Kocourek Ford Lincoln
Wausau, WI
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Excellent through the whole process My experience was excellent from the service of my previous Explorer to my new Explorer. Don Newton, Tyler, and Dave made me feel confidant in the pu My experience was excellent from the service of my previous Explorer to my new Explorer. Don Newton, Tyler, and Dave made me feel confidant in the purchase of my new 2018 Explorer. It was a pleasure working with these gentleman and I plan to continue buying from Kocourek Ford in Wausau WI. You can't beat the customer service!! More
Excellent Very good service. They went extra mile to make the deal happen even with a challenging situation. My 5th vehice in a row purchased from this dealer Very good service. They went extra mile to make the deal happen even with a challenging situation. My 5th vehice in a row purchased from this dealer. More
I was treated well the employees were helpful and friendly. This is my second Escape and I will probably get another. As an older customer I feel I was treated well and feel comfortable in returning for all s This is my second Escape and I will probably get another. As an older customer I feel I was treated well and feel comfortable in returning for all service on my vehicle. More
Always friendly and helpful staff Just had an oil change before our trip. They made sure everything was in good shape before we left. Very comforting to have one less thing to worry ab Just had an oil change before our trip. They made sure everything was in good shape before we left. Very comforting to have one less thing to worry about. More
Outstanding Service Our salesman was very knowledgeable. We came with of list of vehicles to look at, and rode home in one of them. We will be recommending you to our Our salesman was very knowledgeable. We came with of list of vehicles to look at, and rode home in one of them. We will be recommending you to our family and friends. Thanks! More
Fast appointment, fast repairs Service writer, Justin Elam, kept me informed during my visit on progress of repairs and a great asset to service department. Second visit (differen Service writer, Justin Elam, kept me informed during my visit on progress of repairs and a great asset to service department. Second visit (different job), where Justin was very helpful More
Leasing a F-150 Mike was a great guy to work with on getting the information I needed to get. He catered to exact needs in a vehicle while keeping it in my price rang Mike was a great guy to work with on getting the information I needed to get. He catered to exact needs in a vehicle while keeping it in my price range More
Excellent buying experience Kenny was great to work with. I drove a hour to the dealership and he was ready to show me the two vehicles we discussed. Kenny stayed with me the res Kenny was great to work with. I drove a hour to the dealership and he was ready to show me the two vehicles we discussed. Kenny stayed with me the rest of the afternoon providing information and answering all of my questions so I could make a decision on the vehicle that best suited me. The rest of the sales staff worked efficiently to process my purchase and get me back on the road home in a reasonable amount of time. The overall experience was excellently! More
Wonderful Service The service department at the Ford store always goes above and beyond. Damien was very helpful getting my car in for an oil change and I always look f The service department at the Ford store always goes above and beyond. Damien was very helpful getting my car in for an oil change and I always look forward to having my car vacuumed and washed. More
Great customer service in all departments The guys were very helpful and did a great job. I had trouble with my old car when I got to Kocoureks and the service department went out of their The guys were very helpful and did a great job. I had trouble with my old car when I got to Kocoureks and the service department went out of their way to help me. Very happy with my friendly and professional treatment all around. More