Koons White Marsh Chevrolet

Excellent Buying this car was very easy. The internet price was very accurate, Buddy my salesman was eager to sell and I got a more than fair offer for my trade Buying this car was very easy. The internet price was very accurate, Buddy my salesman was eager to sell and I got a more than fair offer for my trade. Morgan in finance had the paperwork in finance finished very quickly. Overall easy experience buying a used car. More

RICHIE RAMKELAWAN SERVICE I HAD THE PLEASURE OF WORKING WITH RICHIE ON THE PURCHASE OF MY NEW CAR TODAY. HE WAS GREAT! HE WAS VERY EFFICIENT AND THOROUGH. HE TOOK EVERYTHING WE I HAD THE PLEASURE OF WORKING WITH RICHIE ON THE PURCHASE OF MY NEW CAR TODAY. HE WAS GREAT! HE WAS VERY EFFICIENT AND THOROUGH. HE TOOK EVERYTHING WE ASKED HIM INTO CONSIDERATION AND WENT ABOVE AND BEYOND TO MAKE THIS DEAL HAPPEN AND TO MAKE US HAPPY. I WOULD ABSOLUTELY RECOMMEND HIM TO ANYONE LOOKING TO PURCHASE A VEHICLE. OUTSTANDING SERVICE AND A WONDERFUL PERSONALITY. BEST I HAVE WORKED WITH TO DATE! More

#1 dealership in Maryland Quick&easy was in and out in a couple hours great service!! Koons (White Marsh) is the best. Buddy price has a customer for life. Quick&easy was in and out in a couple hours great service!! Koons (White Marsh) is the best. Buddy price has a customer for life. More

Jerry gets it done ✅ I worked with Keith Siegel on getting into a 2018 Suburban. He kept me updated on availability. A few people would come into the dealership and glance I worked with Keith Siegel on getting into a 2018 Suburban. He kept me updated on availability. A few people would come into the dealership and glance at it and if it there was no offer made he’d let me know. That was great. Eventually I visited the dealership to look at the truck. I thought it had a black interior but it was a nice clean Dark Ash and changed my mind. I actually liked that better than the black interior. I came back later that Saturday and worked with John Spahn and Jerry to get the deal working on the truck because Keith had left for the day. In under an hour I was driving off the lot. It was a really smooth process. John was super personable and made sure I was taken care of. I happened to be the last one in the dealership on a Saturday night. Jerry also made sure my offer was solid before sending me over to Kelly to sign off on everything on her cool desktop docusign platform. Semper Fi John. I’ll catch you in the gym Jerry. Thanks Koons!!! More

New Equinox Buddy and the staff a Koons Chevrolet were awesome. We told him what we wanted and he delivered! Seamless car buying experience. Sheri in the finance Buddy and the staff a Koons Chevrolet were awesome. We told him what we wanted and he delivered! Seamless car buying experience. Sheri in the finance department made majic happen. Will definitely buy from Buddy again. More

New Truck This was my first brand new vehicle and working with Morgan made the hassle of buying a new car so easy! I was in and out of the dealership in a littl This was my first brand new vehicle and working with Morgan made the hassle of buying a new car so easy! I was in and out of the dealership in a little over an hour. I would definitely recommend Koons to anyone looking for a new or used vehicle! Thank you Morgan! More

Excellent I was a purchaser from out of state, but Koons had the vehicle I wanted. I was able to work the deal very efficiently and flawlessly with Morgan via t I was a purchaser from out of state, but Koons had the vehicle I wanted. I was able to work the deal very efficiently and flawlessly with Morgan via text and email, she was great!!! More

Fast,Friendly, and Courteous The experience we had with the entire staff was unexpected and very pleasant. No pressure, just provided the products, options, and services in a pro The experience we had with the entire staff was unexpected and very pleasant. No pressure, just provided the products, options, and services in a professional manner. Very different from most of the other dealerships. More

Richie was great. Very friendly and helpful. Had a great experience at Koons of white marsh. Richie Ramkelawan was totally honest with us about everything. Kelly Paris Very friendly and helpful. Had a great experience at Koons of white marsh. Richie Ramkelawan was totally honest with us about everything. Kelly Paris was very fast. Love Koons! More

Don’t trust their quoted prices. After searching for a Tahoe for my son for a month or two, we found one on the Koons Chevrolet White Marsh website. After speaking to John Spahn, sale After searching for a Tahoe for my son for a month or two, we found one on the Koons Chevrolet White Marsh website. After speaking to John Spahn, sales person at this location, we were quoted a price for the truck - we agreed to the price. A couple hours later I spoke to Martin, a sales manager, and confirmed the price as well as the documents we would need to complete the purchase and scheduled an appointment for 9am this Saturday morning. My son was super excited as he hasn't had a new car before. Four hours later John called me to say the price was $10,000 more then we agreed upon. I asked how this could be the case since they advertised it at a certain price on their website? John said there are upgrades that needed to be added to the price. Keep in mind, all these “upgrades” were listed on the website as part of the vehicle package. My son is bummed and I am deeply disappointed that this dealership doesn't honor the deals their sales people AND sales managers make with customers. I have a screen shot of the price listed on the website before the bait and switch More