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INFINITI of South Bay

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.5
1,762 Reviews
INFINITI of South Bay is proud to be your local INFINITI dealership. We are a new and used INFINITI dealer located in Torrance, CA just south of Los Angeles at 2900 Pacific Coast Hwy. Our dealership services INFINITI owners throughout Los Angeles, CA . At INFINITI of South Bay it's our goal to exceed your expectations from test drive to delivery and beyond. It's the INFINITI of South Bay way! Please feel free to browse our extensive inventory of new INFINITI Q50, Q60, QX50, QX55, QX60, QX80 sedans and SUVs. If you are in the market for a CPO (Certified Pre Owned) used car, truck, or SUV in Torrance, then shop us online or on our lot. We also provide many lease an financing options and specialize in INFINITI brand service and parts. Visit INFINITI of South Bay in Torrance today or contact us at (310) 325-5555 to schedule a test drive. We are your Southern California source for INFINITI vehicles in the Southbay, INFINITY Los Angeles, INFINITI Santa Monica, INFINITI Hawthorne, and INFINITI Torrance.
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2900 Pacific Coast Highway

Torrance, CA

90505

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Showing 1,762 reviews

November 14, 2018

Great Customer Service My experience with Infiniti of South Bay has always been professional and courteous since 2001. The employees have changed, but not the service! Than More

by SYM0829
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candice Roxas
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Nov 14, 2018 -

INFINITI of South Bay responded

Thanks so much for your loyalty for coming to INFINITI of South Bay for 17 years! We are glad that we were able to provide such great customer service. Our pricing is very competitive for the luxury market, and we provide a higher level of service and much better facilities and amenities than the average garage. If you're on a budget or just waiting for the best deal, please remember that we post new service coupons on our website every month.

Helpful 1
November 13, 2018

2017 QX50 Thank you Edson for keeping my family and I safe on this road! I Love INFITINI OF South Bay! Highly recommend it! My rating 10 stars! More

by LOREGOMEZPONCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2018 -

INFINITI of South Bay responded

Thanks for the LOVE! We appreciate your 10 STAR rating!!! We are so pleased to learn that your are safe on the roads because of Edson and INFINITI of South Bay. And, we are so grateful of you for taking the time for this online post. Please remember to check our website for current service offers, and we look forward to taking care of you and your family for years to come.

Helpful
November 13, 2018

Overall review was totally satisfied Everything was clear to me before doing anything to the car with prices and People who work there offered me new car and I was satisfied. More

by Mahmoud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haider Oberoi, Ameer Qawasmeh, Luis Alvarez, Moe Eddik, Mark Chapman, Candice Roxas
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Nov 13, 2018 -

INFINITI of South Bay responded

Mahmoud, We appreciate your post and for mentioning our staff in your review of INFINITI of South Bay. It is important to us that clients understand the recommended repair of maintenance, the cost and the time it will take. We also train our team to make sure they communicate with you on the status of your service. We have found that this transparent communication is best for our clients and our business... thanks for yours!

Helpful
November 13, 2018

Excellent customer service I would like to thank Candice an everyone I encountered while my car was being service. I would highly recommend everyone to bring their car for servi More

by XTURBOR6X
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Report | Print
Nov 13, 2018 -

INFINITI of South Bay responded

Excellent Customer Service - what a great headline for your service experience at INFINITI of South Bay. We are glad that Candice has earned your trust and are grateful that you would highly recommend our dealership. Thank you for your time to provide this positive feedback, and thank you for trusting INFINITI of South Bay for your service needs.

Helpful
November 13, 2018

Excellent Candice was very helpful and answered all the questions I had. Would definately recommend her to my friends and family. I am looking forward to return More

by DFSJ2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Report | Print
Nov 13, 2018 -

INFINITI of South Bay responded

Thank you for the 5 Star review of Candice! So glad to learn that she was so helpful and able to answer all of your questions. The best compliment is a referral, so we're grateful that you'll be recommending INFINITI of South Bay to all your friends and family. Looking forward to seeing you on your next visit!

Helpful
November 13, 2018

The Best Service Ever I took my car asking for help diagnosing a problem that no other mechanics outside of Infiniti could figure out and like in my past experience with my More

by GUZMANROBERT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Alvarez, Wilson Chihuahua
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Nov 13, 2018 -

INFINITI of South Bay responded

Thank you for your 5 Star review of INFINITI of South Bay in Torrance, California! It sure is satisfying when a competent team correctly diagnoses a problem. We are so glad that you trusted your diagnosis and repair to INFINITI certified technicians. And thank you for recognizing Wilson in service and Luis in sales for being friendly and keeping you informed. We appreciate your time in writing this review and for your business.

Helpful
November 12, 2018

Good service, friendly staff They took care of my car the same day I called them; gave me a ride to a mall and picked me up once car was ready; didn’t have to wait More

by JEBSINYUC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilson Chihuahua
Report | Print
Nov 13, 2018 -

INFINITI of South Bay responded

We're glad to hear that we were able to take care of your service needs the same day you called. We are often booked, so we recommend that service is scheduled in advance. If you need a loaner vehicle, then it is best to call to ensure we can book the loaner for you. Otherwise, as in this case, we can provide shuttle service. Thank you for your business.

Helpful
November 12, 2018

Great Prices and great service Needed new tires and breaks. I shopped around online and they actually had the best prices for tires. It was a easy in and out. Got a ride back to wor More

by VARUNDUGGAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ameer Qawasmeh, Mark Chapman, Candice Roxas
Report | Print
Nov 13, 2018 -

INFINITI of South Bay responded

Thank you for your great review of INFINITI of South Bay and for calling out Mark and Ameer in sales and Edson and Candice in service! It means so much for our team when their hard work is recognized. We have some great specials going on and now's the best time of year to buy! We hope you find that new car under your tree this Christmas!

Helpful
November 12, 2018

Ever is the best customer services representative . He’s reliable professional, welcoming and has customer service etiquette.. I can talk to him without feeling like I’m being taken for granted.. He’s t More

by CYNTHIA.LEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think it’s Wilson.. he’s great too, Ever Villalobos
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Nov 13, 2018 -

INFINITI of South Bay responded

Cynthia, Thank you for taking the time to detail how Everado has provided reliable and professional customer service. We believe in being fair and transparent, and that in doing so, we will establish relationships and keep clients for the long term. We appreciate your business, we thank you for servicing at INFINITI of South Bay, we and look forward to providing exceptional service for the long term.

Helpful
November 10, 2018

Professional This is my second purchase with Infinity. And Wilson the service person. Is so courteous & professional. I’ve been going for a few years with Wilson More

by ESPYHINKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilson Chihuahua
Report | Print
Nov 13, 2018 -

INFINITI of South Bay responded

What a phenomenal review for Wilson and your experience at INFINITI of South Bay, thank you! It means so much to have a courteous, competent and professional service advisor that you can trust to take care of your vehicle's service and maintenance needs. We are pleased that you have found these qualities in Wilson. We appreciate your loyalty and look forward to providing an exceptional experience for years to come.

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