BMW of Norwood

Review Very good experience from every point of view. Very good & professional salesman (Roger) helped us to narrow down out of many choices of cars to pic Very good experience from every point of view. Very good & professional salesman (Roger) helped us to narrow down out of many choices of cars to pick the one we need according to our needs and taste. More

No snacks Car was clean, service was good. Amenities are severely lacking! There was nothing to Snack on while waiting. They have a vending machine, but for t Car was clean, service was good. Amenities are severely lacking! There was nothing to Snack on while waiting. They have a vending machine, but for the amount I paid for the car, and the quality and service you expect with BMW - I was disappointed. BMW in Sudbury has snacks, coffee cakes, ice cream, etc. I just wanted something small - but they only have vending machines. Makes me feel like they're cheap there and aren't interested in wowing clients. More

Great service Great working with the Norwood BMW Gallery. Jason was really helpful and took as much time out of his day to help as we needed. Never felt pressured o Great working with the Norwood BMW Gallery. Jason was really helpful and took as much time out of his day to help as we needed. Never felt pressured or sold to. He just wanted us to make the right decision. More

Honest dealership. I bought a used Audi Q5 in August for my mother from David Josephson and Tarek. I got a good deal and the buying process was simple. Shortly afterword I bought a used Audi Q5 in August for my mother from David Josephson and Tarek. I got a good deal and the buying process was simple. Shortly afterwords the car started having issues.... Never a good sign! I called up David and he immediatly sent a driver from Massachusets to New Hampshire (over 2 hours). They gave my Mother a loaner car and drove the Q5 back to Norwood, ordered parts from Germany and fixed everything. Then they brought it all the way back up to NH! The car was clean and in perfect working order, and with a full tank of gas. Since then the Q5 has been flawless. I figured David would tell me to bring it to a dealership and I'd have to go back and forth to get bmw gallery to pay for repairs. He was 100% hands on and made sure my mother and I didn't have to worry about anything. I've never had such good service from a used car dealership! I would recomend David Josephson and BMW Gallery to anyone looking for a good deal on a used car. This dealership stands by their word. More

Ordering a new car takes longer than I ever thought !! It took over 13 weeks to receive my new car. The car is GREAT ! Quite a few of the employees are relatively new at the BMW Gallery in Norwood. Eve It took over 13 weeks to receive my new car. The car is GREAT ! Quite a few of the employees are relatively new at the BMW Gallery in Norwood. Everyone, however was more than courteous and polite. Had a little trouble with finance in that they put down sale of car for like two weeks ahead. That caused trouble with insurance company and registering the car. BUT...........it was all solved in a couple of hours. Bottom line is that I LOVE my new BMW so much. Perfect for me. More

Very satisfied with my new 2018 certified pre-owned BMW Impressive dealership- great inventory of certified pre-owned cars. Easy to schedule an appointment and road test. Financing was incredible. Great to Impressive dealership- great inventory of certified pre-owned cars. Easy to schedule an appointment and road test. Financing was incredible. Great to also have a tech explain all the electronics. More

New car Jake was very helpful in helping me purchase my new car. My schedule is tight and and he brought the car to my house for my convenience Paul took a Jake was very helpful in helping me purchase my new car. My schedule is tight and and he brought the car to my house for my convenience Paul took a ton of time going over all the options in the car and how to use everything. He is super knowledgeable and was able to answer all my questions and I felt I was able to use the i drive and other options on my drive home More

Excellent customer experience BMW Gallery of Norwood is excellent in customer service for a new car sale. From initial walk in to delivery every person I encountered was welcoming BMW Gallery of Norwood is excellent in customer service for a new car sale. From initial walk in to delivery every person I encountered was welcoming, helpful, and knowledgeable. They are ever-present to assist and follow up. I’m very glad I made the choice to purchase from them. More

Seem too busy to smile Workers seem over worked to the point where everyone is so busy it does not have a relaxed feeling like other luxury service experiences that I have h Workers seem over worked to the point where everyone is so busy it does not have a relaxed feeling like other luxury service experiences that I have had. More

Theresa my Rep was execellent. Overall very good service Always professional and courteous. Provided service in a timely matter and dealership was very clean. Friendly staff from start to finish. Did an ex Always professional and courteous. Provided service in a timely matter and dealership was very clean. Friendly staff from start to finish. Did an excellent job in cleaning my vehicle.. More