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Matthews Hyundai of Schenectady

Schenectady, NY

4.7
3,141 Reviews
Discover something BIG at Matthews Hyundai of Schenectady! At Matthews Hyundai of Schenectady, we have a tremendous selection of New & Used Hyundais to give you the absolute best selection in the Capital Region! We believe in long-term relationships with our customers and with our transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges, OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or a future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment, and MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews Hyundai means More. Every Day. Every Way. We look forward to serving you soon!
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4101 State Street

Schenectady, NY

12304

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Showing 3,141 reviews

September 23, 2018

waiting time less than anticipated the wait time less than anticipated, customer service friendly. questions were answered, when asked, enjoyed the wait time in the lounge with drinks a More

by NMYRTLE51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerard Hamedy
Jan 04, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the great rating! We are so happy we were able to make your service visit so pleasant.

September 22, 2018

Everything was done in a excellent manner with out waitin.! This is my first time purchase with Fuccilo .Paul and the rest of the staff was very helpful and courteous I. I will. Definitely will tell everyone ho More

by MMAINE2225
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Fiorillo
Sep 25, 2018 -

Matthews Hyundai of Schenectady responded

Congratulations on your purchase! I hope you continue to enjoy your new vehicle! It is wonderful to know you feel confident in your decision to choose us as your dealership. It is imperative to us that we make the car-buying experience seamless and efficient and I am so happy Paul and our team provided this to you during your recent visit. Best, William Granata, General Manager, 518-382-0274

September 21, 2018

Maintenance Service scheduled and performed on time, and as requested. Pleasant greeting and timely notification of completed work. Will definitely return for a More

by JIMTHURLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Fiorillo
Jan 04, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-star rating! We are so happy you had such a pleasant service visit with us.

September 21, 2018

Thank You I honestly had terrible experiences at 2 other car dealer locations but when I came here they were the only ones to work with me and help me get int More

by Kuhlm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Loomis
Sep 25, 2018 -

Matthews Hyundai of Schenectady responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing a hassle-free experience. Congratulations on your new vehicle, enjoy! Best, William Granata, General Manager, 518-382-0274

September 20, 2018

Great effort Paul stayed on top of getting the car and color I wanted as fast as possible and I was very pleased with his devotion to getting exactly what I wanted More

by Andyupinhere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Fiorillo
Sep 25, 2018 -

Matthews Hyundai of Schenectady responded

I am so happy Paul was able to get you the exact car you were looking for. We always do our best to make sure all of our customers leave with the right vehicle that they love and we're glad that you're enjoying yours! Congratulations! Best, William Granata, General Manager, 518-382-0274

September 20, 2018

Emergency battery replacement They got me taken care of as quickly as I could expect, but there were communication issues. I'd call to check on the status and then get a call back More

by thies617
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember their names
Sep 20, 2018 -

Matthews Hyundai of Schenectady responded

Good Afternoon, Thank you for taking the time to review us, we greatly appreciated the honest feedback. I apologize for missing the mark on providing you with a 5 STAR Service experience. We are working diligently on improving our communication with our customers. We hope to continue serving you in the future and will surely provide you with a better experience. Take care! Briar H. Rose Service Customer Relations Manager Fuccillo Automotive (518)374-9161 Ext. 2230

September 19, 2018

Ok Experience The cars were in good shape and our salesman was good, however the facilities were old and antiquated. Overall, we got what we needed. Mike More

by michael.c.mclellan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timmy Brunette
Oct 05, 2018 -

Matthews Hyundai of Schenectady responded

Thank you for your review! I am happy to hear you had a pleasant experience with Tim. We have been upgrading the building little by little, we appreciate your feedback! Best, William Granata, General Manager, 518-382-0274

September 19, 2018

Best oil change I ever had!! It is so convenient to have a guy from service come to get my car, complete the oil change and bring my car back to me!! They even gave me a free car More

by MROSE919
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick?
Jan 04, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-star rating! We are so happy we can save you time and accommodate you during your busy days.

September 19, 2018

Service Update My service time was as usual on time. The new waiting room was very comfortable and refreshing. I would recommend any one to bring their vehicle to yo More

by SHIRL126
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
New service rep by the name of Philip
Jan 04, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-star rating and recommendation! We are so happy we were able to make your service visit so pleasant.

September 18, 2018

Nick Fear was so awesome Nick was so understanding and good listener and he worked hard to figure out one of the issues that came up for the tires and the engine More

by h_hejazi78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Denison
Sep 18, 2018 -

Matthews Hyundai of Schenectady responded

Good Afternoon, Thank you for your very kind words about Nick! We are happy to hear that he took such great care of you. We are very lucky to have Nick on our team. We are so grateful you chose to bring your vehicle to Fuccillo Lincoln Hyundai and we look forward to seeing during your next visit. Take Care! Briar H. Rose Service Customer Relations Fuccillo Automotive (518)374-9162 Ext. 2230

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