler satellite dish installed and he was able to do so that very day. In closing, we now have new friends in Alvarado, Texas at MHS. Our journey through their sales and delivery process was on point. We will be returning in November for the Entegra Anthem Owners Training Academy and are looking forward to seeing our new friends again. We highly recommend MHS. Best regards, Pam and Chuck Marciano More

MHSRV is an incredible place We had done a lot of research getting ready to buy a new motorhome, which led us to MHSRV. Their prices got us there, where we discovered a larger pla We had done a lot of research getting ready to buy a new motorhome, which led us to MHSRV. Their prices got us there, where we discovered a larger place with a much larger inventory and more amenities than we had ever imagined. They let you wander the lot on a golf cart they provide, without a salesman bugging you. When you are ready to ask questions, sales people are easy to find. Or communicate via email prior to arriving like we did. The sales process was easy and straightforward and much cheaper than you are going to find anywhere else. Our salesman Collin Caffey, was congenial, pleasant, patient and knowledgeable for our many questions, if he didn't know the answer, he found out and reported back to us very quickly. He was also very prompt and helpful in helping us to make decisions without pressure of any kind. Juan, our make ready guy, was also very helpful in explaining operational procedures and quickly fixing any small problems we had. And Chris Purcell, our finance person, completed the process quickly and easily. Matt Killam, Customer Care Concierge was very personable and ready to help had any problems arisen. They didn't. Virtually all of the personnel we dealt with at MHSRV were very pleasant and skillful at their tasks. MHSRV is an incredible place, staffed by incredible people with a wonderful attitude. On a 10 point scale, they get a 12. More

Walk the Talk The team of Colin and Chris made the process so smooth and fun for this 1st time rv owner. Knowledgeable, personable and trust worthy - Colin went ab The team of Colin and Chris made the process so smooth and fun for this 1st time rv owner. Knowledgeable, personable and trust worthy - Colin went above and beyond to make the experience a great adventure. More

Great from start to finish! Thanks, Marty! MHS makes buying an RV a pleasant experience. They are customer focused, provide a relaxed, no hassle environment, offer the best pricing and have the MHS makes buying an RV a pleasant experience. They are customer focused, provide a relaxed, no hassle environment, offer the best pricing and have the technical support to backup their products. We thoroughly enjoyed our experience with Marty Hunt our Sales Consultant. Marty was knowledgeable, engaging and did all he could to make the buying experience interesting and enjoyable. More