Berman INFINITI Chicago

Great Overall Experience! Lauren is GREAT she was so helpful made me feel comfortable and worked very hard to get me into my dream car.. Thank you Lauren for making this proces Lauren is GREAT she was so helpful made me feel comfortable and worked very hard to get me into my dream car.. Thank you Lauren for making this process so easy.. I strongly refer her if you’re thinking about buying.. More

Good nothing major I had a pleasant experience. No major problems. Kelly was helpful and pleasant he was informative. This my second car purchased from Bermans and I a I had a pleasant experience. No major problems. Kelly was helpful and pleasant he was informative. This my second car purchased from Bermans and I always get service there. More

Quality service I received quality service at Berman Infiniti of Chicago. The service representatives were professional and friendly. Kelly Smith in the service depa I received quality service at Berman Infiniti of Chicago. The service representatives were professional and friendly. Kelly Smith in the service department is EXCEPTIONAL. If you want an excellent customer service experience, then ask for Kelly Smith. More

Amazing My customer service rep Kelly was amazing! He was extremely pleasant and welcoming. He was polite and knowledgeable I would come back because of him. My customer service rep Kelly was amazing! He was extremely pleasant and welcoming. He was polite and knowledgeable I would come back because of him. More

GREAT EXPERIENCE - HAPPY CUSTOMER Our experience with Ken Zeller was FANTASTIC! He took his time with us and addressed our needs. He was very upfront about everything and explained e Our experience with Ken Zeller was FANTASTIC! He took his time with us and addressed our needs. He was very upfront about everything and explained everything perfectly. I enjoyed the service that the Berman team provided and I'm now the happy owner of a QX60. I would 100% recommend him to ALL of our friends who are in need of auto purchases. More

Good service / Ridiculous Prices Great place to go get your Infiniti serviced. All the employees are nice and they always take really good care of you when you show up. One thing I do Great place to go get your Infiniti serviced. All the employees are nice and they always take really good care of you when you show up. One thing I don’t understand is why the prices are so expensive, you will have to spend a few hundred dollars of you want anything serviced, the only thing that is cheap is the oil change. More

Great service as always I always receive great service and can always get the appointment time that fits with my schedule. The wait time that is quoted to me is spot on and a I always receive great service and can always get the appointment time that fits with my schedule. The wait time that is quoted to me is spot on and always reasonable. More

Amazing service! The location was great! Downtown traffic in your new or used car! The people at Berman went above and beyond with the service they gave me! I recommen The location was great! Downtown traffic in your new or used car! The people at Berman went above and beyond with the service they gave me! I recommend this dealer to anyone looking to buy a new/used car. But espically Lauren she went above and beyond to make sure I was satisfied with my purchase. And I absolutely was she made the car buying fast easy and effortless. Lauren is by far the best at Berman :) More

Great oil change service ... and thanks for the top-notch car wash! In addition to the oil change, the multi-point inspection was very helpful, and I left with the car lookin ... and thanks for the top-notch car wash! In addition to the oil change, the multi-point inspection was very helpful, and I left with the car looking infinitely better than when it arrived! More

Consistently High Level Customer Service I’ve been going to Berman for nearly ten years. I’ve always had positive experiences at both the dealership and service center. First class customer s I’ve been going to Berman for nearly ten years. I’ve always had positive experiences at both the dealership and service center. First class customer service each and every time. Nick is always extremely helpful and communicates what’s going on with your vehicle. I highly recommend Berman Infiniti. More