Hayes Chrysler Dodge Jeep of Gainesville

Good service The wait time is always long, but it’s quality work and great oil change deals. I have used them for four years now and I would recommend their servic The wait time is always long, but it’s quality work and great oil change deals. I have used them for four years now and I would recommend their services. More

Great no problem at all I think this is a great place to go and look for cars the salesman who Sold my car was just outstanding Jonathan Verna knows his stuff and he has a I think this is a great place to go and look for cars the salesman who Sold my car was just outstanding Jonathan Verna knows his stuff and he has a great personality and I’m glad y’all have someone like Him on board More

Excellent Customer Service! Jody at Hayes of Gainesville is a breath of fresh air. He was so patient with us while we were trying to make a decision. Jody really listened to our Jody at Hayes of Gainesville is a breath of fresh air. He was so patient with us while we were trying to make a decision. Jody really listened to our wants and needs in a vehicle and found the perfect one for our family. We actually visited another dealership the same day but ended up walking out because of the way we were treated. After having met Jody at Hayes, no one could compare. We feel like we gained a friend through our car buying experience. We have always done business with Hayes and will continue to do so because of their great customer service. Ruben in finance was also fantastic. He and Jody made the "stressful" part of the car buying process the easiest. I'll recommend Jody at Hayes to all of my friends and family!! More

Jeep Wrangler Sales and fianance staff were professional and courteous. Took time to work with us and answer all questions. Did not feel rishwd or pressured by anyo Sales and fianance staff were professional and courteous. Took time to work with us and answer all questions. Did not feel rishwd or pressured by anyone. More

Great sales people and very friendly Very professional and very fair. Good pricing I walked out of mall of Georgia jeep because of rudeness and this was my first time car shopping here. V Very professional and very fair. Good pricing I walked out of mall of Georgia jeep because of rudeness and this was my first time car shopping here. Very good customer service. Walked out with a great jeep More

excellent service I brought the car for an urgent factory recall. Received inmediate attention, comprehensive answers to every question asked and timely service. Very I brought the car for an urgent factory recall. Received inmediate attention, comprehensive answers to every question asked and timely service. Very courteous and efficient staff More

Very nice and helpful Tracy and all the staff were very helpful. She listened to what said I wanted and they made it happen. Everybody was kind and fiendly. I was happy wit Tracy and all the staff were very helpful. She listened to what said I wanted and they made it happen. Everybody was kind and fiendly. I was happy with them explaining everything and they were very knowledgeable about the vehicle and the systems of the vehicle I was looking at. Thank you to everyone at Hayes! More

Great salesperson Tracy is awesome if you are looking for a used vehicle I highly recommends her she will give you a good deal and an honest deal Tracy is awesome if you are looking for a used vehicle I highly recommends her she will give you a good deal and an honest deal More

RAM 1500 service Had a couple rough service visits previously but my visit on 1/15/19 was excellent. Received a tutorial on how to use my fog lights and didn't feel li Had a couple rough service visits previously but my visit on 1/15/19 was excellent. Received a tutorial on how to use my fog lights and didn't feel like a total idiot afterwards. Rick was very kind. Recall, oil change and rotation taken care of quickly and professionally. More

Service Dept. Dropped the ball then Lied about work done. So we scheduled a service for our Dodge Van because it was making some strange rattling noises and was under warranty. After 4 Business days they st So we scheduled a service for our Dodge Van because it was making some strange rattling noises and was under warranty. After 4 Business days they still had not even looked at the vehicle. After many calls they finally said they replaced the rear shocks and we were ready to go. This was day 8 and they knew we needed the car back to go on vacation. Well, after picking up the car the noise was still there. But believing they did the work they said they did we went on our trip. The noise got worse and we decided to go to a different dealership. Low and behold the Shocks were never replaced. HAYES not only lied to us, but put my family at risk. After speaking with the service manager we cannot express it enough how dishonest and unprofessional their service dept. is. Stay away! I wonder if they billed Corp Dodge for the warranty work they never did? More