Matthews Chrysler Dodge Jeep Ram

Horrible experience not one good thing to say go elsewhere Absolutely horrible experience I secured financing before I even called dealership to buy a Ford Flex we wanted I had to call this guy 5 times on my o Absolutely horrible experience I secured financing before I even called dealership to buy a Ford Flex we wanted I had to call this guy 5 times on my own because he never would call me back every time he said he would not once did he finally got to speak we agreed to a price I said I would come tomorrow he than said well let me see if my finance can get u better deal even though I had that done already so I said that’s fine please send me a video of vehicle running and pics as I’m 8 hours away and he said would do that and have his finance call me 3 days later still nothing so call back to say it’s ok we will use our finance and just come get the car we need it ASAP he says well now something is wrong with it and has a warning light on but he doesn’t know why said would have a answer for me that day been 4 days now and still nothing Andy is a joke and a horrible salesman never ever would I recommend this place or him stay away More

Holly is awesome! Customer service was awesome! Holly went above and beyond to help me get my Jeep in and the oil changes on it! I got my car back with the floors vacuu Customer service was awesome! Holly went above and beyond to help me get my Jeep in and the oil changes on it! I got my car back with the floors vacuumed! Thank you Hometown Dodge and Holly! More

Awesome They we're professional and personal best service I've ever had I highly recommend Hometown Dodge to everyone they will take care of you and your need They we're professional and personal best service I've ever had I highly recommend Hometown Dodge to everyone they will take care of you and your needs. More

Very professional, Timely, and friendly I was greeted very friendly and professionally when I made my appointment. When I arrive for my appointment they greeted me, reviewed why was there wi I was greeted very friendly and professionally when I made my appointment. When I arrive for my appointment they greeted me, reviewed why was there with me, showed me to the waiting room and explain that the coffee was there for my convenience and to make myself comfortable. When the service was complete, which was very shortly, they notified me that my truck was ready for me to pick up. More

Attention to Detail Overall, the dealership worked everything out with me, there were some changes in management during the sales process. My only real complaint is that Overall, the dealership worked everything out with me, there were some changes in management during the sales process. My only real complaint is that they had told me floor mats had been ordered for my vehicle, which they were not and they had a month to do so, as well as the truck was not very detailed/cleaned when I arrived. There were scratches on the paint (that were and should have been buffed out before the truck was listed, scratches to some plastic door panels (that will need to be replaced) and the inside, there was dirt in all the vents, windows looked like they had dog slobber on them. I just think they should have taken a little more time and paid attention to the details. The truck I purchased was a good truck, I am just having to spend some time (and a little money) getting these small items up to par. My Salesman was good and Cass was awesome to work with in finalizing the deal. More

WILL NEVER RETURN AS A CUSTOMER. Bought our vehicle from them brand new and have had for over 3 years now. Recently had some issues and took it in as we purchase AS A CUSTOMER. Bought our vehicle from them brand new and have had for over 3 years now. Recently had some issues and took it in as we purchased an extended warranty on it and live close to the dealership. Only thing that needed fixed was the switch on the rear hatch. Simple right, wrong. Collected our deductible and said it was fixed. A few months later same problem. Took in again and they told is it would be ready the following day would look at it first thing that morning. We returned the next day at 5 and it hasn't even been so much as moved from the parking place we left it in so we left to return the following day. They have to order in a part and will be a few days. We go to leave and vehicle won't even start. Mechanic has to come out and jump it. We don't really think anything of it, have never had any prior issues of this nature. We return home and take it back in the following week after the part comes in. We leave it and return 2 days later to pick it up all set they tell us. GUESS WHAT however. Vehicle again will not start, battery is again completely dead, no issues, should not be a problem we are told and it is again jumped, we are charged our deductible yet again and leave to go home. Next morning. AGAIN is dead and we have to jump it in order for my wife to get to work. Later that afternoon she is again stranded in town and I went to jump her again to get home. Dealership called CANNOT BE RELATED TO OTHER ISSUE but we will pick it up and look into it. NEXT DAY after they are supposed to pick it up first thing in morning nobody has called or picked up vehicle THAT WILL NOW NOT KEEP A CHARGE NOR START and after SEVERAL phone calls they finally arrive after 4 to pick vehicle up. MANAGER is called and proceeds to tell me that they will replace the battery even though they couldn't have caused the issue and they WONT CHARGE us for it though. WOW WHAT A NICE GESTURE since it had ABSOLUTELY NO ISSUES PRIOR TO VISITING THEIR SERVICE DEPARTMENT. They now have the audacity to call is almost weekly's since trying to sell us a new vehicle etc. WOULD ABSOLUTELY NOT RECOMMEND THEM FOR ANYTHING WHATSOEVER AND WILL NEVER BE BACK FOR ANYTHING. Handled completely wrong in every way from start to finish More

Very satisfied with service received! Purchased a 2017 Jeep Wrangler from Hometown Dodge. Andy was the salesman that greeted us with a handshake and a smile. I test drive a couple of the J Purchased a 2017 Jeep Wrangler from Hometown Dodge. Andy was the salesman that greeted us with a handshake and a smile. I test drive a couple of the Jeeps on the lot and went back and fourth between two options for hours. After a long day and decisions finally made I picked the one I wanted. They were short handed that day so it took a bit longer than normal I’m guessing but it wasn’t a bother. Even the parts guy came out and helped with the sell to get my Jeep perfect! I am very happy with my purchase and the service received. Thank you, Andy, Cass, Justin and CJ in the service department who was off the clock helping me. More

Left my truck dirty. Spend 2 hours detailing my truck the night before my service visit. When I picked up my truck after the service visit, there were footprints on the fl Spend 2 hours detailing my truck the night before my service visit. When I picked up my truck after the service visit, there were footprints on the floor mats and greasy handprints on the hood. More

Love our new car!! Process was so easy! We told them what we wanted and they got it done for the price we wanted! We would recommend them to friends! Process was so easy! We told them what we wanted and they got it done for the price we wanted! We would recommend them to friends! More

Very friendly and timely with my oil change .. Very friendly and the new waiting area is very comfortable. Prices is very reasonable they are always very helpful and they do a good check on the veh Very friendly and the new waiting area is very comfortable. Prices is very reasonable they are always very helpful and they do a good check on the vehicle when I bring it in for service More