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Hamden Mazda
Hamden, CT
910 Reviews
Everyone who drives has to think about buying a car eventually. This inspires dread in a lot of people. They ask, “Will I get a good deal? Will I be treated fairly? How do I know if I’m really getting the right car?” Our hope here at Hamden Mazda is that no matter if you’re in New Haven or North Haven, if you’re looking for a new Mazda dealer that will treat you right, we’ll be the place for you. We’d love to tell you all about what makes our dealership such a special one, so if you’re ready to find out about a new way of buying a car, please read on!
NEW AND USED MAZDA VEHICLES ARE ALL HERE
If you’re looking for a Mazda, you’ve already made a good choice. Mazda cars are known around the country as being some of the most reliable, stylish, and economical cars available for purchase near Wallingford. However, a Mazda vehicle is only as good as the Mazda dealership that sells it to you. What can you expect when you buy with us? See for yourself:
A sales experience that puts you first. Everyone knows of the stereotype of the pushy, high-pressure car sales experience. We want to dispel those myths by putting you in an environment that works for you, not against you.
Financing in-house. The best thing about buying from a dealership like Hamden Mazda is being able to finance your purchase in-house. Why make an extra trip to the bank when you can get it all done right here?
A service team that stands above the rest. The service team at Hamden Mazda is your best choice compared to the local mechanic because only Hamden Mazda has technicians who are certified by Mazda to provide the best care for your automobile.
A NEW WAY OF BUYING A CAR IS HERE
Now that we’ve told you all about what makes the team at Hamden Mazda so special, it’s time for you to discover it all for yourself. Come on over to our showroom and take a test drive of one of our many Mazda models. Or, if you’d rather start the conversation online, we’ve got a convenient contact form that will help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 910 reviews
August 20, 2018
Really Great Service! I brought my Mazda in for an issue that I called a sticky accelerator. Service couldn't replicate the problem even after running the car through all I brought my Mazda in for an issue that I called a sticky accelerator. Service couldn't replicate the problem even after running the car through all of their diagnostics and having it come back clean. They thought that a Fuel and Air Induction treatment would resolve the issue. It didn't but the car did run smoother. I informed Service that the problem was still there and scheduled a new appointment. With the help of the master tech Bobby, they found that the idle was running an almost imperceptible 100-200rpm above normal. This is what I thought was a sticky accelerator. They cleaned the throttle plate but that didn't resolve the problem. They diagnosed this as a computer issue and tried resetting the computer. That didn't work. They found a recent software upgrade to the computer that once applied did the trick. Not only was the car operating normally but my gas mileage has been higher! I can't thank the Partyka service folks - Amanda and Bobby in particular - for not letting this issue go and finally getting it resolved. All of you guys are great and I guarantee I'll be back for your service! More
by blueplateradio
Verified CustomerEmployees Worked With
Amanda Stonebank, John Landry, Joshua Vescovi
Helpful August 20, 2018
AWESOME, AWESOME, AWESOME! The Service Director, Charlie Labella and the ASM, Mark Velario, took great care of me. The cost was very reasonable and I was very happy with their c The Service Director, Charlie Labella and the ASM, Mark Velario, took great care of me. The cost was very reasonable and I was very happy with their customer service! More
by asunshine1
Employees Worked With
Mark Velario and Charlie Labella
August 20, 2018
Wait three plus weeks and hopefully get your car Waited three weeks for my car. Things were ordered, waiting, etc. When I got the car back it seems my brakes aren’t as tight and sometimes it makes Waited three weeks for my car. Things were ordered, waiting, etc. When I got the car back it seems my brakes aren’t as tight and sometimes it makes a funny noise changing gears. Nothing impairing, but it worries me. I had a box of coins in the car, spare change for meters and it was not there when I got the car back. One lone dime on the passenger mat was the only survivor. It was in a niche on the console. Glad handing does not make for better service. More
by LIZAASIF
Employees Worked With
David Hutchins
August 18, 2018
