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Flood Mazda

Wakefield, RI

4.8
1,605 Reviews
Flood Mazda in Wakefield, RI can assist you for all of your Automotive Needs. When we say that we can meet all of your needs, we mean it. Our dealership is designed to help you with everything that you could need for your vehicle, which is how we were rated number one in customer satisfaction. Our friendly team makes sure to provide assistance every step of the way. Being in Wakefield, RI, we are just a short ride from the Cranston, Warwick, and Narragansett, RI regions. Unbeatable Vehicle Selection We keep a huge selection of the newest Mazda models for you to choose from. The diversity in our selection is intended to make it as easy as possible for you to find the right vehicle for your lifestyle. We have some of the most popular models, including the Mazda CX-5, Mazda3, Mazda MX-5 Miata and Mazda CX-9, for you to choose between and test drive. To accommodate all of our customer's needs, we also have a variety of makes and models in our pre-owned inventory. Vehicles from top manufacturers, including Jeep, BMW, Honda, Nissan, Lincoln, Subaru, and more, are found in the best condition that they can be. A member of our team inspects the vehicles to ensure they are mechanically and cosmetically sound before we list them for you to view and test drive. Not only can we set you up with an exceptional vehicle for your future, but the team at Flood Mazda is also prepared to help keep your vehicle operating at its best with genuine Mazda parts and reliable auto service to help keep your vehicle in its optimal condition for as long as possible. With the help of our experts, you'll be able to enjoy outstanding adventures throughout Providence, Cranston, Warwick, Narragansett, Wakefield, and wherever else the roads lead. Flood Mazda will service any vehicle in your driveway or garage with our state of the art facility and factory trained technicians.
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220 Old Tower Hill Rd

Wakefield, RI

02879

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Showing 1,605 reviews

September 27, 2018

Service rear brakes Great job, done rapidly. From Alyssa @ the front, to the crew that completes all of the work in the back. Thank You! I wish that Mazda would have lon More

by KRISPY2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Hagerty
September 26, 2018

Great service I have traveled to Flood Mazda in Wakefield to have all of my vehicle's oil changed and other service needs. The only time I did not was when I was aw More

by MCAME15RON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Furtado, Alyssa Hagerty
September 25, 2018

Disappointed this time I have had all of my service done there for 2 years and am usually happy with the service dept, and make the trek from Cranston to go there, but this More

by Kdacey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alyssa Hagerty
Oct 01, 2018 -

Flood Mazda responded

We are sorry to hear about how you felt about your experience while in service at our dealership. I took the time to inform our service manager Bill as well as our service representative Alyssa Hagerty. I asked them to review your situation as well as your perception of how things may have transpired. Given that our service department has a stellar reputation and the representative in question receives nothing but positive surveys praising her work and her excellent customer service skills, I found this review to be out of sync with the countless people who service with us monthly. My understanding of the situation is that Bill reviewed everything thoroughly with Alyssa and then authorized her to give you 50% of what you were charged back as a means of conveying that you are valuable to us as a customer and to communicate that we appreciate your continued patronage. We hope this has helped to resolve the matter at hand as well as made you feel better about how you feel about everything. We look forward to working with you in the future. Please feel free to contact me directly should you have any other concerns or need anything and I will be happy to speak with you personally. Best Regards, Jason J. Guilbault Director of Business Development Flood Mazda

September 25, 2018

5,000/6,000-mile service It was for routine service--oil change, tire rotations, etc. The work was done quickly and efficiently. I waited in the waiting room while my care w More

by JTACKACH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Hagerty
September 25, 2018

Apple CarPlay installed Hey, they offered me apple CarPlay with a free install so took it and now it is working fine. Used apple maps today and worked great. More

by TOMHOGAN5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Barry, Alyssa Hagerty
September 24, 2018

Exceptional service & Quality Flood Mazda is incredible. The folks in the service department, especially Steven and Alyssa, provide unparalleled service. They are incredibly know More

by Aum2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Furtado, Alyssa Hagerty
September 24, 2018

Very friendly staff. I always get my oil changes here and they do an excellent job of accommodating me when I show up without an appointment right as they are opening. In More

by BH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2018

great service pleasant always get a appointment that fits my schedule friendly My SUV is 2015 I love it in the future I would differently purchase anot More

by AMORETTI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not , Alyssa Hagerty
September 21, 2018

Oil Change Very good visit. Excellent service and a great service representative. The wait time was reasonable and the waiting room was nice. I would highly reco More

by HAZELWARNER9@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Hagerty
September 20, 2018

fast sercice friendly advisor a very clean waiting ares and informed by friendly service by service advisor one of the best and reasonablyvpriced outfis in srate would recpmend thi More

by JK110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sreve furtado
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