Napleton River Oaks Hyundai Kia Genesis

THE BEST EVER I was not planning on buying anything at the time of my visit. However by the time I walked out! I had a brand new 2019 Kia! This sales person not onl I was not planning on buying anything at the time of my visit. However by the time I walked out! I had a brand new 2019 Kia! This sales person not only welcomed me with open arms! She stayed beyond her time to go home to make sure that ME AND MY NEW KIA WAS CARED FOR! I FELT AS IF I WAS THE QUEEN OF THE BALL! ALL EYES ON ME AND MY KIA! Mind you I had never thought of ever purchasing a Kia in my lifetime! So pleased I did. I do know one thing! For this PERSON TO BE FAIRLY NEW SHE KNOWS HOW TO MAKE U SPEND MONEY! JOB WELL DONE! More

Greatest smoothest deal that I have ever experienced! This is a great place to do business with my sales lady was Cassandra Williamson which seems to become more like family, also sales manger Ryan and al This is a great place to do business with my sales lady was Cassandra Williamson which seems to become more like family, also sales manger Ryan and also Mario put I great deal together. Went in to get my son a vehicle which honestly I had doubts we were going to leave with out a vehicle but by surprise we left with a brand new 2018 Kia Optima also got 3500 in rebates. We definitely will be returning to do more business!!! More

New Forte I am really appreciated with the service. Andre is a very good employee and salesman. He put me in a nice 2018 Kia I’m so pleased with the service. I I am really appreciated with the service. Andre is a very good employee and salesman. He put me in a nice 2018 Kia I’m so pleased with the service. I will recommend this dealership to anyone. Thanks very much More

Great communicator! I purchased my first SUV today with Andre. I am so excited about the ease of the process. I came in to look but left with a gem!!! Thank you Andre K. I purchased my first SUV today with Andre. I am so excited about the ease of the process. I came in to look but left with a gem!!! Thank you Andre K. & Tim for working out the details for me. I AM BLESSED!!!!....and driving SWEET!!! More

Great Latonia help me out so much by helping me get my own car!! She was patient and kind. She stayed longer than usual in order to better service me!!! Latonia help me out so much by helping me get my own car!! She was patient and kind. She stayed longer than usual in order to better service me!!! More

My new Hyundai Tucson Thank you Mr. George Obas for your assistance in my New 2018 Tucson. I will be back and I will refer my friends and family. George Obas is the best Thank you Mr. George Obas for your assistance in my New 2018 Tucson. I will be back and I will refer my friends and family. George Obas is the best More

My First Hyundai Tucson I love my new Hyundai Tucson, 2018. Mr. George Obas and the Napleton Hyundai Staff were very helpful and i will be back for my scheduled maintenance I love my new Hyundai Tucson, 2018. Mr. George Obas and the Napleton Hyundai Staff were very helpful and i will be back for my scheduled maintenance. And i will gladly refer my friends and family. Napleton Hyundai and King Obas Rocks!. Thanks for your help. More

Got a great deal, on a good vehicle at Napleton. I came in and was treated with respect from the moment i walked in the door. I didn't feel hounded or rushed my sales person Latonia helped out tremen I came in and was treated with respect from the moment i walked in the door. I didn't feel hounded or rushed my sales person Latonia helped out tremendously with picking out an affordable, gas saving 2018 Tuscon. More

Paid 4 times the amount originally promised I received a phone call a few days back about a promotion: 9.95 for an oil change. "What's the catch?" I asked the woman on the phone. "No catch. Just I received a phone call a few days back about a promotion: 9.95 for an oil change. "What's the catch?" I asked the woman on the phone. "No catch. Just schedule your service. Mention 'Maliyah'." Fine. I scheduled the service. Let them know immediately about the promotion I was promised and they went to work. An hour later, AFTER the service was completed, they tell me the only way they can honor the promotion is if I test drive a vehicle. "That's not what the lady said on the phone told me. Had I known I would have to test drive a car, I would not have brought my 4 month old son with me and I would have gone elsewhere for an oil change." "Well, you should've read the email." The manager, Ziggy Garbowski, made a scene with me in the waiting room in front of other customers. His tone was completely off putting and condescending. His lack of professionalism was noted, and when I told him I would not be back and that I planned to write a review, his response was "That's fine." SO, if ever you receive a call from these people pitching a promotion, don't ask questions, just refuse it. I guarantee they'll change their story when you show up. They won't honor it. 0 stars for customer service. More