Before you buy Yesterday 8/16/2018 around 9:30 am I called Chevy Partyka service dept and made em aware that the new 2016 issue truck I purchased was leaking trans Yesterday 8/16/2018 around 9:30 am I called Chevy Partyka service dept and made em aware that the new 2016 issue truck I purchased was leaking transmissions fluid. Although a small amount at present I thought it best to have it looked at. It was nice of you to have me bring it in right away . Thanks for that. But my issue seem to have become more complicate now you see. I came from Bpt and it took a while due to traffic. Then after getting there I was told by a service rep that they were very busy and had no open bays. But he said some how they will get someone to look at it. So I waited about 35 minutes when the service rep came back and told me that they check it and all is fine. That they did not see any issue for me to be concerned about. Well I was very surprise with their results. You see I showed the rep a photo of the dripping stains on my new driveway. You can see in the photo that the dripping fluid on the napkin is pink and purple like in color. But he said they found nothing. So I guess I was wrong. But wait! As I approach my truck in the parking lot where they parked it I notice a dripping stain underneath and when I wipe it with a napkin I took out of your costumer service center I can see that I am right. But why can’t they? So I rush back and ask your service rep to please come and take another look but he said he was very busy. And he was. So I left. Now I’m at home and I’m thinking maybe he was too busy to actually look at my truck at all? Because it is leaving evidence everywhere. So now I’m very worried because this truck is my livelihood. And the truck is under warranty and I believe I’m entitled to a loaner while it is being worked on so I need to find a way to have a representative from the service center team call me and set this up as soon as possible. I don’t want this truck to get worse. So I send a complaint in.by linking to their site on the internet. And now I wait. More
by A good customer
Employees Worked With
Don’t want to blame anyone just want my truck fixed.
August 17, 2018
Bianca's the best I came in for a headlight bulb replacement. Minor service, but needed to be done the same day. Bianca was careful about setting expectations: it may I came in for a headlight bulb replacement. Minor service, but needed to be done the same day. Bianca was careful about setting expectations: it may take a while to squeeze my job in. She took the keys, set me up in the waiting area. Brought the paperwork in while I waited. When done, she personally drove the car out and handed it over. Small things, but they add up to make for a pleasant visit. More
by JKT1ATCOLUMBIA
Employees Worked With
Bianca MacDowell
August 17, 2018
Good job Professional customer service by Robert. Honest, told me it be ready the next day at what time I got there it was ready. The staff in the service cent Professional customer service by Robert. Honest, told me it be ready the next day at what time I got there it was ready. The staff in the service center very knowledgeable More
by CHESTER.UMBLES
Employees Worked With
Robert Zeidenberg
August 17, 2018
Would never recommend. Have had several less than stellar customer service encounters with this dealership but continue to go back out of pure convenience/proximity. My most Have had several less than stellar customer service encounters with this dealership but continue to go back out of pure convenience/proximity. My most recent experience I was not even greeted, not asked why I was there, not asked what services I wanted. All that occurred was being asked to sign a paper full of services I never requested (and that had nothing to do with the reason I was there) or was looking to have done. Beware they will try to add fee generating services to your service and especially are not concerned with your needs. Feel whenever I go there they are not actually listening to me and have to repeat my needs multiple times with increasing forcefulness. More
by Seahawks37
Employees Worked With
Unknown
August 17, 2018
Oil change Tech was new and seemed nervous. He couldn’t explain why my warning lights were visible. I had to return and then he asked the technician; He went bac Tech was new and seemed nervous. He couldn’t explain why my warning lights were visible. I had to return and then he asked the technician; He went back for guidance. Didn’t realize he didn’t need all my keys to start the vechicle. Jonathan needs more training. With more training I am sure he will be an asset. More
by MINODELLCOOPER
Employees Worked With
Jonathan Feather
August 16, 2018
Very Professional &They Do Great Work I Really Enjoyed They're Service, & I Would Cosnider Them Again. I Also Would Recommend Anybody With A Chevy Or Any Vehicle To Try Lee Party Chev I Really Enjoyed They're Service, & I Would Cosnider Them Again. I Also Would Recommend Anybody With A Chevy Or Any Vehicle To Try Lee Party Chevy. I Enjoyed They're Service. More
by Pat Manick
Employees Worked With
Robert Zeidenberg
August 16, 2018
Easy in and out Great service from start to end. Extremely easy to use the online scheduling tool, and it's clear they keep it very up to date. Prices are fair, and e Great service from start to end. Extremely easy to use the online scheduling tool, and it's clear they keep it very up to date. Prices are fair, and every tech I've had is very friendly and professional. More
by MATT.LEVY88
Employees Worked With
Adam Marshall, Ty Hubbard, Shelby Remillard, Bianca MacDowell, Joshua Vescovi
