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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,113 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,113 reviews

September 19, 2018

Throttle body cleaning Very honest service!!! Definitely will return! Was told what I needed and not what I didn’t need. I know this because a different mechanic told me th More

by SARASUMIBCAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Decarie
Sep 20, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for posting a review!

September 19, 2018

Absolutely amazing I've always wanted a vw . Derik made buying a car 4 really easy. He throughly explained things for me and a just made the experience more enjoyable. More

by Slee23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derik Buchtel
Sep 20, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear that you're happy with your new car, thanks so much for writing this review!

September 19, 2018

Great service I got exactly what I wanted. I was super satisfied with everything. The staff was very friendly as well. They made buying my first car an amazing expe More

by sylvetteteman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Miller
Sep 20, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Congratulations! I'm so glad we made your first car-buying experience a positive one!

September 19, 2018

Happy Customer.. Thank you Gus!!😇 Gus was very friendly and very knowledgeable and very helpful. He made my dreams come true.. my husband and I and my baby were very happy with our new More

by maricris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for this terrific review, we appreciate it!

September 19, 2018

Wonderful service! Gus Davila was very helpful & patient while we decided which VW to buy! We decided to go the 2015 Jetta. Thank you for working with us! More

by New-2-me Jetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2018

New Jetta Lease David and his team took good care of us as we leased our 3rd Jetta in 6 years. We received tremendous service from sales and finance. We were in and More

by TROYWINKLES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saul Canela, Jacque Vigil
Sep 20, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for this great review and for being a Jetta fan!

September 18, 2018

Very efficient and helpful This is a very organized operation! They set-up for appointments and service provided were top-notch. Thomas was extremely open about the process and More

by YASMIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Decarie
Sep 20, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for letting us know that our efforts at efficiency are paying off!

September 18, 2018

Excellent Service Fast easy service. Stress free. Excellent communication of car service. Ready to go in a timely manner. Appointment time ready to fit my schedule. More

by GFPlove my bocho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Sep 20, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you!

September 18, 2018

Flat tire service Arrived on a Saturday without an appointment. Technician immediately diagnosed the problem and I had two tires replaced plus alignment/balancing on th More

by Kendo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Marc Venturella, Thomas Decarie
Sep 20, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to write a review about your experiences here!

September 18, 2018

30k service The gentleman in the service department was really nice. Set clear expectations as far as time and price. The only negative thing I have to say is tha More

by traviscmceuen89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Decarie
Sep 20, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the feedback, it's good to hear what our customers think can be improved as well as what we are doing right.

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