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Franklin Chevrolet Cadillac Buick GMC

Statesboro, GA

2.7
249 Reviews

106 Northside Drive East

Statesboro, GA

30458

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Showing 249 reviews

September 25, 2018

Awesome service! I have bought two vehicles from Franklin Chevrolet and I have been very pleased both times. Darrel has helped me both times and this time I had Travi More

by KNIKKISLATER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Doyle, Darrel Jones, Travis Upchurch
Sep 26, 2018 -

Franklin Chevrolet Cadillac Buick GMC responded

Thank you for the glowing recommendation, Knikki. It was our pleasure. We'll be sure to let the guys know they have a fan in you! Please do not hesitate to reach out if you need anything else.

September 25, 2018

Excellent experience. Everyone was very helpful and went out of their way to make my experience excellent in every way. Everybody made the buying experience pai More

by woody.clark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I interacted with so many people that I really don’t recall names other than the salesman (Shawn) I worked with., Austin Doyle, Shawn Gillikin
Sep 26, 2018 -

Franklin Chevrolet Cadillac Buick GMC responded

Thanks for letting us know, Woody! We appreciate your business. Congrats on your new wheels!

September 22, 2018

mostly good advertised service to include tire rotation and did not rotate...second time that has happened to me. service manager at time was professional and More

by BUSTERSHAW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
no names
Oct 01, 2018 -

Franklin Chevrolet Cadillac Buick GMC responded

Buster, We strive to provide 5-star service to every customer, but sometimes we fall short. Thank you for your feedback, as this will help us during the training process. We certainly appreciate your business and hope that you will consider coming back to us in the future.

September 22, 2018

Franklin is a great place to buy a car and have it serviced Franklin is a great place to do business with!! They are courteous and care about their customers. They are excellent in every way possible. I driv More

by DANDBEASON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Cook is a big asset to Franklin!, Larry Braswell, Paul Cowart, Chelsea Young
Sep 24, 2018 -

Franklin Chevrolet Cadillac Buick GMC responded

Thank you so much for your kind words, Dan. We're excited to hear that you've been so happy with your experiences here. We appreciate you, too!

September 22, 2018

Work was done with great care and quality The service department was friendly and helpful to my needs and the service was done with great care and the complaints I had with my Silverado was ha More

by Elwood2328
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Cowart
Sep 24, 2018 -

Franklin Chevrolet Cadillac Buick GMC responded

Thank you for letting us know, CJ. We appreciate your business and your feedback.

September 21, 2018

Best in Statesboro They are always friendly and willing to explain and answer questions. I never have had anyone be rude to me. I always recieve exceptional service. More

by KAYLACSHUMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Campbell and Lindsay Warren, Tehrelle Billups
Sep 24, 2018 -

Franklin Chevrolet Cadillac Buick GMC responded

Thank you for letting us know, Kayla. We appreciate your business!

September 21, 2018

Check engine light on I have used several dealerships in the past, I am located between Savannah & Statesboro. I try and schedule depending on where I will be but when I ch More

by robink0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Cowart
Sep 24, 2018 -

Franklin Chevrolet Cadillac Buick GMC responded

Thank you for sharing your story with us, Robin. We 're glad to have you in the Franklin family! We'll be sure to let Paul know how happy you are with the service you have received from him.

September 20, 2018

Perfect service I took my truck there and it was in bad shape! I had no idea what was wrong but it would not hardly run at all. James Cambell got me writen up re More

by Daddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Cambell is best service writer in Ga, Debbie Meador, Chelsea Young
Sep 24, 2018 -

Franklin Chevrolet Cadillac Buick GMC responded

We're glad we could be of service! Thank you for giving us the opportunity to earn your business.

September 19, 2018

Superb customer service and fast yet thorough service Franklin Chevrolet got me in for an oil change and tire rotation immediately when I called in dire need, even though they were slammed with customers More

by MimiHook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Cowart, Austin Doyle, Chelsea Young, Travis Upchurch
Sep 20, 2018 -

Franklin Chevrolet Cadillac Buick GMC responded

We're so glad to be of help, Mimi. Thank you for your business, and for taking the time to share you experience with us.

September 18, 2018

Pleasant experience at Franklin dealership Knowledgeable people working on your car or truck The courtesy was impressive Service was done quickly and well Did noe expect my truck to be was More

by luribedmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Cowart
Sep 19, 2018 -

Franklin Chevrolet Cadillac Buick GMC responded

We appreciate your business, luribedmd. Thank you for taking the time to send us your feedback. We hope to see you again in the future!

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