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Cadillac of Las Vegas

Las Vegas, NV

4.1
62 Reviews
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5185 W Sahara Ave

Las Vegas, NV

89146

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Showing 62 reviews

January 24, 2020

Great location, very professional , knowledgeable. Excellent customer service. My appointment was scheduled on time and I was given shuttle service to and from home to appointment. More

by Skippywjj
Recommend Dealer
Yes
Employees Worked With
Britten Battisti
Feb 25, 2020 -

Cadillac of Las Vegas responded

Skippywjj, we're happy you found our staff to be so supportive during your experience here at Cadillac of Las Vegas. We hope to see you soon!

June 20, 2019

Always taking care of me! Came in for one thing and my service coordinator realized other things were in need at the mileage I was out and took care of all of it at the same ti More

by cfaber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Britten Batisti
Feb 27, 2020 -

Cadillac of Las Vegas responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

June 16, 2019

Brake issue with Escalade They took care of brake issue I had in front and rear. Brittin did good job. Wish they had more techs like him. I Love my Cadillac Escalade More

by Mich99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittin
Jun 18, 2019 -

Cadillac of Las Vegas responded

Thanks so much for taking the time to leave us this review! We are thrilled to hear you received top-notch service during your visit. Please feel free to reach out if there is any other way we can assist you!

May 15, 2019

Oil Change, Tire Rotation Great service!! Came in for an oil change and questions regarding my car. Service rep was very helpful and gave me great insight on my car. More

by ehneal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Feb 27, 2020 -

Cadillac of Las Vegas responded

We appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

January 27, 2019

Maintenance made nasty mess in my car During lumbar support repair on my car maintenance left filthy scuff marks on front and rear carpet and musky smelly odor and smeared windshields.. Po More

by Integrity
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Britten
Jan 30, 2019 -

Cadillac of Las Vegas responded

Integrity, words aren't enough to express how truly sorry we are about your bad experience. Let us show you how we can make this right. Please call Cadillac of Las Vegas at (702) 979-2055 so we can rectify this situation.

December 18, 2018

Oil change and car wash. Had an appointment it was approxima Oil change and car wash. Britton Got me in and out in an hour and 15 minutes which was wonderful. I did have an appointment at 3:40 And i was out of t More

by Bnursedb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Britton
December 15, 2018

NO LET DOWN FROM MERCEDES OR PORSCHE SERVICE I owned several MERCEDES for over 20 years and 2 porsche's for over 8 years and the customer service and auto service were excellent. After i retired More

by TWO44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ERIC was out standing
November 15, 2018

Service Britten was awesome in service! I continue to have problems with my cadillac, but it's always taken of in a timely manner. He is awesome! More

by MARK CHARLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Britten Batista
July 12, 2018

I hate Cadillac Brought my Cadillac in because it was making a grinding noise, they kept my truck for almost a month and could hear the noise once, told me they could More

by LyleNBarbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt/ LeBron / Doug
Jul 17, 2018 -

Cadillac of Las Vegas responded

Hello, Lyle. We regret to hear about your experience with us, as this is not the quality of customer service we aim to provide our guests. We would love the opportunity to rectify this experience for you. Please reach out to our General Manager, Larry Hamilton, at 855-275-12256 so we can work to find a resolution and earn your trust in our business!

April 04, 2018

Excellent experience as usual thanks to Doug Ellis! Doug has always made my service visit to Cadillac of Las Vegas an enjoyable experience. I am on my second Escalade and could not be happier! More

by Goss89117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ellis
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