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Rountree Moore Ford

Lake City, FL

4.4
537 Reviews

2588 W US Highway 90

Lake City, FL

32055

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Showing 537 reviews

December 24, 2018

Everyone’s was very Courtious and Helpful. I would highly recommend Rountree Moore Ford to anyone. Great service staff. Writers, techs and mechanics were all very helpful and professional. I wo More

by Mattwatts33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Osborn , Mike Erskin, Danielle Thomas, Kendall Fairchild
Dec 25, 2018 -

Rountree Moore Ford responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Rountree-Moore Ford Lincoln for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

December 20, 2018

Fun enviorment,Quality vehicles and great service I think that roundtree moore ford has an amazing sales team. They are more then helpful and willing to put in the time and efforts to get you into a More

by Awesomeness1988
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Rossman
Dec 20, 2018 -

Rountree Moore Ford responded

To hear that you think our sales team is amazing means a lot to us! Thanks so much for your awesome review!

December 20, 2018

Sales rep reveiw When being welcomed jackson was very friendly, helpful and knowledgable. Then speaking with lynn she was very relatable. She really tried to help me g More

by Tasha101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy McRannolds, Jackson Horne, Lynn Rossman
Dec 20, 2018 -

Rountree Moore Ford responded

Thanks for your wonderful review and recommendation!

December 16, 2018

#1 Salesperson Tammy Townsend made purchasing my first vehicle at a dealership, on my own, an awesome experience. She was very knowledgeable, friendly and made my dr More

by Candacer7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Townsend, Tammy Townsend
Dec 17, 2018 -

Rountree Moore Ford responded

We're thrilled that Tammy made your first vehicle purchase a fantastic one, Candace! Thank you so much for the amazing review!

December 14, 2018

Very smooth process! I was having starting problems with my car and decided to stop by the service department to see if they could diagnose my car's issue. Everyone there More

by Brueyes723
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Thomas
Dec 17, 2018 -

Rountree Moore Ford responded

Thanks for your full five stars across the board!

December 03, 2018

Amazing Tammy Townsend worked with me and my family for 3 long months to get me into the perfect suv for my family. She was so amazing in every way. Made sure More

by Kat643
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Townsend
Dec 04, 2018 -

Rountree Moore Ford responded

It's great to hear that Tammy found the perfect SUV for you and your family! Thank you very much for the excellent review!

December 01, 2018

Wonderful experience! Our experience was excellent. It was a straight-forward buying experience with awesome customer service! I would recommend this dealership to anyone i More

by Noahchris.1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Townsend
Dec 03, 2018 -

Rountree Moore Ford responded

Thank you very much for your excellent review!

December 01, 2018

Suppose to get an Oil Change but you get flat tires instead I took my 2017 Lincoln MKX in to the dealership to just get an oil change but the tech that decided to check the air in all four of my tires and even More

by Dee50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Osborne, Maintenance Supervisor and Derek Kingsland, Advisor-he knew nothing about it.
Dec 03, 2018 -

Rountree Moore Ford responded

This is certainly upsetting to hear and not what we want our customers to experience when they shop with us. We are sorry that this was your experience with us and if you'd like to send us an email with any further details, we promise that someone will contact you as soon as possible. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

November 24, 2018

Easy and pleasant experience Tammy made our truck purchase so easy . She was professional , kind , well organized and prepared to answer our questions . I will definitely be back More

by Njhamm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Townsend
Nov 26, 2018 -

Rountree Moore Ford responded

Thank you for the great review!

November 20, 2018

Amazing! Tammy is an amazing person. She helped me find the perfect car. I absolutely love it! It was easy and she did most the work! More

by SunnyD14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Dick, Eddie Gregory, Nicholas Wagner, Tammy Townsend
Nov 21, 2018 -

Rountree Moore Ford responded

Thank you very much for your amazing review!

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