Ferman BMW

Waiting area is uncomfortable The waiting area is uncomfortable; customers and employees kept opening the door and the cold air kept blowing in the waiting area; there is a perfect The waiting area is uncomfortable; customers and employees kept opening the door and the cold air kept blowing in the waiting area; there is a perfect place to add clear glass in the area that would block the outside air. More

New car buying My expiernce from beginning to end was absolute amazing. Alex went above and beyond to get my perfect car at the right price. I will definitely be com My expiernce from beginning to end was absolute amazing. Alex went above and beyond to get my perfect car at the right price. I will definitely be coming back in the near future More

Very Good Buying a car is always a hassle. It usually involves deceit and dealing with smarmy individuals. Shockingly, this was not the case. Everyone at Fer Buying a car is always a hassle. It usually involves deceit and dealing with smarmy individuals. Shockingly, this was not the case. Everyone at Ferman was polite and respectful. The "Client Advisor", David Soto is the standard to which others should aspire. He is honest, straightforward and efficient. He does not play games. After buying probably 25 cars, this was one of the best experiences ever. More

Bob made purchasing a new car a great experience My daughter and I came into test drive a mini and Bob helped us out. We fell in love with the car and the friendly efficient way they treated us. My daughter and I came into test drive a mini and Bob helped us out. We fell in love with the car and the friendly efficient way they treated us. More

Awesome experience I highly recommend Ferman BMW. I worked directly with Charles and he was a true professional. I told Charles that I was looking at 3 different cars. I highly recommend Ferman BMW. I worked directly with Charles and he was a true professional. I told Charles that I was looking at 3 different cars. We test drove the M5, I thanked him for his time and told him I would be in contact. After test driving the other 2 cars (different brands), I called him back and requested another appointment. I returned with my wife and we moved forward with the purchase. There was ZERO pressure with Charles. He’s a sharp salesman that is extremely knowledgeable on the M5. If you are in the market for a BMW, you need to request Charles. He is a rock star sales man and has even followed up with me multiple times to ensure I am happy. More

Bought new x5 Gary and Erin in finance were both wonderful! They made the process so easy and were both great to work with. I’ll be back for my next car for sure. Gary and Erin in finance were both wonderful! They made the process so easy and were both great to work with. I’ll be back for my next car for sure. More

Wonderful customer service I highly recommend Ferman BMW. The service is wonderful, staff is very friendly and polite, and they go above and beyond the call of duty. I highly recommend Ferman BMW. The service is wonderful, staff is very friendly and polite, and they go above and beyond the call of duty. More

Doug Rocks Doug, The Service mgr was awesome. He provided me a private office to work in while I waited and kept me briefed on progress and costs. Couldn’t ask Doug, The Service mgr was awesome. He provided me a private office to work in while I waited and kept me briefed on progress and costs. Couldn’t ask for any better accommodations and support! Thanks! More

Our new 2019 X5 Our experience with Ferman BMW was superb (as usual). Our sales person Brian Gains took care of every single detail beautifully. Brian spent the tim Our experience with Ferman BMW was superb (as usual). Our sales person Brian Gains took care of every single detail beautifully. Brian spent the time to go over all of the pros and cons of leasing versus purchasing. I was overwhelmed by all of the items one could select to have installed on the vehicle and Brian handled all of that for us. The X5 we purchased is gorgeous. When we went to pick up the vehicle Brian had everything set up for us so there was no wasted time sitting around - we went right to work on getting the deal closed. We've used Brian for years and will continue to use Brian. Brian isn't the slightest bit pushy - rather he's pleasant, professional and extremely helpful. More

Overall very good I was expecting a clean inside windshield and owners manual even though it was a used vehicle . I thought there should have been a little room for neg I was expecting a clean inside windshield and owners manual even though it was a used vehicle . I thought there should have been a little room for negotiation More