Jaguar Land Rover Bellevue
Bellevue, WA
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Friendly knowledgeable service I worked with Robin. I had a few questions regarding my bill for annual service and she was friendly and knowledgeable. I hope to work with her again. I worked with Robin. I had a few questions regarding my bill for annual service and she was friendly and knowledgeable. I hope to work with her again. More
Fabulous! Sheneta was accommodating regarding my timelines and was so lovely to work with! She kept me up to date on a regular basis regarding status of my car. Sheneta was accommodating regarding my timelines and was so lovely to work with! She kept me up to date on a regular basis regarding status of my car. More
Big Thanks, Happy Customer Both Adam & David took great care of me through the whole process. They were knowledgeable, but not pressuring. I'm excited to be a part of the Jagua Both Adam & David took great care of me through the whole process. They were knowledgeable, but not pressuring. I'm excited to be a part of the Jaguar family!!! More
Excellent! Service was great and I’ll do business with them again! Marcos is a great salesman, he’s very detailed and answered all my questions! Service was great and I’ll do business with them again! Marcos is a great salesman, he’s very detailed and answered all my questions! More
Service The driver that picked me up to go pick up my car was nice but to slow. I kept saying I was in a hurry. Also when I went to pick up at itwas 12 minute The driver that picked me up to go pick up my car was nice but to slow. I kept saying I was in a hurry. Also when I went to pick up at itwas 12 minutes before they had my car up front. Then i leave and mygeat is on Celuis intead of Fahrenheit i called and talked tosomeobethatwas going to get right back to me. That was yesterday. More
Expect MORE from a PRESTIGE BRAND! My service rep was great - she was attentive, responsive and professional. However I am sorely disappointed with my 16k mile service. Within a day bot My service rep was great - she was attentive, responsive and professional. However I am sorely disappointed with my 16k mile service. Within a day both rear tires lost air pressure, coincidence? I think not. Also sad is the fact that my 3 yr old could wash a car better! For $1300 in service, I am at a loss for words. A mini-detail is expected for those prices, at the VERY least! 3 hr service turned into 9 hrs. I held Land Rover to a higher standard, and they let me down. Big Time. More
Service My service person was very attentative, listened to any concerns that I may have no matter how insignificant they may have been. Great service overal My service person was very attentative, listened to any concerns that I may have no matter how insignificant they may have been. Great service overall. My loaner was clean and fun to drive. More
Amazing attention to detail Alina Mars was amazing! She was professional, courteous, and very knowledgeable. Her attention to detail and speed of service were excellent. She wa Alina Mars was amazing! She was professional, courteous, and very knowledgeable. Her attention to detail and speed of service were excellent. She was the consummate professional in every way. More
First class experience I had an unbelievable experience at Land Rover of Bellevue. It started with Michael Franzi, who guided me through the entire process, and ended with I had an unbelievable experience at Land Rover of Bellevue. It started with Michael Franzi, who guided me through the entire process, and ended with Nam walking my wife and me through the features of our new Range Rover. Michael was informative, but not remotely pushy. He was truly looking out for my best interests. First class experience. More
Multiple repairs unresolved I've been in the service department every month for the last 5 months with recurring issues. Not sure if it just the model (Land Rover Discovery) or i I've been in the service department every month for the last 5 months with recurring issues. Not sure if it just the model (Land Rover Discovery) or if it is purely incompetence by the service department. My car is only 1 year old and multiple problems that the service department just cannot seem to resolve. I cannot recommend them. The service representatives themselves are nice, but I am giving this poor rating due to the actual servicing of the vehicle. More