Crown Acura

Great Customer Service Bart Bartley took such good care of me and all my repairs on my vehicle. They got is done quickly and did an awesome job. Great customer service! Than Bart Bartley took such good care of me and all my repairs on my vehicle. They got is done quickly and did an awesome job. Great customer service! Thank you! More

My new RDX aspec 2019 I had an excellent service from Kyle for RDX aspec 2019. Also, John Pearson was so wonderful and greatful. I'm happy with the service, love the car a I had an excellent service from Kyle for RDX aspec 2019. Also, John Pearson was so wonderful and greatful. I'm happy with the service, love the car and enjoying my new ride. More

Easiest car trade ever! I was able to do almost the entire deal online and through text with sales. No surprises when I arrived at the dealership. 10/10 would recommend and w I was able to do almost the entire deal online and through text with sales. No surprises when I arrived at the dealership. 10/10 would recommend and would buy again from these guys. More

Exceptional Customer Service Dan Morris (General Mgr) leads by example and his customer focus is evident in all my interactions with Crown Acura staff. John Shaw (Asst Service Mg Dan Morris (General Mgr) leads by example and his customer focus is evident in all my interactions with Crown Acura staff. John Shaw (Asst Service Mgr) and Sophie Morris (Sales Manager) always extend exceptional customer service whether the contact be via phone or in person. On a recent trip in this month for service, from the time I arrived (everything was all set for my appointment) until the time I picked up my car (which was already in the lane to be picked up) I felt personally very well cared for and confident that my car would also be handled in the same manner! I cannot more highly recommend this dealership -- sales as well as service! They always go the extra mile and it is appreciated! More

Left Happy! Coming from Texas we found that the Tampa area was highly invloved in the automobile dealership market. After visiting several establishments we were Coming from Texas we found that the Tampa area was highly invloved in the automobile dealership market. After visiting several establishments we were very impressed with the staff and selection at Crown Acura. We found the car we were looking for and the process was painless. In and out within 2 hours, leaving with the car of our dreams. Thanks Crown Acura. More

It could not be better, Friendly service all the way. I knew the RDX was a newly designed for 2019 so the car was a no brainer. I never thought I would lease a car but Gary gave me so much info that I co I knew the RDX was a newly designed for 2019 so the car was a no brainer. I never thought I would lease a car but Gary gave me so much info that I could understand easily. That made my day I felt that I made a friend that I could trust. Bought the car the next day. More

Leasing for the fifth time. Yesterday I took delivery of a 2019 MDX A Spec from Crown Acura. This is the fifth time I am leasing a vehicle from Crown. I am always coming back to Yesterday I took delivery of a 2019 MDX A Spec from Crown Acura. This is the fifth time I am leasing a vehicle from Crown. I am always coming back to Chris Duncanson, my sales consultant. Chris is the most professional, knowledgeable, and experienced in dealing with clientele that are looking for a high quality vehicle at a reasonable price. He makes sure that you get the vehicle for a great price and the whole buying/Leasing experience is smooth and painless. Crown Acura is really fortunate to have such a great professional on their staff. More

Love Crown Acura service! Big thank you to John Shaw @ Clearwater Crown Acura for always looking out for the customer in a kind way. Excellent communication regarding service n Big thank you to John Shaw @ Clearwater Crown Acura for always looking out for the customer in a kind way. Excellent communication regarding service needs & assistance with savings on service cost which will keep us coming back! More

John Shaw Acura Clearwater 1/3/19. When you have valuable days off from your 9-5 job, the last place you want to be is at a car dealership. However, we all know we have to do 1/3/19. When you have valuable days off from your 9-5 job, the last place you want to be is at a car dealership. However, we all know we have to do it to maintain and prolong the health of our cars. John Shaw at Acura Clearwater made sure I was pampered, informed, and he provided the rationale and education I needed to make decisions on maintenance recommendations. John was a pleasure to work with and answered all my questions -- even the ones about the fancy coffee machine that made good, strong coffee, and where the gooey chocolate chip cookies were! The new customer lounge had a charging station and a huge big screen TV that made the time pass quickly. After getting comfortable, I wasn't sure "I" was ready to leave when my car was ready! Thanks, John Shaw. You went above and beyond. Customer Service skills are really tough to teach because, at their core, it has to come from the heart first. More

Very Friendly Staff I’ve been bringing my vehicles to Crown Acura for many years. John Shaw (Service Advisor) is professional,knowledgeable,honest,efficient and trustwort I’ve been bringing my vehicles to Crown Acura for many years. John Shaw (Service Advisor) is professional,knowledgeable,honest,efficient and trustworthy! Best Regards Sonja More