Ramsey Subaru of Des Moines

This dealership continues to improve service Excellent service, however car was not washed despite showing salt from last snow. Will take car back to be washed using Fleet Wash ticket. Overall Excellent service, however car was not washed despite showing salt from last snow. Will take car back to be washed using Fleet Wash ticket. Overall rating: very. Good. More

Subaru wrx sti I knew exactly what I wanted from Ramsey Subaru and Paul Moser did everything he possibly could to make it happen. It was an overall great experience. I knew exactly what I wanted from Ramsey Subaru and Paul Moser did everything he possibly could to make it happen. It was an overall great experience. He’s very knowledgeable and exceeded my expectations. I would highly recommend. More

Oil change and tire rotation quick and easy. The work was completed within the time window estimated up front. The dirty air filter was shown to me before changing. All communications were profes The work was completed within the time window estimated up front. The dirty air filter was shown to me before changing. All communications were professional. Coffee and ample work area available while waiting. More

Head lights were not checked Our service appointment was 11:00 A.M. Dec.3. Later in the day as soon as our headlights came on, we noticed that the dim light bulb on the passenger Our service appointment was 11:00 A.M. Dec.3. Later in the day as soon as our headlights came on, we noticed that the dim light bulb on the passenger side was burnt out. Not happy that they were not checked like the report said they had been. Also the car had burnt oil on the engine and smelled for 2 days after service. We've had the burnt oil before, but this was the first time for for a poor service review. More

Above-and-beyond help with tire pressure Ramsey checked a tire that I thought wasn't holding air. They checked the tire, which was fine. Then the service adviser checked my gauge. He found it Ramsey checked a tire that I thought wasn't holding air. They checked the tire, which was fine. Then the service adviser checked my gauge. He found it was giving an inaccurate reading and took the time to recommend a more accurate model. He was patient, courteous, and proactive. More

Warranty Work was completed as promised Services are completed as promised. Facilities are clean and accommodating. Shuttle driver was AWESOME and courteous. I was acknowledged on each ar Services are completed as promised. Facilities are clean and accommodating. Shuttle driver was AWESOME and courteous. I was acknowledged on each arrival and attended to quickly. More

First oil change I took my 2018 CX-5 in for it's first oil change, the service guys were very polite, quick, explained the review sheet of what all they did to me. I took my 2018 CX-5 in for it's first oil change, the service guys were very polite, quick, explained the review sheet of what all they did to me. More

Great crew! Jessie Meyers and Michael Novak were the people I dealt with. I put the wrong name in for Jessie on a previous review. They were both very nice and we Jessie Meyers and Michael Novak were the people I dealt with. I put the wrong name in for Jessie on a previous review. They were both very nice and we had a great experience. We love our car!!! Please disregard the other review I sent with the wrong name. More

Everything yes excellent Go to service And nice people I am lucky I have it Having Subaru. I am recommend it my friend for Subaru serviceHave a nice day Go to service And nice people I am lucky I have it Having Subaru. I am recommend it my friend for Subaru serviceHave a nice day More

Routine service Always fast, always courteous. Everyone was nice to deal with from the service writer to the cashier. Waiting area was very nice and comfortable for m Always fast, always courteous. Everyone was nice to deal with from the service writer to the cashier. Waiting area was very nice and comfortable for my short wait. More