Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Ram 2500 I looked around on the internet at various dealers I did not find a lower price anywhere even at a buyers service. The sales staff was friendly they a I looked around on the internet at various dealers I did not find a lower price anywhere even at a buyers service. The sales staff was friendly they answered all my questions and treated me with respect. The buying process did not take a long time. Overall a good experience. More

Regular oil change. These guys are always great. There is usually a wait time. It took a little over an hour, but they are always busy, so it's understandable. Offered These guys are always great. There is usually a wait time. It took a little over an hour, but they are always busy, so it's understandable. Offered to rotate my tires too. I came in because it was time, but I did receive an email saying it might be getting close to time, also. Every one is super nice and efficient. Every one, shop and sales look like they are working hard. Sometimes if I have to wait for something and I see several employees hanging around, yaking or on their phones, it irritates me. It's never that way at Lithia. Everyone seems to be doing their job. Just a great bunch of people working there. More

Quick and Easy Got a recall notice when I got home, called the next morning and they were able to fit me in right away and had my truck back to me before noon! Got a recall notice when I got home, called the next morning and they were able to fit me in right away and had my truck back to me before noon! More

Service at Lithia was a Sad Expreience: 1 hour took 2.5 hours; Was not given a copy of my vehicle inspection sheet if one was done? My copy of my repair order said one was done. I saw my 201 1 hour took 2.5 hours; Was not given a copy of my vehicle inspection sheet if one was done? My copy of my repair order said one was done. I saw my 2012 Ram 3500 dually setting out in the ready area, no one notified me? Why? I asked if my truck was ready, what truck? They could not find me in the system and then when they did, they could not find my paperwork? Why? I asked what the maintenance notation was on showing on the dash. Something about that IU needed the transfer case serviced, I asked how much and I got 2 figures. $147.00 was one and the other was $450.00? So I stated that when I came in for my next oil service that I would get it done then. So, as a reminder I asked that be given a notation on my Repair Order Sheet stating this and the cost and he said he would and when I got home 60miles from the dealership I looked at the Repair Order Sheet and there was no notation, none thing. Why? Bad Service makes for Bad Business; More

Online purchase Started inquiring online, had a couple of phone with Dane, then completed the deal with him online. Arrived at dealership a couple of days later to t Started inquiring online, had a couple of phone with Dane, then completed the deal with him online. Arrived at dealership a couple of days later to test drive and purchase the Ram 1500. Awesome truck and very friendly staff to deal with. More

Great They were very accommodating to our specific needs. They also went above and beyond to help us find the truck we were looking for. Thank you They were very accommodating to our specific needs. They also went above and beyond to help us find the truck we were looking for. Thank you More

Nice 1st service experience LOF, cruise control recall and tire rotation done... This was a first service from this dealer on a vehicle purchased last January. They were professi LOF, cruise control recall and tire rotation done... This was a first service from this dealer on a vehicle purchased last January. They were professional and completed the work well ahead of when I expected the job done. Nice work! More

Oil change Was the first oil change performed on my 18 Wrangler Rubicon that I had purchased from them.Have used them for many years.Didn't have to wait long for Was the first oil change performed on my 18 Wrangler Rubicon that I had purchased from them.Have used them for many years.Didn't have to wait long for getting in early. More

Great service and done in a timely manner. I have always been treated very well by your service team. The work is done correctly the first time and is always done in a timely manner. I have always been treated very well by your service team. The work is done correctly the first time and is always done in a timely manner. More

Great Service, Beautiful facility! Always find the staff helpful and informative. The new facility is amazing and welcoming. Got us in quickly and gave estimate on cost and time. Always find the staff helpful and informative. The new facility is amazing and welcoming. Got us in quickly and gave estimate on cost and time. More