Griffin Jefferson Chrysler Dodge Jeep RAM

Service experience Excellent customer service and very knowledgeable and helpful during service visit. Give options for the different things I needed done and offered he Excellent customer service and very knowledgeable and helpful during service visit. Give options for the different things I needed done and offered help financially. Friendly overall. More

Easy & thorough Able to set up convenient appointment time, easy drop off, nice waiting area, friendly staff. Only negative was oil change took longer than I expecte Able to set up convenient appointment time, easy drop off, nice waiting area, friendly staff. Only negative was oil change took longer than I expected...about an ho More

Purchase of a vehicle. I've worked with this dealership since the early 90's. I've purchased several new vehicles and have leased a couple also. Have always gotten good serv I've worked with this dealership since the early 90's. I've purchased several new vehicles and have leased a couple also. Have always gotten good service and great deals. More

The Good Guys This dealership and their employees really go above and beyond. From the moment I dropped my Jeep off, to the second I picked it up, I was kept inform This dealership and their employees really go above and beyond. From the moment I dropped my Jeep off, to the second I picked it up, I was kept informed and everything was fixed in a timely manner. I didn’t have to call them to check in, I didn’t have to stop by to get information. They took the first steps to reach out. I couldn’t be happier that I Chose Griffin More

Small town dealer with values Our second purchase from Havill/Griffin. We returned due to the low pressure/make you feel like family approach to doing business. We upgraded to a 20 Our second purchase from Havill/Griffin. We returned due to the low pressure/make you feel like family approach to doing business. We upgraded to a 2018 Dodge Grand Caravan GT from a 2009 Town & Country. Tammy is a true sales professional and made sure we understood all the new features of the GT and had everything ready to go when we arrived for a test drive and two days later when we picked it up. Greg makes financing extremely easy with no hard sell/upsell on warranties etc and is the best finance person we've dealt with over the years. Truly a stress free experience and we look forward to doing business with them in the future! More

Ford to Ram I have driven many different Ford pick ups for 20 years and really loved them. While looking at trucks this time, my husband suggested we look at th I have driven many different Ford pick ups for 20 years and really loved them. While looking at trucks this time, my husband suggested we look at the new Ram 1500 - I fell in love ! Awesome, quiet ride and the interior as well as new body style is very nice ! The bells and whistles are sweet !! :) More

Thank for years of amazing service! I have been doing business for 15 years with Tammy. This is my 7th purchase with this dealership. Everyone has always given amazing service from sales I have been doing business for 15 years with Tammy. This is my 7th purchase with this dealership. Everyone has always given amazing service from sales, finance, office ladies and garage staff. I love this place! Thank you Tammy and Greg for always being so helpful and going above and beyond! More

Good Experience Recall parts were installed. Service writer told me the truck would be completed within a time frame and would call. Didnt receibe a call but did ca Recall parts were installed. Service writer told me the truck would be completed within a time frame and would call. Didnt receibe a call but did call and repairs were completed. All went well just a little lack of communication. More

Exceptional Service Edgar and Hanna worked with me on both my cars. Both are very friendly and professional they both are part of the reason I always bring my vehicles t Edgar and Hanna worked with me on both my cars. Both are very friendly and professional they both are part of the reason I always bring my vehicles to Griffin in Jefferson. More

Pretty smooth process Moises did a good job for the most part. Needs to be more personable. Told us a tankful of gas included but did not carry through. Car buying process Moises did a good job for the most part. Needs to be more personable. Told us a tankful of gas included but did not carry through. Car buying process is usually more difficult than it needs to be. Thanks for asking for feedback. More