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Universal Mitsubishi

Sherman Oaks, CA

4.9
1,843 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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5015 Van Nuys Blvd

Sherman Oaks, CA

91403

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Showing 1,843 reviews

September 23, 2018

A little shady.in financing Sorry but I don’t have a good experience with the financial person trying to force Gap insurance and extend warenty.so just say no and they are not ha More

by Rustynail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zakk Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armen Avanessian
September 23, 2018

Oil Change Fast service plus complimentary car wash! Very friendly staff, price is good, they often send coupons thru email. My oil change came up to $55. More

by KEYPOINTEBALLET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennys Vaca
September 22, 2018

Oultander phev Quick timely service. Helpful in checking for recalls and getting gas tank door fixed. Walked in around 2pm was able to pick up car in a few hours. More

by jettekouri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennys Vaca
September 22, 2018

Recall I went in for a recall. Dennys helped me out and he was really kind and helpful. They explained the recalls and informed me that one of the recalls w More

by JOANG1995
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
September 22, 2018

Service made easy The whole experience was quick and easy. Our questions were answered, we were given a time and our car was ready. It was hassle free. More

by SWATUL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
September 20, 2018

D & Q They were very detailed and quick .They were very clear and helpful to what my service needs were compared to what my concerns were. Thanks More

by JOEBARLAM.ACTOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
September 20, 2018

Super friendly and fast Paul in service dept is always very friendly, kind and helpful. From the moment I first call to the moment I leave. The waiting area is spacious and More

by BLACK_DM24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
3.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2018

Great customer service My experience at this dealership has always been impeccable. They have great customer service very attentive super friendly. And they have great knowl More

by OATH10153
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
September 17, 2018

Great customer service The car buying process was not something I looked forward to, but they went above and beyond with the customer service. Everyone was so welcoming and More

by mtang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Navarro, Sergio Mendoza
September 17, 2018

In and out with no overcharges Good experience. Paul diagnosed the cause of the problem right at the desk and that's what it turned out to be. Said the rest of the mechanicals, flui More

by chriscone44231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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