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Lokey Nissan
Clearwater, FL
6,024 Reviews
Family owned and operated, Lokey Automotive has been serving the Tampa Bay Area since 1952! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online www.lokeynissan.com, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 6,024 reviews
August 17, 2018
AAA Service Experience I find the service at Lokey Nissan to be totally honest. They have not in my experience tried to sell me services that were not needed for my vehicle. I find the service at Lokey Nissan to be totally honest. They have not in my experience tried to sell me services that were not needed for my vehicle. More
by jvisco1
Verified CustomerEmployees Worked With
JB
Helpful August 17, 2018
SERVICE WORK MY APPT WAS FOR 1045. FOR AN OIL CHANGE AND TIRE ROTATION.. DID NOT START WORKING ON CAR UNTIL AFTER 1200PM. AFTER LEAVING THE LOKEY, TOM WILKINS MY APPT WAS FOR 1045. FOR AN OIL CHANGE AND TIRE ROTATION.. DID NOT START WORKING ON CAR UNTIL AFTER 1200PM. AFTER LEAVING THE LOKEY, TOM WILKINS CALLED ME AND TOLD ME THE TECH DID NOT PUT MY WHEEL BACK IN THE CAR, I TOLD TOM TO MAIL THE LOCK TO ME.. I SPOKE TO TOM ON 8/14. HE TOLD ME THE LOCK HAD NOT BEEN MAILED YET SO I HAD DRIVE TO LOKEY TO PICK THE LOCK UP.. VERY UNSATISFACTORY. THANKS BARRY CLARK More
by Brclark46
Employees Worked With
Thomas Wilkins
August 17, 2018
Amazing over the top experience Service here was amazing ! I can not stress how well I was taken care of. I always had someone with me and making sure I was happy with the car I was Service here was amazing ! I can not stress how well I was taken care of. I always had someone with me and making sure I was happy with the car I was getting. I was a little picky about the car and they managed to meet my every need and desire. 10/10 recommend. More
by DAISYSR36
August 17, 2018
murano service Had to bring my brand new murano back for service because the maps/clock/radio kept resetting every time I turned my murano off. Turned out to be a si Had to bring my brand new murano back for service because the maps/clock/radio kept resetting every time I turned my murano off. Turned out to be a simple fix with the memory card. Thanks you chuck in service for your help and quick work of getting me in and out. More
by mevers_l
Employees Worked With
August 17, 2018
great My service was handled very efficiently and timely which I appreciated very much. Chuck was very helpful and took care of me very quickly as I had ano My service was handled very efficiently and timely which I appreciated very much. Chuck was very helpful and took care of me very quickly as I had another appointment. More
by C-LBEELER6701
Employees Worked With
August 17, 2018
Service Advisor “Chuck” not customer oriented First, we were not acknowledged by Chuck. For quite awhile he ignored us and kept doing the task he was involved with. Other service advisors were sp First, we were not acknowledged by Chuck. For quite awhile he ignored us and kept doing the task he was involved with. Other service advisors were speaking up to say “he’ll be with you” as they seemed embarrassed by his being zoned out.. Next, he rudely, without saying “excuse me”, reached at my waist and grabbed a service form from the front of the counter. I had to step back as he approached, and I said, “excuse you!” He still was not phased. He may be a brilliantl car guy, but totally lacks in customer service and common courtesy. After finally talking with me, his manner was blunt and demanding. After taking my information, he got “Dave” to shuttle us home and told us to get his card so he could pick us up the next morning to come back to the dealership. Next am at 10am, I call Dave and he is unavailable as he is Tampa. So I got a neighbor to drive me. Upon arrival at about 11am, Chuck was not at his desk. “He May be at lunch.” Another advisor ran my credit card, but did not review what work was done or what the technician had reported on the checklist of future items that need attention. I asked him about Dave, and he said Dave was not the right person who would pickup in Dunedin. So Chuck had given us bad information which led to a further thwarted expectation. Then an assistant brought my car up and parked it where I could not drive it out safely. I had to ask him to bring the car out to where I could drive it. Overall, not a good experience. My car is a 2013 Nissan Altima which had to have its transmission replaced at 63,000 miles. Out of warranty. No, I will not use this service department again and NO, I will never buy another Nissan. More
by donnaearles
August 16, 2018
Awesome Service as Always Everyone always takes care of me. But Anthony went out of his way with a battery issue and got it replaced and had me back on the road with my rogue Everyone always takes care of me. But Anthony went out of his way with a battery issue and got it replaced and had me back on the road with my rogue washed and vacuumed in no time. More
by MMM10956
Employees Worked With
August 16, 2018
Over 24 hours for an oil change I dropped my car off at 2pm on Friday (had 5pm appointment for oil change). At 7:30pm, no call back yet, so I called the center to find out. The recep I dropped my car off at 2pm on Friday (had 5pm appointment for oil change). At 7:30pm, no call back yet, so I called the center to find out. The receptionist had no idea where my car was, or the key, or the status of the service. I had to borrow a car to get to work the next day. I called back in the morning on Saturday and was told it needed a new battery, which I bought. When I came to pick it up at noon, the oil wasn't changed! I waited another hour before I could take it home, then realized the complimentary wash and vacuum was never done. That's three strikes in only one visit! I called back twice to speak with managers but received only the voicemail, which was I left. More
by dear.lokey.nissan
Employees Worked With
Someone in service named "JB"
August 15, 2018
Outstanding Service The service department team at Lokey Nissan are very professional and courtesy. They kept me posted every step while performing maintenance on my car The service department team at Lokey Nissan are very professional and courtesy. They kept me posted every step while performing maintenance on my car and informed me of upcoming items that will probably require attention to on the next scheduled visit. More
by MRTDAUSTIN
Employees Worked With
August 15, 2018
Top Notch Sevice Both my service advisor, Tom, and the technician, John V, were professional, informative, and friendly. I left the dealership service center feeling l Both my service advisor, Tom, and the technician, John V, were professional, informative, and friendly. I left the dealership service center feeling like I got top notch and fair service. More
by Croz
Employees Worked With
John V, Thomas Wilkins
