Ferman BMW

Summary of my experience First time here at Ferman and we loved it. We used to go to a different one but this one ( Ferman) is the best. Took care of everything, had all the First time here at Ferman and we loved it. We used to go to a different one but this one ( Ferman) is the best. Took care of everything, had all the paperwork ready for us and answered to our questions. The best More

Great experience, Jaime the service advisor was excellent. He was running that place by himself taking care of all situations. Very professional he should get a raise!! Jaime the service advisor was excellent. He was running that place by himself taking care of all situations. Very professional he should get a raise!! Plus a young lady Sara from the sells department was very nice checking on me and telling about all the new options and sales going on. Not pushy, very professional. More

Great Service Great service and everyone was very helpful! I always have excellent service and appreciate all that Mary Keller does for me as her client. Thank yo Great service and everyone was very helpful! I always have excellent service and appreciate all that Mary Keller does for me as her client. Thank you... More

Outstanding I had a Prompt and expert experience . Great service! would use this department for all my needs! From the greeter to the valet guy, everything was de I had a Prompt and expert experience . Great service! would use this department for all my needs! From the greeter to the valet guy, everything was delightful and went smooth! More

ferman Friendly,courteous and professional. I was not pressured into anything. The salesman was more than knowledgeable and knew the product thoroughly. I wo Friendly,courteous and professional. I was not pressured into anything. The salesman was more than knowledgeable and knew the product thoroughly. I would buy there again and recommend to family and friends. More

Great service! Nice location with great WiFi, and even small semi private rooms so I could work while I waited. The folks who worked there couldn’t have been nicer. Nice location with great WiFi, and even small semi private rooms so I could work while I waited. The folks who worked there couldn’t have been nicer. I’ll be back next time I need service for my Mini! More

Charley ‘the GOAT’ Fernandes How many times have you gone to a dealership and been swarmed by, what feels like, a group of hungry vulchers? Well, you won’t feel like that with Cha How many times have you gone to a dealership and been swarmed by, what feels like, a group of hungry vulchers? Well, you won’t feel like that with Charley! He is so comforting, genuine, and most imprortantly, caring. He made our 1st BMW experience a memorable one. Secondly, he is very knowlegeable. Every questions was answered with a thorough explanation, and if he didn’t know the answer, he made it his first priority to find out! Charley will be my dealer every time i go to BMW. Lastly, the BMW genius Toby Pacuch helped so much! Very knowledgeable with the technology aspects! If your looking for a stress free car buying experience, work with these two! More

Awesome...superb.. We just asked Jack Dennis if he had any camaro on the lot and he showed me my dream car....service was excellent...people on floor always said hi. So We just asked Jack Dennis if he had any camaro on the lot and he showed me my dream car....service was excellent...people on floor always said hi. So nice. I got my dream car More

Satisfied customer My wife and I stopped in to look at a used car i had seen posted on the website. Jack Dennis came out to greet us and the rest is history. He follow My wife and I stopped in to look at a used car i had seen posted on the website. Jack Dennis came out to greet us and the rest is history. He followed through on his promise to get the missing key fob to us a few days later as well. More

Used car sales Excellent value. Love Driving my new Mini Cooper. Would recommend your dealership over the one I live closest to. Was worth the three hour drive to Excellent value. Love Driving my new Mini Cooper. Would recommend your dealership over the one I live closest to. Was worth the three hour drive to get just what we were looking for! Thank you, Kit Stephenson More