Ferman BMW

No one answers the phone but the secretary. They have no company tow trucks to transport cars to and from the repair department. So not only are the repairs priced above market rate, getting yo They have no company tow trucks to transport cars to and from the repair department. So not only are the repairs priced above market rate, getting your car to and from the repair shop is your responsibility. More

World Class Experience I come to this dealership to get all my service needs taken care of. Whether it be big or small, I trust them working on my vehicle. They always welco I come to this dealership to get all my service needs taken care of. Whether it be big or small, I trust them working on my vehicle. They always welcome me out of my car and treat me with the utmost respect. My particular service advisor is Cesar and he goes above and beyond for my needs. He builds a relationship with his clients which makes us only want to work with him. The way the service advisors and techs do their business you can blatantly tell that this dealership cares about their customers and we are their #1 priority. I live about 50 miles away from this dealership and have one here locally where I live. I go out of my way just to have Cesar and this dealership take care of my needs. That goes to show you that they have my business for life. More

Excellent Service Great experience having my BMW serviced at Ferman BMW. Cesar provided excellent customer service, efficiency, and professionalism. Would recommend to Great experience having my BMW serviced at Ferman BMW. Cesar provided excellent customer service, efficiency, and professionalism. Would recommend to family and friends. Will continue to have my vehicle serviced at Ferman. More

Awesome When my last oil change was completed, I was informed that I might see a oil leak under the car due to a faulty oil pan gasket. Within the next two we When my last oil change was completed, I was informed that I might see a oil leak under the car due to a faulty oil pan gasket. Within the next two weeks I noticed oil spots under the car. I talked with Mr. Cesar and the next day my car was in for repair. Awesome service. I would recommend Ferman BMW in Palm Harbor FL , to anyone. More

Annual Check up Those I worked with were friendly and helpful. Work was done while I waited and I was happy with the results. Items were brought to my attention tha Those I worked with were friendly and helpful. Work was done while I waited and I was happy with the results. Items were brought to my attention that needed to be addressed. More

Very professional and detail orientated David Soto made our purchase a pleasant expierience Took care of every detail and came in early to accommodate our schedule. I highly recommend this S David Soto made our purchase a pleasant expierience Took care of every detail and came in early to accommodate our schedule. I highly recommend this Salesman and dealer More

Amazing experience Alex Wolf was a pleasure to work with Great dealer to do business with. Alex Wolf was an ideal person to buy a bmw from. Was very knowledgeable and knew every detail in and out of,the car. Great dealer to do business with. Alex Wolf was an ideal person to buy a bmw from. Was very knowledgeable and knew every detail in and out of,the car. Will 100% be a repeat costumer. More

SERVICE Excellent service. Very helpful and efficient. Everyone from sales and service are professional. I had a few minor issues that were handled in a timel Excellent service. Very helpful and efficient. Everyone from sales and service are professional. I had a few minor issues that were handled in a timely matter. More

Refuses to repair rattle I have been trying to get a rattle fixed in my new 5 for a year and they refuse to do ANY serious work to find it. I have been trying to get a rattle fixed in my new 5 for a year and they refuse to do ANY serious work to find it. More

Customer First Approach I had a questionable item to be fixed. Paul Scaglione (Service Manager) and Courtney Deason (Assistant Service Center) were very understanding. Serv I had a questionable item to be fixed. Paul Scaglione (Service Manager) and Courtney Deason (Assistant Service Center) were very understanding. Service was done quickly and accurately by Darlene King (Service Advisor). Since 2013, I have had informative and first-time-right service with the Ferman Mini of Tampa Bay Service Center. Just another great experience! More