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Walt Massey Chevrolet GMC
Lucedale, MS
703 Reviews
Walt Massey Chevrolet GMC offers a wide-ranging selection of new and used Chevy and GMC models. Whether you're looking for auto financing advice or want to speak with our service team about vehicle repairs, Everything We Do Is Driven By You. Visit our GMC and Chevy dealership in Lucedale, MS, for all your car-buying or servicing needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
By Type
Showing 703 reviews
November 16, 2018
We’re not very please with the service!! When we received the vehicle back, after trusting Walt Massey to complete the job, everything was still out, meaning the module was and is still hangi When we received the vehicle back, after trusting Walt Massey to complete the job, everything was still out, meaning the module was and is still hanging below the dash and is not put in its place. The air box was still in the back of the car when we got the car back and since we were still there we decided to trust you with an oil change and told the service department about the air box. Understandably, prior to the vehicle coming to you, the air box was taken off by another mechanic. The problem is that you chose not to put it on or inform us that it was not in place. The fact that you would allow a customer to leave in that condition is very disappointing. It is unprofessional and shows that you completely discard the safety of your customers once you’ve collected your money. There was also no power steering fluid and again, we were not informed. Which also means that during the oil change you failed to check the fluids like you’re suppose to, like you are paid to do. So to say the least we are displeased with the service you provided and will NOT refer you to anyone nor come back for your services. More
by knwebbd218
Verified CustomerEmployees Worked With
Other Employees :
Donnie Miller, Becky Hembree, Brian Wittmayer, Ricky Osborne, Cory Herrington, Dominick Michini, Elizabeth Loper, Brian Lewis
Helpful November 15, 2018
David Parnell If your looking for a great car buying experience with no hassle go see David Parnell for you cr buying needs. Thank you for the service. If your looking for a great car buying experience with no hassle go see David Parnell for you cr buying needs. Thank you for the service. More
by Big Country
November 14, 2018
Great everyone treated great I will recommend Massey chevrolet to my friends I bought a high country chevrolet at a great price no one else could beat the price I will recommend Massey chevrolet to my friends I bought a high country chevrolet at a great price no one else could beat the price More
by dcwilliamson
Employees Worked With
Brian Wittmayer, Ricky Osborne
November 12, 2018
Dead battery I was about to leave work when my car wouldn’t start. I called Walt Massey and told them my problem and asked if they could send someone to jump my ca I was about to leave work when my car wouldn’t start. I called Walt Massey and told them my problem and asked if they could send someone to jump my car off, which they did. After trying to get a battery and someone to put it in at a local parts store, I had to call Walt Massey again to ask if they could help with a battery and install it for me. They not only did that for me but one of their mechanics stayed after they were supposed to close to help me. I’m very grateful for that and happy with the service I receive from Walt Massey. More
by donnawttrs
Employees Worked With
Christy Denny and Bryan Rogers , Wendy Rhymes Shoemaker
November 11, 2018
Oil change tire rotation I was in a hurry but really needed my car serviced and they were great to make me an appointment while waiting was on my way and were super quick and I was in a hurry but really needed my car serviced and they were great to make me an appointment while waiting was on my way and were super quick and friendly as usual. More
by rolltide2900
Employees Worked With
Christy
November 10, 2018
Took care of me Purchased a used vehicle from them and had an issue the day after i brought it home. Contacted them and without missing a beat they said they would m Purchased a used vehicle from them and had an issue the day after i brought it home. Contacted them and without missing a beat they said they would make it right. The part was unavailable through GM, backordered with no solid delivery date, so they found a GM part through another vendor...I'm sure it wasn't cheap. Scheduled an appointment and the car was fixed. Everyone I dealt with was very nice, professional, and seemed genuinely concerned about the issue...great dealership, with great folks! Brian W. in sales helped me find the car of my dreams, and Wendy in service made sure it met all of my expectations. More
by C6Vette
Employees Worked With
Brian Wittmayer, Wendy Rhymes Shoemaker, Shemuel McCraney
November 09, 2018
Great people to deal with Good people that you can talk to.There was no pressure for the sale,the trade in price i got was very fair, it was good business dealing. Good people that you can talk to.There was no pressure for the sale,the trade in price i got was very fair, it was good business dealing. More
by balius
Employees Worked With
Cory Herrington
November 09, 2018
Great buying experience This is the second vehicle my husband and I have bought from Walt Massey. The staff is accommodating, knowledgeable about their vehicles, and patient This is the second vehicle my husband and I have bought from Walt Massey. The staff is accommodating, knowledgeable about their vehicles, and patient throughout the decision making process. They also work to get the best deal possible. More
by Jim4100a
Employees Worked With
Dominick Michini
November 08, 2018
Great service Every time i go to walt Massey, the employees are friendly and the service is great. I have never waited over an hour each time i go. I went for a dia Every time i go to walt Massey, the employees are friendly and the service is great. I have never waited over an hour each time i go. I went for a diagnostic test in hopes of fixing my trunk. Unfortunately, i was unable to get my trunk fix because i couldn't afford the service. One of the nice employees was willing to talk to her manager for a price override More
by jacmc
Employees Worked With
Other Employees :
Amy, Becky Hembree, Brian Wittmayer, Cory Herrington, Wendy Rhymes Shoemaker, Elizabeth Loper, Eric Newman, Brian Lewis
November 08, 2018
I got a New Truck David Parnell was a pleasure to work with. He took the time to listen to my needs. Never tried to push me! Was never pressured to settle for some David Parnell was a pleasure to work with. He took the time to listen to my needs. Never tried to push me! Was never pressured to settle for something less than what I wanted. If you are looking for a Great Deal with a GREAT salesman go see David Parnell at Walt Massey More
by mjpgiles
Employees Worked With
