Dick Scott Chrysler Dodge Jeep Ram

Wonderful experience I walked in wanting a new Jeep and left within 2 hours with my new ride. Very easy process, excellent customer service, and very professional. I wil I walked in wanting a new Jeep and left within 2 hours with my new ride. Very easy process, excellent customer service, and very professional. I will go back there every time! More

Tire repair took 4 hours - plus store does not have inventor I was told my tire was ready and it wouldn’t take only a few minutes then my daughter waited 3 hours only to be told they had the wrong tire. I had t I was told my tire was ready and it wouldn’t take only a few minutes then my daughter waited 3 hours only to be told they had the wrong tire. I had to come back and wait over an hour to have the correct tire installed. Also I go to this dealership because you can earn point to there store that sells Chrysler shirts, hats etc. However there store has not had any inventory for 6 to 8 months. The points are worthless. More

Oil Change Joe was very effect in explaining the Service the Dealership was providing; Oil Change, Tire Rotation and Wheel Alignment. Joe explained the Cost of Joe was very effect in explaining the Service the Dealership was providing; Oil Change, Tire Rotation and Wheel Alignment. Joe explained the Cost of the different Services. More

Surprised Like any dealer they are expensive but they really came thru for me. They were honest and up front with me, actually went out of their way help put m Like any dealer they are expensive but they really came thru for me. They were honest and up front with me, actually went out of their way help put my mind at ease. I had a problem with my wife's van and had already gone thru the less expensive repair options and fairly convinced it needed a new head or head work. Come to find out some of the new parts I put on must have been bad. They could have taken me for a lot but insisted in try this first. Ultimately saved me alot and earned my trust. More

Service on recall Joe did an excellent job in taking care of me at the time of service, except for follow up on part ordered for one of the recalls. Joe did an excellent job in taking care of me at the time of service, except for follow up on part ordered for one of the recalls. More

awsome place I have been recommending family and friends to this location, the treatment that was received from the staff was second to none. I it genuinely felt l I have been recommending family and friends to this location, the treatment that was received from the staff was second to none. I it genuinely felt like the cared helping you out. More

Great service I have brought my vehicles for service here, and they always provide prompt service, and staff is always nice. They have also been very accommodating, I have brought my vehicles for service here, and they always provide prompt service, and staff is always nice. They have also been very accommodating, either driving me home by shuttle, or doing work while I wait (without having me wait for too long). Sorry I don't remember the names but appreciate the service. More

2019 RAM 1500 Bighorn Dick Scott has a great team from sales to service. I have used this dealership for the past 7 years and just leased two new vehicles. I have used se Dick Scott has a great team from sales to service. I have used this dealership for the past 7 years and just leased two new vehicles. I have used service for oil changes, tire rotations and any other issue that might come up. Dick Scott has always done a great job, happy to have this dealership and service center locally in Plymouth. More

Oil change extras The rep suggested a front end alignment but was not accurate on the cost of the service. I was quoted 49.99 and the service was actually 59.99 plus ta The rep suggested a front end alignment but was not accurate on the cost of the service. I was quoted 49.99 and the service was actually 59.99 plus taxes and shop fees, totaling 73 ish dollars I had not initially planned to spend. More

Amazing Customer Service and Work I've been coming to Dick Scott for service since I first moved here in early 2012. My initial visit was due to their proximity and being open for some I've been coming to Dick Scott for service since I first moved here in early 2012. My initial visit was due to their proximity and being open for some services on Saturday - since I have moved across to Macomb but still make the drive for everything to include oil changes and tire rotations. My most recent visit began with a vehicle breakdown linked to a recall (I added additional services that were coming due to save myself time). The level of customer service I received when this emergency repair occurred was legendary! I worked with Noel to ensure my vehicle could be worked on for the recall issue and then she and Sarah made sure I had a rental vehicle for the time period it would be in repairs. At that moment I urgently needed a large vehicle and they made sure that Enterprise (just down the street from them - awesome folks as well) provided me with a minivan that met my needs perfectly. Jason wrote up my ticket and gave me expert advice on a few other services that I could get done while the recall work was completed which saved me a lot of time and money as well. I will continue to come to Dick Scott in Plymouth for as long as I have my Dodge and will always recommend others do the same! More