Mercedes-Benz of Bonita Springs

Great customer service Entire staff was exceptional with their service. Sales person, Josh D, was a great asset throughout the sale and followup . Moeses really knows th Entire staff was exceptional with their service. Sales person, Josh D, was a great asset throughout the sale and followup . Moeses really knows the technology and was extremely patient tutoring me in it. Service dept. was attentive, polite and efficient. The facility itself is exceptionally clean and comfortable and seems to be state of the art. More

Trade-in with Purchase Exceptional response time during visit to estimate my car trade-in value and getting the price of the new car, which ultimately lead to making the dea Exceptional response time during visit to estimate my car trade-in value and getting the price of the new car, which ultimately lead to making the deal pretty seamless! More

Simply the best Generally you have a good experience at any Mercedes dealership. I’ve purchased from more than a few. I can say that Frank DeLuca was top notch and ma Generally you have a good experience at any Mercedes dealership. I’ve purchased from more than a few. I can say that Frank DeLuca was top notch and made the experience very enjoyable. He was knowledgeable in some of the nuances of the vehicles and provided invaluable assistance. I would go back to him in a minute. Moises walked me through the details/setup of the new vehicle. He was patient and very knowledgeable, I would recommend him highly. More

New leased car Jeff was an outstanding sales person - knowledgeable, cordial, attentive. I did not intend to buy when we came in, but Jeff just helped us get excite Jeff was an outstanding sales person - knowledgeable, cordial, attentive. I did not intend to buy when we came in, but Jeff just helped us get excited about the options. He is a very valuable asset. More

Worth the Drive After purchasing numerous Mercedes from Doug at the Ft. Lauderdale location we were disappointed that he moved to Bonita Springs which is across the s After purchasing numerous Mercedes from Doug at the Ft. Lauderdale location we were disappointed that he moved to Bonita Springs which is across the state from my home. We visited 3 local Mercedes dealerships on the East Coast but could not find someone whom we trusted as much as Doug to tell us the pluses and minuses of various models. We contacted Doug and discussed our thoughts. Doug found a car that interested us, he held it for us, and we drove across Alligator Alley to see what he suggested. Doug was spot on in his selection. We purchased the car without even looking at anything else and drove it home that afternoon. Doug makes the purchase of a Mercedes feel like something special was happening. We walked out feeling like we purchased a fabulous high end product which, in fact, we had. This is the art of sales and Doug is definitely an artist. Bonita Springs gain is definitely Fort Lauderdale's loss. More

Continuously Defying Expectations Frank DeLuca never ceases to amaze. My GLE got an other nail in it's tire. I found out around 9pm. I texted him shortly after I found the nail, I cont Frank DeLuca never ceases to amaze. My GLE got an other nail in it's tire. I found out around 9pm. I texted him shortly after I found the nail, I contacted him expecting to receive a response the next morning. I was very surprised when he immediately responded. Frank asked if my family and I were ok and if we needed assistance. I explained that we were home and safe. Frank immediately got in contact with Shaun Day, with the Service Department, in order to setup a loaner GLE for the next morning. I picked up the loaner with no issues. Frank got in contact with me later in the day, letting me know there was an issue with my rear brake light and they would have to keep the car a bit longer. The next day Frank drove my car to my house to drop it off. I am amazed at the level of service Frank and all the staff at Mercedes of Bonita display. I would definitely recommend buying your next car from Frank, not just for a great price but for the peace of mind knowing that he is there for you every step of the way. Frank really portrays the Mercedes slogan: "The best or nothing". More

Best salesman ever Best salesman ever I have been buying and leasing cars for over 30 years and Frank is the best in every way very knowledgeable friendly and I got e Best salesman ever I have been buying and leasing cars for over 30 years and Frank is the best in every way very knowledgeable friendly and I got exactly what I wanted I would definitely recommend him and the dealership for any and all of your automobile needs More

Amazing salesman Frank is one of a kind! If you buy a car from frank you not only getting a car but you are getting the full package and Knowledge. He knows how to kee Frank is one of a kind! If you buy a car from frank you not only getting a car but you are getting the full package and Knowledge. He knows how to keep you happy and how to get you the best deals with your purchase. I would recommend Frank to any family and friends of mine. More

Professionalism-knowledge and great service Frank provided a great service, it was a pleasure dealing with him, he was knowledgeable and was able to answer all my questions. Felt at ease through Frank provided a great service, it was a pleasure dealing with him, he was knowledgeable and was able to answer all my questions. Felt at ease throughout the transaction. Frank went the extra mile and gave me a ride to the dealership, in no time I was driving back to Miami. Look forward to future business. with Frank and Bonita Springs Mercedes Benz. More

Great service experience Brian Wagner, my service advisor, delivered a flawless experience from start to finish. He is exceptional in every way, easy to reach, no constant vo Brian Wagner, my service advisor, delivered a flawless experience from start to finish. He is exceptional in every way, easy to reach, no constant voice mail here, great follow through. He is a credit to your organization. He personifies THE BEST OR NOTHING More