Bishop Maserati Alfa Romeo
Hurst, TX
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Dishonest. Buyer beware. They tried selling me a used BMW that isn't road worthy. The vehicle is currently being marketed as being in "great mechanical condition". It had an e They tried selling me a used BMW that isn't road worthy. The vehicle is currently being marketed as being in "great mechanical condition". It had an engine oil leak, a power steering leak, the ABS light is on, and it contains faults with the thermal oil sensor and the cruise control system. The tires are rotted and there's 1mm left on the brake pads. It requires a brake flush as well as a power steering flush. It is far from being "in great mechanical condition". I had the vehicle manufacturer perform a pre-purchase inspection and have a report to prove all this. Essence Maserati Alfa Romeo has been provided with a copy of the pre-purchase inspection report as well. Ask to see it if you're considering purchasing this vehicle. Know what you're buying!! Regardless of age this vehicle is not safe for the road. Price wise, there are other vehicles such as this that are road worthy selling for less. More
No Regrets The overall buying experience was wonderful. I went in nowing which car I wanted and the terms I wanted it for. Will M. didn't try to hassle me or wor The overall buying experience was wonderful. I went in nowing which car I wanted and the terms I wanted it for. Will M. didn't try to hassle me or work me over. He did his best to match what I wanted and he delivered. Ben Rojas handle all the paperwork and was quick and straightforward with me. If I have to buy another car, these are the guts I want to work with. More
No Hassle Purchase Found the Alfa Romeo and price I wanted on-line, called the dealership to confirm availability and to have the rims changed and then AJ took care of e Found the Alfa Romeo and price I wanted on-line, called the dealership to confirm availability and to have the rims changed and then AJ took care of everything else. Picked up the car a few days later and everything was perfect. More
Relaxed atmosphere quality cars good people Ask for Mario he will work for you The cars are clean Finance guy friendly All around good experience The wife is real happy with her new ride Ask for Mario he will work for you The cars are clean Finance guy friendly All around good experience The wife is real happy with her new ride The credit process is so simple and hi tech More
...Perfect. Saw the car online called for details and purchase order to take to my bank for approval and go there and have my car ready.........just perfect... Saw the car online called for details and purchase order to take to my bank for approval and go there and have my car ready.........just perfect... More
Great new car purchase experience My best new car purchase experience ever! Our representative (Ayman) was fantastic. He is very knowledgeable of his product and delivered on all pro My best new car purchase experience ever! Our representative (Ayman) was fantastic. He is very knowledgeable of his product and delivered on all promises regarding discounts and final "drive-out" price as well as having the car ready for us to drive off the minute we arrived at the dealership. Kudos to Danny Warren for a very friendly, efficient and professional document signing ceremony to conclude the sale More
Awsome Service! Highly Recommend! AJ made this purchase very easy and painless. He was very fair and honest. I drove from Houston to Dallas because he got me a deal I could not make a AJ made this purchase very easy and painless. He was very fair and honest. I drove from Houston to Dallas because he got me a deal I could not make anywhere close to me! Ben explained the details of our contract and got us done in no time. My wife and I love our new 2018 Stelvio Ti AWD !! I highly recommend AJ and Essence Maserati Alfa Romeo! More
Great customer service. Evan offered superb customer service. The mechanics were able to get the car in and out within the day. So awesome to have a dealer you can trust! Evan offered superb customer service. The mechanics were able to get the car in and out within the day. So awesome to have a dealer you can trust! More
Great service very friendly Was very pleased salesman are top of the game did great job selling us are new Maserati would buy from them again and recommend them to friends Was very pleased salesman are top of the game did great job selling us are new Maserati would buy from them again and recommend them to friends More
Customer Service at it's Best! Most convenient, helpful and, absolutely, the most exemplary customer service I have ever experienced. That includes everyday purchasing experiences, Most convenient, helpful and, absolutely, the most exemplary customer service I have ever experienced. That includes everyday purchasing experiences, not just car buying. They weren't trying to sell me a car but looking to sell a lasting relationship. From first speaking with Adam to finishing with Danny. You could not ask for a more enjoyable experience. And that's with out mentioning Justin. The gentleman that went above and beyond to accommodate, not just a customer but his fellow man. We need more people like him in this world. Care and be concerned for one another. Be more like Justin, Adam and Danny. Things would start getting better. Thank y'all so much!! More