Classic Hampton Auto Mall

Don’t work on service advisor named Rachel if you don’t like to get stress and stuck their for 6 hours because she doesn’t do her job because she was busy on her cellphone and setting down. My if you don’t like to get stress and stuck their for 6 hours because she doesn’t do her job because she was busy on her cellphone and setting down. My wife brought our car for state inspection and get the auxiliary battery check. My wife and my kids stuck their for 6 hours they missed lunch and stuck in traffic. Because Rachel told her that it takes 2 hours, but after 2 hours my wife never heard from her my wife found out that she went to lunch and when she came back she told my wife wait for 30 minute before she will find out the status and then she told my wife that it need to change the battery and she never update my wife if our salesman don’t help my wife about the status of our car maybe that still over there. She never do her job . I don’t know why she still on this job. Service manager I hope you do something on this person. More

Very quick and efficient exceptional quality of people Was up from Fla to help with buying a vehicle for one of my boys,had a few days to get things done.Wendell Towe helped take care of things promptly an Was up from Fla to help with buying a vehicle for one of my boys,had a few days to get things done.Wendell Towe helped take care of things promptly and made sure we were taken care of like family, thank you Wendell. Pamela Farmer was our finance specialist very professional and looking out for us at every step.I only wish they would move to Florida to help with my other 3 sons.God bless you all and thank you so much Semper Fi J D Kuhlman More

Very customer friendly and oriented. Good experience.. Great customer service. I would use this dealership again when looking for an automobile. Fair price and great selections. Service bays are kept clean Great customer service. I would use this dealership again when looking for an automobile. Fair price and great selections. Service bays are kept clean and appearance mean a lot with the service bays. Very strategic. More

Major issue with Smart car Agian I am still having stall issues with this Smart. I bought a rental Tysinger used. The check engine light comes on and there is a service due 190 days a I am still having stall issues with this Smart. I bought a rental Tysinger used. The check engine light comes on and there is a service due 190 days ago that come on. I was told I had to pay 599.00 to get the service due 190 days ago light off, not happy with this price or the fact that I was promised that light would be fixed by AJ Phillips on one of my visits when the gas tank had to be replaced he told me some items had to be replaced and that it would be covered. Very disappointed on this Smart purchase. More

Excellent Finance Customer Service We were given so many test drives it was unreal. Each time we were not satisfied, our associate Karone Johnson was able to find another vehicle that w We were given so many test drives it was unreal. Each time we were not satisfied, our associate Karone Johnson was able to find another vehicle that we could test drive. He was patient and very knowledgeable when asked about the pros and cons of the lease options. We probably wouldn't have settled on our purchase if he had not helped us explore our options. Once settling on a vehicle we realized it wasn't exactly in our price range, but he worked with his Manager Chris Hicks and us to give us the best solution for our situation. They made it affordable for right now when we were just browsing and not looking to actually purchase for another month. We didn't think we could afford it, but they made it so we could. We couldn't be happier. When we transitioned over to the paperwork aspect of the purchase we were pleasantly surprised with the personable attention to detail given by Pam Turner. She made us feel so at ease during a sometimes nervous situation. When we were unsure she gave the best advice for our situation. She went above and beyond to convey her experience and connect with us on a personal level that really stuck with us. She took the extra time out of her day to stay late and make sure every form was complete and explained to us in a manner where we both felt comfortable. More

First Audi-Best Dealership ever! We got a 2019 Audi A3 this last week. I have had numerous brands of vehicles from dealers throughout the United States and never had the experience I We got a 2019 Audi A3 this last week. I have had numerous brands of vehicles from dealers throughout the United States and never had the experience I did at Tysinger. It was an absolute pleasure. Leon, our salesman was amazing. He was on top of everything and had a great attitude the whole time. The sales manager greeted us and was apart of the process from A to Z, which I have never experienced. He found a way to get us the best deal possible and thought of our future in regards to where we will be financially. I am going on 20 years in the Navy and the sales manager leadership was on point. I want to work for a team like this when I retire in August. Thank you all for the impeccable service and allowing us into your family. Oh, the car is amazing as well. We will be back in the future. More

Amazing First- Time Buyer Experience! This was my first ever car-buying experience and Lloyd made it easy. He helped me to find the exact car that was perfect for me and had all of the fea This was my first ever car-buying experience and Lloyd made it easy. He helped me to find the exact car that was perfect for me and had all of the features that I was looking for! In addition, I didn't feel pressured to buy, and he explained all of the options in the various cars that I was looking at and helped me to narrow down the exact car that was perfect for me. Lloyd is amazing at what he does and truly cares about what you want as a potential buyer. When it came to financing Pam was amazing and helped to get me the car that I loved and could afford. She is an extremely hard worker that does what she can to make sure that you are able to drive off in the car of your dreams. Overall, my experience was amazing and I would definitely come back in the future and buy my next car from Lloyd! More

Awesome Team Mrs. Pamela and Minu where so awesome as a team. Got in from GA and handle some business and it didn’t take long. Thanks again, Dianne Mrs. Pamela and Minu where so awesome as a team. Got in from GA and handle some business and it didn’t take long. Thanks again, Dianne More

Best Sales/Service Ever! Best Sales/Service Ever! Recently purchased a vehicle from Sales Rep Bobby Walters. Exceeded my experience and was AWESOME every step of the way! Best Sales/Service Ever! Recently purchased a vehicle from Sales Rep Bobby Walters. Exceeded my experience and was AWESOME every step of the way! Yvonne More

Super helpful Hunter was great in my whole car buying process. Super relaxed and honest yet very knowledable and help ful. Very thankful he was the one to help with Hunter was great in my whole car buying process. Super relaxed and honest yet very knowledable and help ful. Very thankful he was the one to help with our process. More