MINI of Towson
Towson, MD
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No "mini" review for MINI Allen Rolocut & Yoni Baron are my guys. Anytime I need service, they provide with a smile, positive attitude, and extreme pleasantness, whether in pe Allen Rolocut & Yoni Baron are my guys. Anytime I need service, they provide with a smile, positive attitude, and extreme pleasantness, whether in person or by phone. Currently, I am driving my third MINI in a row. Think I love this brand? You bet! But I also love everything else that comes with it, including my service guys. More
The Best in the business Just purchased a 2009 Mini Cooper from a private seller and came to get it serviced from start to finish I received nothing but the best customer serv Just purchased a 2009 Mini Cooper from a private seller and came to get it serviced from start to finish I received nothing but the best customer service More
Making car service a pleasant experience Having to take your car for service is seldom a fun day. But, with Allen Rolocut as your service advisor, it’s a stress-free experience. Having a cle Having to take your car for service is seldom a fun day. But, with Allen Rolocut as your service advisor, it’s a stress-free experience. Having a clean, comfortable waiting area and a friendly, helpful staff is a big bonus as well. I can’t imagine having my Mini serviced anywhere else! More
Fantastic Service!! Amazing and astounding service! And wonderful staff!! Nice and quiet sitting area with healthy drinks and snack snacks!! And I am in love with all Amazing and astounding service! And wonderful staff!! Nice and quiet sitting area with healthy drinks and snack snacks!! And I am in love with all the MINI’s !! More
Mini Baltimore Needed warranty maintenance done before vacation. Received appointment right away and service was prompt. Staff excellent. I was highly pleased with t Needed warranty maintenance done before vacation. Received appointment right away and service was prompt. Staff excellent. I was highly pleased with the entire process. Thanks More
Great service on a wonderful car! Jonathan (Yoni) Baron has provided yet another great service! Yoni has such a fantastic helpful personality and always aims to please! See you next Jonathan (Yoni) Baron has provided yet another great service! Yoni has such a fantastic helpful personality and always aims to please! See you next visit!! More
So THIS is what dealer Service is supposed to look like! Had an entirely effective experience with the Mini Baltimore Sevice Dept...diagnosing the engine light, discussing 3 problems, and choosing which prob Had an entirely effective experience with the Mini Baltimore Sevice Dept...diagnosing the engine light, discussing 3 problems, and choosing which problems needed addressed immediately. I must say there was high technical understanding and customer advocacy by Jonathan (Yoni) Baron. Thank you! More
Exceptional Mini Service I purchased my second Mini Cooper from the Baltimore dealership in 2016 from Jeff Testerman, I have been servicing my 1st mini with Yoni since 2014. Y I purchased my second Mini Cooper from the Baltimore dealership in 2016 from Jeff Testerman, I have been servicing my 1st mini with Yoni since 2014. Yoni always goes beyond expectation and is so very helpful. Yoni has always gone the extra mile to make sure I am aware of any and all details on service, have all of the resources I need to make my visits as productive and painless as possible, and even makes sure I can use an office to continue to work remotely while I wait on the service. Yoni is exceptional and the entire Mini of Baltimore staff are the best people I have worked with in years. If I could afford a 3rd mini I would only buy from Mini of Baltimore. More
Customer care Yoni knows his product well and is very professional in relating the service requirements and issues to his customers. My car service was carried out Yoni knows his product well and is very professional in relating the service requirements and issues to his customers. My car service was carried out on time and finished when promised. More
New Mini Cooper I purchased my second Mini Cooper from the Baltimore dealership this year. I recently had a problem with the air conditioning. Yoni was able to secure I purchased my second Mini Cooper from the Baltimore dealership this year. I recently had a problem with the air conditioning. Yoni was able to secure an appointment, a loaner car and very friendly service quickly. He kept me updated on the status of my repair and had everything fixed in a short time. His customer service was outstanding. Thank you!! More