Direct Auto Team - MA

I bought my new (used) 2021 Kia Sportage from direct auto team. Dmitry and his team provided excellent customer service from the minute I walked in the showroom. They were very friendly and caring and great team. Dmitry and his team provided excellent customer service from the minute I walked in the showroom. They were very friendly and caring and great to work with! I took the car for a test drive, and the car was so clean and spotless and ran very smooth. They also helped with license plate registration & car loan which made it so much easier. I would highly recommend direct auto team to anyone! More

The Direct Auto Team provides outstanding customer support. They were awesome from the moment I walked into the dealership thru delivery. But it didn't end there. After getting home, I encountere support. They were awesome from the moment I walked into the dealership thru delivery. But it didn't end there. After getting home, I encountered a couple of issues with my new used car and Dmitry and his team did everything in their power to make things right. The car is perfect and I truly appreciate Dmitry, Andre and the mechanic team for everything they did! More

Sent 3 inquiries up online about a vehicle,,,, no response in 4 days, vary poor service response in 4 days, vary poor service More

Dmitry and his team were great from start to finish. The whole process was low-pressure, easy, and straightforward. Very positive experience all around! The whole process was low-pressure, easy, and straightforward. Very positive experience all around! More

Was fortunate enough to find 2002 BMW M5. Was working with Demitry in setting up the sale and was not disappointed, not in the least. The customer service was above and beyond, as it should Was working with Demitry in setting up the sale and was not disappointed, not in the least. The customer service was above and beyond, as it should be when you’re looking for a car of this character. After I receive the vehicle it was even better than described and how it presented itself. I can’t say enough about the direct auto team, I finally got the car of a lifetime. More

Purchased 2003 Land Cruiser in “mint condition” in April of ‘20. Concerned about rust on vehicle that age, asked Dmitry about it and he described it as a “little surface rust” and I hired mobile pre-purchas of ‘20. Concerned about rust on vehicle that age, asked Dmitry about it and he described it as a “little surface rust” and I hired mobile pre-purchase inspection firm to look for same. Report did not cite rust as it had been newly under coated. Within 2 weeks, I had to spend $1200 to repair rusted out steering components. A year later, I experienced total brake failure while driving and narrowly avoided a serious accident. Took to garage specializing in restoring vintage Land Cruisers and their assessment is the rust is so extreme, they stopped their inspection and characterized it as without any value. Repairing brakes alone would cost more than I pd for vehicle ($15k) due to entire frame and undercarriage being rusted out (brakes, shocks, gas tank, etc.) I live in the South, have owned it for 16 months, covered it since owning and have driven it a total of 1000 miles between visits to the shop. Clearly he saw amount of rust and applied undercoating to conceal and misrepresent. I now have a vehicle that is unusable and can’t be sold for anything but scrap and effectively unrepairable at any cost. Oddly, he hasn’t responded to my messages on the topic or my offer to sell that “mint condition” back to him. My next stop is likely legal action and wanted to share this so someone else may think twice before buying from this dealer. More

Great team ,listen my concerns and open to review my offer, worth to call them with a offer offer, worth to call them with a offer More

I had a great experience buying a car from Dimitry at Direct Auto in Canton MA. First of all, he returned a call I made to him on a Sunday morning when the dealership was closed. The car was ready to go Direct Auto in Canton MA. First of all, he returned a call I made to him on a Sunday morning when the dealership was closed. The car was ready to go out front when I got there, his dealership is nice, clean, friendly, and professional. In the world of used cars (not to mention the new car shopping experience), you couldn’t do any better than going there. Honest and trustworthy, you can’t hope for anything better. Also, I love my new 535ix wagon. More

Dimitri and team were a pleasure to work with. The Volvo we purchased is exactly what I was looking for. I absolutely love it !!!! Dimitri made the whole experience a pleasure. The vehicle is in excellent we purchased is exactly what I was looking for. I absolutely love it !!!! Dimitri made the whole experience a pleasure. The vehicle is in excellent condition and we will for sure be back to purchase another. Terry & Karen Judge More

I just purchased a 2008 Honda Element EX at Direct Auto Team but before I did, I did my research and after a nationwide search for that make and model, I found that Dimitry and Direct Auto Team offered, by Team but before I did, I did my research and after a nationwide search for that make and model, I found that Dimitry and Direct Auto Team offered, by far, the best car with the lowest miles and the most desirable price available anywhere. And, he also arranged for the best financing rates, as well. He's a gentleman and a pleasure to work with, accommodating, honest, hassle-free and fair. I highly recommend him and his team! Thanks, Dimitry! It was a pleasure meeting you and working with you!!! More