Ferman BMW

Wow!!! I bought another car! After buying a car last week, I decided to buy another one. Dan Mcdonald and Willie the car prep did a phenomenal job. The difference between this dea After buying a car last week, I decided to buy another one. Dan Mcdonald and Willie the car prep did a phenomenal job. The difference between this dealership and many others is the buying experience. What advise I would give to anyone looking for a car is check Ferman's BMW's inventory. If they have a car you have any interest in then stop in here 1ST!!! you won't be disappointed . More

Great Customer Service Went in for our first scheduled covered service and was very impressed with the friendliness of everyone at the dealership. Love the text updates duri Went in for our first scheduled covered service and was very impressed with the friendliness of everyone at the dealership. Love the text updates during and after the service was complete. More

Happy 👍 Yes I was very happy with my service they didn’t awesome job in my vehicle that’s what keeps me coming back 👍🤗 Great service happy person Yes I was very happy with my service they didn’t awesome job in my vehicle that’s what keeps me coming back 👍🤗 Great service happy person More

Always fast reliable service Marc and Darlene are always very accomadating and quick when I bring in my meeting. I live in Land O lakes and choose Ferman everytime over the compet Marc and Darlene are always very accomadating and quick when I bring in my meeting. I live in Land O lakes and choose Ferman everytime over the competitors. Highly recommend. More

TECH DID NOT CONNECT HOSE UNDER INTAKE MANIFOLD GASKET MY VEHICLE WAS IN FOR SEVERAL RECALLS. TECH NEGLECTED TO CONNECT OR REPLACE HOSE UNDER INTAKE MANIFOLD GASKET. RESULT, I DROVE TO WORK GALLOPING ALL T MY VEHICLE WAS IN FOR SEVERAL RECALLS. TECH NEGLECTED TO CONNECT OR REPLACE HOSE UNDER INTAKE MANIFOLD GASKET. RESULT, I DROVE TO WORK GALLOPING ALL THE WAY, CHECK ENGINE LIGHT ON AND ENGINE STALLING. BROKE DOWN SEVERAL TIMES, HAD TO CONTINUALLY TURN ENGINE BACK ON, HAD TO GET TO WORK. INITIALLY NO ONE RESPONDED TO MY COMPLAINT. TOOK IT TO MY REGULAR BMW TECH WHO INVESTIGATED , REPLACED HOSE AND GOT ME BACK ON THE ROAD . YOU SHOULD REIMBURSE ME FOR THAT BILL. WHEN I BROUGHT MY CAR IN TO FERMAN IT WAS RUNNING FINE. More

Great job, service was done quickly. Great service, my tires were done before I even called to check on them. Well recommend to others as they always are prompt and professional. Great service, my tires were done before I even called to check on them. Well recommend to others as they always are prompt and professional. More

Great First Visit This was my first visit to the Ferman BMW Service Center and it was an excellent experience. Was greeted promptly and escorted to the customer lounge. This was my first visit to the Ferman BMW Service Center and it was an excellent experience. Was greeted promptly and escorted to the customer lounge. Service writer came and got me and put me into a new loaner. Next day got a call that my vehicle was ready and I went there. I was given an explanation for the malfunction that had occurred and was quickly on my way home. More

Oil leak Overall service and employees were great and accommodating. However, services are very expensive! My mini has had various oil leak issues which are re Overall service and employees were great and accommodating. However, services are very expensive! My mini has had various oil leak issues which are related to the turbo. Reliability is an issue for me. I love the car but feel service is pricey. More

Above and beyond Had a tire replaced this past week. Tire was not in house and they thought it was going to be the next day before they could change it out, conflictin Had a tire replaced this past week. Tire was not in house and they thought it was going to be the next day before they could change it out, conflicting with a planned event. They found a way to get the tire and have it installed before close of business that day. Much appreciated as well as the loaner to get my appointments done for the day. More

Quick, easy and pleasurable! My first BMW purchase, and I was really impressed! Alex Wolf and Charlie kept me well informed on the progress, and made a great initial offer. I w My first BMW purchase, and I was really impressed! Alex Wolf and Charlie kept me well informed on the progress, and made a great initial offer. I will likely return! More