INFINITI of Nashua

Great dealership Chad is very helpful, great service. It is a distance from me but I choose it over Danvers any day... if I have to go to an Infiniti dealership Nashua Chad is very helpful, great service. It is a distance from me but I choose it over Danvers any day... if I have to go to an Infiniti dealership Nashua is #1 More

30,000 service Modern service center with sevice that was on time, professional and courteous. Clearly reviewed maintenance plan and a loaner was provided for as we Modern service center with sevice that was on time, professional and courteous. Clearly reviewed maintenance plan and a loaner was provided for as well with no hassle. More

Infiniti Experience Great sales help! Henry was there for us every step of the way. I hope he is still working there when I return at the end of my lease agreement to pu Great sales help! Henry was there for us every step of the way. I hope he is still working there when I return at the end of my lease agreement to purchase another Infiniti. More

The "just right" car for me. Originally contacted the dealer on a newer model and hadn't even seen the car I ended up purchasing since my search criteria was limited to 2017-2018 Originally contacted the dealer on a newer model and hadn't even seen the car I ended up purchasing since my search criteria was limited to 2017-2018 models only. Keith was very tenacious in searching for the best fit based on my preferences and driving patterns. Very conscientious and a pleasure to deal with. More

New Vehicle purchase One of the nicest experiences I've had while purchasing a new vehicle. Never felt pressured. Quick response and always flexible to accommodate my sche One of the nicest experiences I've had while purchasing a new vehicle. Never felt pressured. Quick response and always flexible to accommodate my schedule. More

New vehicle purchase. Nice vehicle. Nice options. Nice color. Nice interior. Nice wheels. Nice radio. Nice seats. Nice tires. Nice engine. Nice price. Nice salespe Nice vehicle. Nice options. Nice color. Nice interior. Nice wheels. Nice radio. Nice seats. Nice tires. Nice engine. Nice price. Nice salespeople. Nice cookies at dealership cafe. Nice coffee. More

Couldnt't have been better! Such a pleasant experience, Brendan McGuire @ Nashua INFINITI treated us so well, was extremely professional and made the entire process enjoyable. He Such a pleasant experience, Brendan McGuire @ Nashua INFINITI treated us so well, was extremely professional and made the entire process enjoyable. He really helped find the right deal for us. Couldn't be happier with our new purchase! Will absolutely recommend Brendan and everyone at Nashua INFINITI to anyone we know! More

Tired of Waiting and Poor Service We Bought our QX30 18 months ago and my wife was ecstatic about the purchase. She absolutely loves the car. Now 18 months later, she still loves the c We Bought our QX30 18 months ago and my wife was ecstatic about the purchase. She absolutely loves the car. Now 18 months later, she still loves the car but to try and get quality service, well let's just say it's been a Nightmare and I would prefer a Root Canal over having to go there. Our experience: 1. September 2017....we have the movers at our place to move into a new house. Get a flat tire, call Roadside assistance to come and Help. After waiting an hour and a half. They call and say they are really busy and it's going to take longer. I said never mind. I get the tire filled and Drive to Infiniti. This is my very first visit for Service. They tell me they are busy, I ask for a loaner for which the Sales department promised me when I bought the car. No loaner, you will have to wait. Furious, I wait 2 1/2 hours and I can't get to our new home to watch the move! Total Frustration. They repair the tire and I drive away only to have to go back because they did not check all the tire pressures and the TPMS light was still on and not reset. 2. We bring our car in for an Air Bag recall. Get the car back and the steering wheel is crooked, they lane departure system is not working. Bring it back, they keep the car for a few days and day it's all fixed. Lane departure still not working properly and the steering wheel is better, but still not straight. 3. 6 weeks ago, the coolant light keeps coming on. My wife brings it to them and they say, that's a quick fix. Give the car back to my wife and guess what, the coolant light comes on again the next day. Make another appointment to get it fixed. After a week they say they had to order a new Reservoir because the sensor was bad. I tell them I want the vehicles diagnostics run because we have also had an issue with the active headlights. Get the car back. My wife gives me the paper work and I notice that when they ran the Diagnostics, there was an issue with the front camera. They never mentioned it and did not fix it. 4. I have called the Service advisor left a message for him to call me. After 1 week , no call so I send an EMail to Diana to explain my disgust with the Service department. No answer back. I send a follow up email to see if she received my first EMail, no answer back. I connected to the Dealership by text and asked for Diana and was told she was not in and that they would tell her that I was trying to contact her. Here it is another week later and no call back. I wonder what it takes for them to contact me. We live in Hooksett so it's not easy to get there. I travel Mon-Fri so it's next to impossible for me to get there. And by the way, I worked in an AutoDealership for 32 years as a Service and Parts Director and would never in a Million years treat customers like this. Not sure if another Infiniti is in our future purchases! More

Superb! My experience always goes well. The staff there are very attentive, patient and respectable. I am pleased and grateful for making the choice of leasin My experience always goes well. The staff there are very attentive, patient and respectable. I am pleased and grateful for making the choice of leasing with an outstanding dealer. More

Honest and highly skilled I brought my high mileage Infiniti in for a vibration and general look over. The staff quickly identified the problem and found a few other areas of c I brought my high mileage Infiniti in for a vibration and general look over. The staff quickly identified the problem and found a few other areas of concern. Everything was laid out to me in an honest assessment of things that could wait versus things I should take care of soon. I was very impressed with all the staff. The facility is beautiful. More