Mark Christopher Auto Center

First Time Visitor This was my first time taking my car to Mark Christopher Cadillac and Nobu was the service writer that I scheduled an appointment with based on great This was my first time taking my car to Mark Christopher Cadillac and Nobu was the service writer that I scheduled an appointment with based on great reviews I read from previous customers. I must say, he was very professional and courteous just as I had read. My vehicle did get dropped off late, so it ended up staying overnight. I was having it looked at for a few different concerns and Nobu did reach out to me the following day to let me know the status. Unfortunately, my car ended up having to stay a second night and wasn’t actually ready for pick up until sometime after 3pm. Service is open until 6pm, so i was able to pick it up that evening before closing time. The checkout process was very easy: Nobu walked me over to the cashier and she quickly and efficiently had everything ready to go and advised me that my car would be pulled up soon. After about a 10 minute wait my car was pulled up to me and the keys handed over. Despite the great experience thus far, I was quite disappointed that my vehicle was delivered so dirty. All other dealers where I’ve had my car(s) serviced have always washed my car before handing it over. I understand that perhaps this isn’t the policy at Mark Christopher, but the worst part was the fact that the interior was also very dirty. Now I know for a fact that my car was not dirty when i dropped it off. It literally had debris (lint, dirt?) all over the passenger floorboard (no one sits on that side!) and the driver’s side-door panel had big oily-looking spots all over the armrest and spreading downward. As part of my service requests, I had them look at the display screen and radio as part of my concerns and this area was also full of greasy fingerprints. All of this was so disappointing to me and maybe more so, because this is a Cadillac dealership after all. More

Excellent service upon arrival My experience with purchase and service of my vehicle has been and continues to be positive. I like the Mark Christopher dealership. Sometimes I just My experience with purchase and service of my vehicle has been and continues to be positive. I like the Mark Christopher dealership. Sometimes I just browse and enjoy all the nice vehicles they make. I used to own the Corvette and would like someday to own again. More

Best service provided every time Every time I come to Mark Christopher I get treated awesome and never have an issue. My service rep Ray is the best and he makes sure I’m taken care Every time I come to Mark Christopher I get treated awesome and never have an issue. My service rep Ray is the best and he makes sure I’m taken care of every time. Thank you, Ray! More

Great guys Fady and Armando made everything so easy. Called before I made the trip to the dealership. Every thing was ready and waiting when I arrived. Great exp Fady and Armando made everything so easy. Called before I made the trip to the dealership. Every thing was ready and waiting when I arrived. Great experience with Armando. More

Quick and easy. The dealership was very friendly and efficient , courteous also they did not pressure me at all. They made me feel very comfortable. I was very happy The dealership was very friendly and efficient , courteous also they did not pressure me at all. They made me feel very comfortable. I was very happy with my experience. More

Best dealer ever Mark Chistopher never lets me down. They have serviced all of my vehicles for over 25 years. They are always fair and courteous to me. I would strongl Mark Chistopher never lets me down. They have serviced all of my vehicles for over 25 years. They are always fair and courteous to me. I would strongly recommend this dealer to anybody. Thank you Mark Christopher!!!!! More

Service on Malibu I had a great experience at the service department friendly helpful service writer was very helpful. He got me in and out. Was very friendly and fix I had a great experience at the service department friendly helpful service writer was very helpful. He got me in and out. Was very friendly and fixed the issue with my car More

One of the best experiences I’ve ever had especially with my advisor Sam. Since the moment I walked in the doors to the moment I left after pick up my experience with Chevy dealership was miraculously great my advisor Sam. Since the moment I walked in the doors to the moment I left after pick up my experience with Chevy dealership was miraculously great my advisor Sam was one of the best advisers I can Ask for. Thank you Chevy for your service More

Services Good service from employees very specific with details on what is needed and recommend services very knowledgeable and detailed. . Friendly and courte Good service from employees very specific with details on what is needed and recommend services very knowledgeable and detailed. . Friendly and courteous employees and pleasant atmosphere. More

Recall Volt software update was a recall by GM to address battery voltage monitoring. I’m not sure what I will see differently in the cars performance. Volt software update was a recall by GM to address battery voltage monitoring. I’m not sure what I will see differently in the cars performance. More