MINI of Towson

Towson team was quick, kind, and accommodating and communicated my service status appropriately. Justin was great communicated my service status appropriately. Justin was great More

The customer service at this mini dealer is pretty awesome. I built a new mini and it arrived the week before the Key Bridge fell. Jason the GM and Justin my salesman helped me navigate the whole pr awesome. I built a new mini and it arrived the week before the Key Bridge fell. Jason the GM and Justin my salesman helped me navigate the whole process and I will ever be grateful for my new mini. I am originally from Maryland but reside in Ohio now. The customer service shown to me is not exclusive, so try them the next time. I also have experience with Wayne in service, I had a family emergency and hit a piece of road debris coming off an exit in Rosedale. He had my mini up and ready to go in a very timely manner. And yes I drove 6 hours for my new mini because customer service matters… More

Best dealership experience ever. Ordered my mini online and wasn't until pick-up/delivery that I stepped foot in the dealership. Smooth transaction from start to finish with excellen Ordered my mini online and wasn't until pick-up/delivery that I stepped foot in the dealership. Smooth transaction from start to finish with excellent communication and responsiveness. My salesperson - Mike Edwards - was absolutely the best. So happy to be back in a mini!! More

My experience with Mini Cooper of Towson was the best I've ever had with a dealership. The service Writer working with me (Wayne) was very helpful and patient with me while trying to figure out the repai I've ever had with a dealership. The service Writer working with me (Wayne) was very helpful and patient with me while trying to figure out the repairs for my 2016. They kept me up to date regularly, helped with the warranty company for the repairs and had my car done quickly and our countryman is running better than ever. The dealership, Wayne and the technician went more than above and beyond to take care of my family and I our countryman. We appreciate everything they've done for us. More

My Mini Copper SE was in for routine maintenance and a recall. Wayne at Mini of Towson was super helpful and explained everything to me. Car was finished when expected and I would recommend Mini of Towson recall. Wayne at Mini of Towson was super helpful and explained everything to me. Car was finished when expected and I would recommend Mini of Towson. More

I always have a positive service experience a Mini Towson. My service advisor Justin was professional and communicative. Wonderful service! Towson. My service advisor Justin was professional and communicative. Wonderful service! More

Imogen, my sales person, was very knowledgeable, helpful and easy to talk to. She made my car buying a pleasurable experience!. and easy to talk to. She made my car buying a pleasurable experience!. More

Alan Rolocot and his trainee were very professional. Service was quick and easy.This makes service easier Service was quick and easy.This makes service easier More

As always, I had excellent service at Mini of Towson. Allan Rolocutt was my service representative and kept me informed as my car was being repaired. Now it’s back on the road and running great! Allan Rolocutt was my service representative and kept me informed as my car was being repaired. Now it’s back on the road and running great! More

Love the video showing any possible issue. Gentlemen at service desk are awesome! So good at explaining things Gentlemen at service desk are awesome! So good at explaining things More